Report eBay Technical Issues

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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

eBay Shipping label - Purchased not showing up in Track and manage your shipments

I purchased a shipping label on my phone, in the ebay app for a sold item. An error screen popped up on the app after selecting purchase, I hit back and was back on the ebay app home screen. On the app and on a browser I see the charge for the shippi...

Potential fraud

I contacted eBay through a website that said eBay because I can’t get a hold of you at eBay they’re telling me I need to get a Wallet and put $400 on it to get a refund of $1700 is this right?

Ebay broken again-Pictures wont load and list button wont work-Hire new programmers

Been selling on ebay for over twenty years so I know what I am doing. Start a listing. Click on "Import from mobile" at pictures. Go to pohone where a link pops up. Click on link and pick pictures. Click done. Go back to computer and click on "Got it...

Our shop on Ebay.com is showing 10x less items than in Ebay.co.uk

Hello, Our shop on Ebay.com is showing 10x less items than in Ebay.co.uk, all other sites are showing correct, only US site looks like has a bug, because filters are not working also. Is this happening only for us or for anybody else? https://www.eba...

Listing Technical Issues For Several Days Now

When I fill out the selling information and click the done button it doesn't work. I have to go back and insert the information all over again and hope the next time it will upload. This is getting frustrating. I keep hoping they'll eBay will fix thi...

Listing issues…AGAIN

Is anyone else having issues uploading photos AND completing listings?!? Pictures won’t download without refreshing…and then when I preview the listing, it’s an old listing with NEW photos. What is going on here? Yes, I have restarted my computer and...

Revised 3 items today - now none of the 3 are available via search

Revised 3 items today - now none of the 3 are available via search 234724335798334717700214234873264172 My Seller hub shows current listings = 42But "show sellers items" shows only 39 (missing the 3 listed above) Also a search for Vasarely watch does...

Once again, Another out of stock item was sold...

And now we need to send our apologies and cover for the incompetence of the venue which can't seems to hire Adequate programmers who can fix this well known old Glitch,Another unjustified order cancellation and another disappointed buyer, it's gettin...

Changing Personal Information

Simply how do I change my e-mail address in Personal Information. It displays but does not allow an edit. The Help keeps sending me back to the same page with no Edit function.

Disappearing drafts - update??

re: Ongoing technical issues - Reference ID: ALERT14357Sellers are reporting all their drafts were removed only the current draft were left (January 10, 2023) This just happened to me last night. 160 drafts, hours of work *poof* gone with a refresh. ...

Problem with reporting buyer during refunding

I had false not as described and I was hit in service metrics. I received return yesterday. Retested recorded video. I went to refund buyer and as usual there is a link to click to report issue (to challenge the mark on metrics) and that link didn’t ...

Scammer ?

Hello I recently had an item listed on eBay and a buyer was wanting me to “request” money thru PayPal so he can pay me thru PayPal. I sent him the request and few mins later he states that he has payed for it and all that and I just need to ship out...

All Orders Page Tech Issue

Reported this morn, can't get on "All Orders" page via "Orders" tab or any other route, get directed to error page that says:"It’s not you. It’s us.Our server is down, but we’ll have things back to normal soon. If you still need help, visit our help ...

Security code

This morning I realized I did not recognize the email address on my eBay account. When trying to change it, the system sends a security code to my email but I’m not getting it. Help!

App update

I normally check feedback customers have left me but since today I can't see people's feedback they left it just has dots, before I would click all feedback and would show me there feedback but not anymore.eBay please fix this issue as same on both a...