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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Why do "offers" not appear in bids & offers

Why do "offers" not appear in bids & offers until they expire? For me to see an active offer I have to find the message and/ or looking the individual item original listing page. It would be nice to see offers in the active tab of Bids & Offers. What...

App crashes when trying to enter Brand starting with letter "A" in Men's Clothing category

Each time I typing a brand starting with the letter "A" (try AllSaints) on the Brand Selection menu search box in Men's Clothing related categories, most recently in Men's Activewear Tops, the app crashes. This does not occur when entering brands sta...

Unable to link Bank of America Account

Receiving message, "We do not support this bank."

Everytime I click sell similar or revise listing it brings up a pop up saying download?

I can’t list anything. Help!

Item Sales numbers are incorrect

Under Performance / Sales / Last Year Report the total listed for sales does not include the very first item sold by my site in February. Looking at the chart mid-page with breakdown of Total Sales:Item Sales - missing first item sold in the yearShip...

EBAY REP TALKING BEFORE WE EVEN PICK UP THE PHONE AND SAY HELLO

WE HAVE NOTICED THAT WHEN WE ASK FOR HELP AND CONTACT THAT THE PHONE SOMETIMES DOESN'T EVEN RING BUT THE LIGHT ON THE PHONE DIAL LIGHTS UP , SO WE NOW HAVE TO HOLD THE PHONE IN HAND AND ANSWER BEFORE THEY DISCONNECT , WE GET THE MESSAGE : " Thanks fo...

Listing an item and received error message "Because Item is Susceptible to Price Gouging...."

Listing an item and received error message "Because Item is Susceptible to Price Gouging, It may only be sold by Authorized Sellers. Do Not Relist this Item". ???!!! HUH? (P.S. If it matters, I was only listing it for $25.00)This is a hand painted Gl...

Disappearing messages sent to sellers

Hello there!I’ve been having this problem for quite sometime now.When I try messaging a seller, my messages disappear shortly after being sent.I tried contacting countless sellers to see if the problem persists, but it still does.Is it an account ver...

Final Value Fees not being refunded on returns

We recently had about $2,500 worth of final value fees pushed through in 1 day due to a glitch that was not charging us final value fees (ALERT14305). However we have been charged final value fees ON ALL RETURNS associated with this glitch, despite t...

PAY NOW glitch

I made an offer on an item and it was promptly accepted; when I went to ‘pay now’, instead of being brought to the page where payment options would normally show for selections, all I’m seeing is ‘sold’, and ‘sellers other items’, as if this were an ...

A new device is using your account

I do not need A new device is using your accountI get like 50 of these messages a week, STOP PLEASE

listing error shipping cost with ebay authentication item

I am having an issue posting a pair of Nike's that qualifies for Ebay authenticity guarantee . After completing all details necessary and selecting post item - I get an error that says "ebay listing error shipping service , domestic shipping cost" bu...

It's almost 2023 But you still cannot change the time zone on eBay

Well, that's all, realized that after loosing a bid, I am closing my account end of this year, I really don't see the point in this platform if they cannot let us change something so basic as a time zone. If it wasn't sad, it would have been really f...

Bug report: Monthly limits>Request to list more > looping (on ebay.com)

Bug report: Monthly limits>Request to list more > looping It brings me to a page: Unfortunately, you're not currently eligible for a selling limit increase.It looks like you're registered on another eBay site. You'll need to go to the eBay site where...

unable to download photos

as of 7:30 this evening, I haven't been able to create a listing as I receive an invalid error message when I attempt to attach a photo to my listing via dropbox.