Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Forum Posts
Current known technical issues - updated as of 3/31/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Mobile Beta messaging load issue
Am using the new messaging beta but getting a blank page when loading messages from side bar. Worked a few days ago.Have just tried notifying a seller after purchase, takes me to a direct messaging view with seller but also won't load.Attempting via ...
Fraudulent listing, seller reported on ebay forums but not banned!
This is fraudulent listing using picture of MY instrument. and has been reported on this forum by other people: Sellers account has been hacked. - The eBay Community Ebay, DO YOU JOB AND GET THIS HACKED ACCOUNT BACK IN ORDER!!
Ebay Support - "Technical Difficulties" & Not Available
Hej guys, hope you can help. Some weeks back, my instagram was hacked and I changed all my passwords after that incl. my Ebay account. Then some weeks later I went into Ebay to buy something, and got the message that I could not as my account was sus...
Buyer problems accepting a partial refund - FRUSTRATING for both parties
We sold a set of antique pottery pieces & one was damaged in transit. Through messaging we worked it out to give a partial refund for the damaged piece. I had the buyer to open a return request & I offered the partial refund for the agreed upon amoun...
Resolved! Who changed my eBay store set up ? Is this another changeover glitch ?
Dear eBay,1. My store looked good, I opted to not have a feature section at the top of my page yet some eBay employee or hacker installed the feature column and I can not remove through "Manage My Store" button.2. I had my pictures in a gallery setti...
Searching sellers other items is missing options
When I search seller's items, it opens in gallery view with no option for list view.I personally hate gallery view. When I click on the category tab , I now get a drop down menu with only the main categories, after choosing one, that's it, no other o...
Searches are being autocorrected and misspelling results
Recently searches in the app and website are being autocorrected when results are generated.Names of baseball players I type in correctly are seen now as misspelled and autocorrected, ruining the results.This is a big issue that needs to be resolved ...
Saved searches - advanced search - exclude words is ADDING words to saved searches!!!
Added a couple of new saved searches in the last couple of days. The advanced search option enables you to exclude words from a search, which is a great help to filtering results and removing items you don’t want to see. But when I now save the searc...
Seller Hub All Selling Not Working
Hi--- I use and love Seller Hub, especially the All Selling tab. I can only get Seller Hub Overview and individual selling tabs such as Active Listings, Unsold etc. When I click on All Selling I get a weird column of items on the left side of the scr...
cannot print shipping lable
keep getting error message "It was not possible to generate the label. There must be at least one shipping item." when trying to print a usps shipping lablel
Funds on hold
I have downloaded my drivers license several times the red box says I still need to do that but I have several times no word from them lost my internet and dropped and broke my cell phone having to use somebody else's phone have been able to download...
Is the "AND" Search Operator Broken?
I get results when searching for 2009 inline thermal or 2010 inline thermal, but when I use the AND search operator to include 2009 and 2010 together I GET NOTHING. I should at least get 2 results, you know?Search for "2009 inline thermal" works.Sear...
Resolved! Seller Hub downloads page is jumbled - Oct 2022
This page is not displaying properly. I checked 2 browsers, 2 accounts. Anybody else seeing a jumbled mess?https://www.ebay.com/sh/fpp/feedmgmt?processType=download&clientName=sh-listingsCan you report this devon@ebay?
Resolved! BULK EDITOR Charging Fees I Don't Owe - Happening for Months! HELP!
devon@ebay@rebecca@ebay velvet@ebay I select to edit all listings via Bulk Editor. As soon as it opens up I see:I've done NO EDITING at this point - just opened it up. If I check all boxes and the Submit all, the fee still shows so I back out.This ha...
Resolved! Paid-For Order is missing from the Awaiting Shipment List when I try to print labels from Seller Hub
This is after clearing the cache and all the other suggestions.I know that I had two sales today as I saw the notifications.1. If I go to seller hub it shows that I have 2 sales that need to be shipped, which is what I expected.2. When I click on Pri...
