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Current known technical issues - updated as of 04/08/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
2FA Notifications Not Arriving in Android APP
I have an issue using 2FA on my Android phone. I have had 2FA enabled for some time. It worked fine, but stopped some time ago. If I try and sign in to ebay (web based either on computer or phone) I enter my username/email and password. I then get a ...
MASSIVE issue: Old listings that sat at 0 quantity for a long time remain hidden even when restocked
This needs to priority #1 for eBay. Like many sellers, I have several listings that sit at 0 quantity (out of stock) at any given moment until such time that they can be restocked. Imagine my horror when I try searching for those restocked listings, ...
eBay Subscriber Discounts problem
eBay Subscriber Discounts problem - coupon code not showing up. Getting a message: "Oops, we ran into a problem. Sorry about that—please try again later. If you keep getting this message, contact us by clicking Customer Support at the top of most eBa...
Account was deleted with no notice & reason given and with no way of reinstating of the account
Per the subject title. I have read that this has happened to other members in the community info, so just wanted to state this has happened to me too and eBay has no way nor intention to help resolve this.You also have no way of re-registering a new ...
Search is useless now like Amazon's
eBay's search feature by keyword has been amazing for the last 20 years. Now when I search, the algorithm shows me products that don't even have my keywords in them. Amazon does the same which is why I rarely buy through them. I hope eBay fixes this ...
The teller communication sucks
My question about EBay gift card hasn’t been answered I need to talk with a human not a robot my concern for today is getting answers
Negative feedback from a buyer that demanded a refund an hour after paying,and I gave them one
Why would a buyer, who had been refunded 100% almost immediately after paying, because they demanded one, still have the ability to leave negative feedback, when only 1 in 10 if that, of satisfied buyers, even leave any feedback at all any more? Has ...
eBay card
I scratch my eBay card wrongly I can’t get no code
My account is suspended. Why?
My account is blocked. Why? I didn't break any rules. Who and how should I contact?I just get this:Your account has been suspended
Some auctions being hidden
Doing a minimal search for "centerpoint bolts" and I find that at least one auction doesn't come up. Originally I copied and pasted part of the title of an auction I am bidding on to find other similar auctions...but found it strange that the auction...
Haven't been able to load Ebay Motors for over a month
When clicking the Motors link on the main Ebay page, or any link to Motors anywhere else (Google, etc.) it will not load. Just get a white page and eventually it either says it's not responding, or it will time out. This happens in any browser I have...
Ebay suggesting completely different items
So I was bidding on an item and didn’t win…Right after the auction ended I receive one of those suggestions of here’s another one with a buy it now price. Title and photos of the same item that I just lost. I go ahead and purchase it, send the paymen...
Creating Listing & Price Changes In Process??
Anyone else having this problem, Your making your listing everything is set including the BIN price, Then you save to come back with photos, & the price you put has been changed, It has been happening to me several times??, What's up with that??
Very slow sales, the slowest its ever been , How about you?
We have been selling on ebay going on 24 years and have been through a LOT of changes over the years. Once they started that Cassini search its been crap! The last couple of years ebay sales have dropped down severely! Lately its been nearly non exis...
Why does eBay Keep Asking Me If I am a Human
I have been selling on ebay for the last 20 years, trying to list some items for Christmas but keep getting bots verifying if I am a human and presenting pictures to select from, I was trying to sell similar, then I tried relist and it did the same, ...
