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Current known technical issues - updated as of 3/27/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay Glitches?

I have been on eBay for 16 years and am a top-rated seller. I list weekly high-dollar no-reserve auctions with only .77 opening bids that all end on a particular day each week. Much money is spent on these items. Since many like to bid at the end of ...

The "New Improved" listing page is automatically deleting my shipping weights!!!

i posted this problem somewhere else and it was suggested i post it over here. EVERYTIME i enter a shipping weight on the "new improved" listing page, the numbers that i type into the little boxes are automatically deleting themselves. i've been awar...

Resolved! Why won’t eBay quit saying I have to update my account information after I have updated it 30 times

I keep getting messages and emails saying I have to update my contact information. I have done it like 30 times. I have called in twice and still not resolved. I’m tired of looking at the red banner in my seller hub and can’t afford to have my accoun...

Listing Glitch

Hi, I am suddenly having issues with seeing any active listings. I can search for items and see the thumbnails but when I click on one to get more information the page says the listing has been removed or has been up for longer than 90days. This is h...

New drafts are overwriting or deleting existing drafts

Since being forced to switch to the new listing tool, there seems to be an arbitrary maximum amount of drafts.It started at 354 oddly enough. When creating a new draft after this, the new draft would be saved and then a random draft was overwritten o...

Go to checkout not working

Added items to my cart and the blue Goto checkout link does not take me to the payment screen.

Checkout Does Not Work!

What did you moron do now? I seen a message last night that you were running your maintenance **bleep** and I knew that could not be good, and I noticed checkout did not work on two different browsers because you idiots changed something again as usu...

I can't change the category for any listing for 2 weeks now

I thought this would fix itself, and I've tried to be patient. But for 2 weeks now, when I click "item category" while I'm doing a listing, instead of being able to browse or search for categories, I get this. The category list won't load. I can't se...

Search My Saved Seller's List Not Working

Hello, Filtering a search by Seller > Show Only "My Saved Seller's List" hasn't worked for months now. I have contacted support multiple times, and they said they see the issue and it will be resolved in 72 hours. Does anyone else notice this? It has...

Resolved! Not receiving email notifications

Hi,Anyone else not receiving emails for sales or shipping. Started yesterday.

Softlocked out of messages on desktop

If I click on anything that directs to messages I get a login prompt and then I'm greeted with attached screen. Pressing continue redirects to the same message/screen; it does not continue on to messages. I can access messages on the mobile app. This...

Resolved! Currency shown incorrect on my eBay

Hi There, When i go into Ebay i'm getting either US dollar currency showing up or Japanese Currency as i'm based in the UK it should be British pounds. Can anyone help ?

Update account Details????

So I keep getting this message: You need to update your account details by Jan 23, 2023 on file in order to avoid any issues with payouts in the future. I have done what they asked 3 times now with no explanation as to why they are not excepting my i...

Problem with Payouts

Having a problem with payouts today. When I chose to "withdraw" to my bank account, the process starts and then comes back with a message: "Unfortunately, we ran into a problem sending the payout you requested on Nov 13, 2022 in the amount of $x@You’...