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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay Standard Shipping Envelope

It is not giving me the option for Ebay Standard Envelope.

Combining items for payment

I'm having technical issues with combining sold items for customers. I have to email them after I combine the items and tell them to open up a single item from their bought items page and proceed to pay before they can find the combined shipping invo...

International Shipping

Can’t print a label. Anyone else having this issue. Also, can’t use drop box function or sort active listings.

Can Not Purchase a shipping label on ebay

Trying to purchase a shipping label and fulfill an order this morning. Using my desktop on ebay.com Error message "Something went wrong and we were not able to generate the label." Tried several different times. Rebooted, left and went back to site, ...

Now completed transactions in seller hub will not archive..

This is getting almost laughable as things continue to fall apart on the platform....now completed transactions are not archiving after numerous attempts I just don't care anymore......

Canceled Unpaid Item and Can't Schedule Relisting

I canceled a listing after 4 days due to the buyer not paying. Then the screen asks if I want to relist or not. I selected to Relist, but it relists immediately. I wanted to Schedule the Relisting for another day & time. Why isn't there an option to ...

Unable to Login on App “Something Went Wrong”

I have tried most everything but still not able to login on my app. I’ve updated iPhone software, deleted app three times and reinstalled and changed my password I am at a loss. I can login fine through a computer but mobile app super not working. An...

Offer glitch

I received an offer on Feb. 5 which expired on Feb. 6. It's still showing as an open offer to which I must respond but when I open it, it shows as expired. But I can't make it go away!

access denied

I have been getting "access denied" pages for anything ebay related links intermittently over the last 3 days. I researched the issue for user end fixes, and nothing so far has worked. Very annoying. Also annoying is the some 500 new offer lower pric...

Ebay not working on my Desktop. We Looked Everywhere Error or Where's all the Stuff? Error

Over the last few days I cannot access my account on my personal desktop. It works on my phone and any other computer. I can sometimes access my account for a brief moment but if I click a link or search something the website will return with We look...

Buyer paid but the money didn't end up in my total balance?

I had a buyer pay for 6 items on a combined invoice on Saturday morning February 18. On my selling page it shows up as a sale on that day but when i checked my total balance it is not there and when i looked at my transactions page it is not listed. ...

eBay search is not working correctly

It is 10:17 pm EST on Feb. 19, 2023 1. I have 198,000+ BUY IT NOW listings on eBay and if you type any listing title into the eBay search box, no search results appear. 2. I have several AUCTION LISTINS on eBay and if you type any listing title into ...

eBay has become VERY UNSTABLE!!!

Over the last couple of weeks, I keep sporadically getting the page the page shown below. This is the most unstable I've seen eBay in 20+ years....We looked everywhereLooks like this page is missing. If you still need help, visit our help pagesGo to ...

website just does not seem to work at all on my home network

at first i thought that maybe eBay is actually ongoing a maintenance as indicated in the main ebay homepage i'm getting.so i thought to myself okay that seems logical, i'll come back later.a day has passed and still the site does not seem to work, wh...

My shipping labels are printing the wrong way...horizontal instead of vertical......HOW DO I FIX IT?

My shipping labels suddenly have started printing in the wrong direction....THERE IS NO PLACE THAT I CAN FIND TO CORRECT THIS! I don't have time to start trimming every label......it seems that every time an ebay executive comes up with a new idea to...