Report eBay Technical Issues
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tracking

hi there the last 6-8 parcels i sent out did not update tracking and i have been in contact with buyers and they recieved them even tracking shows nothing than tracking number provided i asked customer service many times to check up on your tracking ...

Refund Issued Twice

I went to issue a refund to a buyer on an item I decided I could not ship after the auction closed and the buyer paid. When I tried to issued the refund the first time the eBay refund page came back and said the refund could not go through but did no...

User avatar by Rising Star
  • 180 Views
  • 6 replies
  • 0 helpful

shipping cost not charged to buyers

10 combined orders in the month of May alone, received free shipping “Sold with Free shipping on orders over $25 promotion”This promotion has not existed in many months and this keeps happening. I have reported it before to a rep. It says right on th...

My card was used

Hi good morning I bought a eBay gift card of $150 and it said my card as been used I don’t understand this is a new card please eBay help me get it fixed cause I’m so mad at you guys

User avatar by Explorer
  • 131 Views
  • 3 replies
  • 0 helpful

Not able to see item descriptions

Not able to see the description of items. This is a bad issue that can cost a lot of sales. Instead of seeing item description it asks you to verify with the pictures but even after you do that no descriptions I hope this issue is solved quickly.

Ebay charging Invalid Fees

I Noticed on my bank account two chargers for the same amount on the same date and both had the same reference number. I contacted eBay suggesting that one of the charges may be a duplicate. Ebay told me there was no record of any of the charges in t...

User avatar by Adventurer
  • 119 Views
  • 1 replies
  • 0 helpful

Listings not showing up in search

We normally sell over $1000 per day. Today we were at $44 so I did a search. I picked a common item we sell and did a price plus shipping lowest 1st search. 2 items showed up. Then I switched to nearest 1st and 68 items showed up. 1st a representativ...

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