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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Can't even search my active listings in selling manager

Can't even search my active listings in selling manager, comes up no results like rest of the site.

eBay searching Scanner not working

I always use the scanner to look for items to resell. It’s not working at all , focus on the camera goes blurry and never get to scan anything. I’ve been trying to search with pictures but as you know it never gives you the item that you’re looking f...

Issue with the video games section

I always get a "It’s not you. It’s us.Our server is down, but we’ll have things back to normal soon. If you still need help, visit our help pages."on the same video game listing page. This issue has been happening for months. Web browsers I've reprod...

get error message when I click on customize search

My previous problem of items opening in new tabs is solved now, but, I now get this when I click on 'customize search' :Pardon Our Interruption...As you were browsing eBay, something about your browser made us think you were a bot. There are a few re...

Why can't we discount shopping costs to international buyers or send invoices to them

Can't change shipping options

I'm running into this issue now. It's not a browser related problem. I've tried Firefox and Edge with the same results: The form either doesn't allow me to select flat shipping at all, or if I select "I do not know the package details" it will allow ...

Shipping Option not allowed

I have tried to list a couple of items and EBAY is controlling what type of shipping the buyer will get. Even though I have gone in several times to change it it will not allow me to change it to anything. I have tried multiple ways, even called the ...

"Review Offer" won't load

Have tried to access several separate offers but none will open for review. Problem exists on Android phone and Windows 10 laptop as well as iPad. No issues with other pages.

traffic

I used to post a listing, click twitter, pinterest and Facebook, and go back to the listing and look at the traffic of people I suppose who saw the listing, maybe didn't click through, or did, but saw it and that number was registered on my listing. ...

Search & watch list.

None of my items show up in search. Also items I had been watching have disappeared.

Resolved! Every time I search on EBay it comes back with no exact items found

Help! Please can anybody help. Somewhat bizarrely every time I have tried to search on eBay during the past hour it comes back saying no exact items found even items where I know there are 100s of items for sale. Please can anybody advise me what is ...