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Chrome is not loading correctly and

I cannot search my active listings in Firefox.  Here are screenshots of both. Cleared my cache on both too.

 

I guess I'm taking the day off.

Chrome.pngFirefox search.png

 

Message 1 of 8
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7 REPLIES 7

Chrome is not loading correctly and

I'm not replicating the problem on Firefox. Have you rebooted your computer?

Message 2 of 8
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Chrome is not loading correctly and

@gloryglorygifts 

 

Try holding down the shift key and refreshing the page in Chrome. If that does not help or if the problem recurs, try clearing your browser cache. If necessary, try manually deleting just your eBay cookie.

 

The top image appears to be what happens when the style sheet is not loading correctly: lots of left-justified, unformatted text with a few giant icons. Clearing the cache is often enough to fix that.

 

Not sure about the active listing search issue with Firefox, though. Any difference if you put quotes around your search keyword?

Message 3 of 8
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Chrome is not loading correctly and

I will now.

Message 4 of 8
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Chrome is not loading correctly and

I cleaned my cache on both.

Message 5 of 8
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Chrome is not loading correctly and

I cleaned my cache on both.

 

Most style sheet issues can be dealt with by clearing the cache; if that has not worked I would try manually erasing just the eBay cookie in Chrome.

 

There are other things that can affect style sheets, but they are trickier to deal with. There was an issue in the UK that involved several major service providers all using the same "child safe" network settings that wound up interfering with eBay style sheets.

 

It might be worth trying a third browser -- preferably an entirely new install with default settings and no add-ons installed. Perhaps try Brave or Opera. If you like Chrome, try Chrome Beta -- that installs separately and in parallel to your current Chrome, and uses its own profile, cache and cookies. See if that allows you to load and search your listings.

Message 6 of 8
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Chrome is not loading correctly and

Will do. I actually have Safari on the computer too, so I'll give that one a shot. Thanks! 

Message 7 of 8
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Chrome is not loading correctly and

Well, the search seems to be working again today just fine, so thank you all for your responses! 

Message 8 of 8
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