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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Unfair Treatment

hm having a hard time understanding why such a huge company EBAY has no problem ripping people off and taking their money! I have been with you guys for years and I have spent thousands and thousands with you guys some most items I get but some I don...

Shipping detail

Hi, I am having a slight problem changing over my shipping service detail from a package to a First-Class envelope. It used to work before all the price changes. Any help would be appreciated. Thanks

New listing design is TERRIBLE!!!

Come on -- do we really need a 1/2" border around all sides of the pictures in the listing pages? Hey here's an idea eBay -- JUST MAKE THE PICTURES BIGGER! What is with eBay's strange fixation with always making it harder to find things? If eBay ever...

Watch list missing

I can’t access my wish list. I have tried clearing cookies no luck

What is going on with all the Re:Re:Re:Re: filled pages in community?

It seems the Notification Bell has a problem. When click on the notification that will take you to the particular post that has been given a helpful, the whole thread is loaded with 100s of Re:Re: Re; following each post. Sometimes the whole mess of ...

Resolved! EBAY APP DOWN!!! LISTINGS WILL NOT OPEN

OMG!!! My listings cannot be accessed on the eBay app right now. ANYONE ELSE??? So my listings show up through search but do not open when clicked on. Everything seems to be working fine on the desktop site.

Updating Inventory Templates after revising active listing

We used to be able to update an Active Item's Inventory Template after editing it. We also were able to use the Bulk Update to update the templates at the end of the process. Can any of these functions return?

Can’t get to my selling, orders, etc.

Can’t get to my selling, feedbacks, order, etc.

Resolved! What's with the payment details screen?

I'm in the list of Payments, and click on "view" to see the payment info (this tells me how much the fees are and how much they are paying out), and I see this: It's showing up on every single transaction. I need the data that tells me what the speci...

my active listings have spontaneously disappeared

Over the last 24 hours about a 900 of my active listings have spontaneously disappeared and do not show in unsold or any other area of my account. there should be at least 9300 items in my store and it keeps changing between 7500 and 8600 items, Tech...

Shipping

All listing are showing up as buyer pays shipping even though I am listing as free shipping. Re- List and nothing changes.

request to remove defect of late shipping

ebay seems to have technical issues with the late shipping defect removal process.when clicking on -seller help-request to remove defects-request to remove (on any order that indicates late delivery)-then choose any of the reasons that fit (in my cas...

Performance & Traffic Dashboards Blank - No Views on 21K items

Hi, elizabeth@ebay devon@ebay Is anyone else seeing the following:1. Performance > Traffic dashboard is blank:2. All of our items have zero views - we have 21000+ items:I have not noticed anything else being off this morning, still going through my d...

Buggy add/edit note for eBay purchases

I am a high volume eBay buyer. I buy a few hundred items per month. I used add/edit note a lot and rely this heavily to mark which items I received and noted any order issues. Lately, the ebay interface was updated but I found the adding/editing note...

Unable to send invoice

So I have a repeat customer who is international. I gather up his purchases until it is near the desired shipping weight, and we settle up. Sometimes this takes a week, mayber more.So he wants 24 items. I go to send invoice. Cant. Contact C/S. Find o...