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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Invoice issues

I've sent an invoice to 2 buyers this morning but it's showing that i still need to send an invoice. So i dont even know if the buyers are getting the invoices at all.

I'm having trouble with my ebay site

When bringing up my listings. It doesn't show all the listings. It repeats the same 20 listings over again. In order to check all my listings I have to go to the seller hub. Does this mean who ever visits my site only sees the first 20 listings over ...

sending offers to watchers

everytime i bulk send offers it keeps the items in my send offer spot on my screen and does not go away. says "Offers sent to interested buyers for x# listings." example i send 20 offers and 20 items are still in my send offers to buyers box. Once i ...

Listing problem

im listing a pair of shoes that I want to sell and when I’m done listing the item the item doesn’t appear on the searches or by itemnumber and it doesn’t show up on my profile eaither please help !

Return Details

I'm attempting to return an item to the seller. Ebay provided a return confirmation for which you have to click a link to obtain the return details. For the last two days, I've clicked that link and this is the message I receive: "We couldn't process...

My eBay page bounces around while it loads top-of-page banner ads, making navigation difficult

This has been going on for a while now. I don't want to be told to install an ad-blocker, because that's not how the site should work (install a third party extension to make the site work properly). When navigating around My eBay or really any part ...

2021-01-27 14_48_21-My eBay Summary and 20 more pages - Personal - Microsoft Edge.png

2021-01-27 14_48_11-My eBay Summary and 20 more pages - Personal - Microsoft Edge.png

HUGE Amount of my drafts disappeared. HUNDREDS OF HOURS OF WORK GONE.

I have been working away at listings for months - saving them to drafts. I guess I should have been paying attention, but a large amount of my drafts are GONE.... So of course I read this is an ongoing problem AFTER I have the problem - with no warni...

Can't Use Single Tracking Number for Multiple Purchases in One Packages

I have a few customers outside the US who, for some reason (maybe limits on individual charges) buy 2 or 3 of the same item 3 times (within minutes of one another), instead of 6 or 9, respectively, at once. I offer free shipping. I used to be able to...

What is the name of the Facebook group that fixes tech issues that eBay support doesn't know how to?

I'm having a tech issue with changing my business type & eBay support doesn't know how to or won't fix it. The lying support people in India just suck! Why is eBay even wasting money paying these people?

Can't invoice tools sold in eBay Motors > Automotive Tools & Supplies > Hand Tools> Screwdrivers

I sold 6 screwdrivers that were listed in eBay Motors > Automotive Tools & Supplies > Hand Tools> Screwdrivers. The buyer requested an invoice to combine ship. I tried to send an invoice then received this error message saying "You can't send an invo...

No views

I’m listing daily and noticed my items listed 20 days ago with no views 1 in 20 get 1 view! This is insanity if my items are not being seen.. since Friday there’s been so little movement as in watchers and 1-2 offers ! It’s broken! I used to get 100s...

Buy 3, Get Three Promo Not Showing In Search Results

I've been listing with a buy 3, get three promotion for several months. In addition, I'm paying top dollar to promote my listings. That's been working out really well. Until this past weekend. Search results for my products are still appearing at the...

Resolved! Small images on the list of listings after login

Hi.I am getting small images on the list of listings after login.I recorded a video. This is how it happens1. I am logged and see small images.2. I remove cookies.3. I am betting logged out.4. I see big images.5. I login.6. I see small images. Could ...

Cannot switch account from personal to nonprofit

I work for a non profit and we have had our ebay account for over 20 years now. When it was first made the admin at the time made it a personal account. When I became in charge of the account, I was able to convince our board to allow us to turn it i...

Email messages

Each time I send an email, I type the first letter of my response and then my cursor drops out of the box and all the way down the page. Does anyone else experience this problem?