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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Revised 3 items today - now none of the 3 are available via search

Revised 3 items today - now none of the 3 are available via search 234724335798334717700214234873264172 My Seller hub shows current listings = 42But "show sellers items" shows only 39 (missing the 3 listed above) Also a search for Vasarely watch does...

Once again, Another out of stock item was sold...

And now we need to send our apologies and cover for the incompetence of the venue which can't seems to hire Adequate programmers who can fix this well known old Glitch,Another unjustified order cancellation and another disappointed buyer, it's gettin...

Changing Personal Information

Simply how do I change my e-mail address in Personal Information. It displays but does not allow an edit. The Help keeps sending me back to the same page with no Edit function.

Disappearing drafts - update??

re: Ongoing technical issues - Reference ID: ALERT14357Sellers are reporting all their drafts were removed only the current draft were left (January 10, 2023) This just happened to me last night. 160 drafts, hours of work *poof* gone with a refresh. ...

Problem with reporting buyer during refunding

I had false not as described and I was hit in service metrics. I received return yesterday. Retested recorded video. I went to refund buyer and as usual there is a link to click to report issue (to challenge the mark on metrics) and that link didn’t ...

Scammer ?

Hello I recently had an item listed on eBay and a buyer was wanting me to “request” money thru PayPal so he can pay me thru PayPal. I sent him the request and few mins later he states that he has payed for it and all that and I just need to ship out...

All Orders Page Tech Issue

Reported this morn, can't get on "All Orders" page via "Orders" tab or any other route, get directed to error page that says:"It’s not you. It’s us.Our server is down, but we’ll have things back to normal soon. If you still need help, visit our help ...

Security code

This morning I realized I did not recognize the email address on my eBay account. When trying to change it, the system sends a security code to my email but I’m not getting it. Help!

App update

I normally check feedback customers have left me but since today I can't see people's feedback they left it just has dots, before I would click all feedback and would show me there feedback but not anymore.eBay please fix this issue as same on both a...

Seller Hub

Search not working on active listings.

Ebay for Business Podcast - Not updating episodes to Stitcher platform

Will Ebay for Business Podcast start posting episodes to Stitcher again? Last week and this week's new episodes don't appear on Stitcher as far as I can tell.

Search Active Listings

Search feature not working on my active listings.

New Ebay Listing Tool Chooses Shipping For Me

I am a long time seller and I opened up a second account to list a more diverse array of items. The new seller tool is primitive and a nightmare. I am unable to choose my own shipping!Ebay automatically defaults my listings to calculated and I am alr...

Resolved! Bulk editing of catagories is not working.

Bulk editing in store catagories does not have a scrolling bar; therefore, I can't scroll through all of my catagories to move things around.

Variant Listing Images not matching

I am having issues with many of my listings that use variants, the images are not aligning with the variant image that was uploaded for the product. Also, many times when I select a variant, it defaults to the Authentication video. Here is one listin...