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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

My card was used

Hi good morning I bought a eBay gift card of $150 and it said my card as been used I don’t understand this is a new card please eBay help me get it fixed cause I’m so mad at you guys

can not pull up photos

can not pull up photos once i go to their site

Not able to see item descriptions

Not able to see the description of items. This is a bad issue that can cost a lot of sales. Instead of seeing item description it asks you to verify with the pictures but even after you do that no descriptions I hope this issue is solved quickly.

Details of original listings not available in sold listings

Ebay is once again playing with the desktop version to make it look like the mobile version.Right now I am trying to research solds and the option to see the original listing is no longer available for many listings and is presenting another similar ...

Forced stock photos for USED items.

Obviously the eBay catalog was from inception and always will be a mess, but sometimes it is convenient with certain items to save listing times I've run into a couple situations recently where my USED items are showing up in search with the stock ph...

Vintage axes

Vintage axes I’m trying to list two exes but some reason it doesn’t come up on the sale list please can you assist

Resolved! send invoices

when someone sends me a best offer and I accept it I am unable to send an invoice! Why?

Ebay charging Invalid Fees

I Noticed on my bank account two chargers for the same amount on the same date and both had the same reference number. I contacted eBay suggesting that one of the charges may be a duplicate. Ebay told me there was no record of any of the charges in t...

Looks like something is missing or invalid. Please fix any issues and try again. Item specifics

Tried to list this using the single listing style AND batch listings.I can not get this to list. Cleared every Item specifics and re-entered one at a time. Nothing works. Can NOT list this piece.

Listings not showing up in search

We normally sell over $1000 per day. Today we were at $44 so I did a search. I picked a common item we sell and did a price plus shipping lowest 1st search. 2 items showed up. Then I switched to nearest 1st and 68 items showed up. 1st a representativ...

eBay keeps creating new shipping polices

Hi,I am having an incredibly frustrating issue with listing. I can't. While I can technically list, every time I try eBay is making a new shipping policy and changes it on my listing. I use business policies. I spent a lot of time setting up exactly ...

VERO overplay for HP on a floor scrubber?

I listed an Oreck Orbiter Ultra 1/2 HP Scrubber Polisher etc.. in the Industrial category.. and for 2 days I could not get multiple iterations to show up in a search, nor my available items from sale from a third party that checked it out. So I ponde...