I just got back from a week-long vacation, only to find that all of my
listings were hidden even though I set it up so that they would allow
sales for 7 days while I was away. I received messages from a buyer
stating that they could not check out bec...
A few weeks ago I had two cases closed without seller resolution. Both
cases were closed at 3:30am in the morning following an email stating
that the buyer asked us to step in. When I asked the buyer if they
contacted ebay to close the case both buye...
I requested a data report showing past transactions on January 20th. The
report was made available on the 27th, at that time I had fallen sick
with covid. I just attempted to download the report and it has already
expired! 6 days to download the repo...
I cant imagine in the 21st century that this is still a problem. I
started a return for an item that arrived broken. eBay provided a RETURN
LABEL. Case closed in sellers favor because I never uploaded tracking.
eBay provided the return label. Once ag...
It's amazing how poorly this company is run. I've been trying to make a
payment with my Amex through venmo but for some reason not all items
will have the option. I've contacted the seller and ebay and no one can
answer as to why one minute ago I suc...
I cant tell you how many times ive had packages delayed resulting in
defects against me even though it completely out of my control. Another
great one that got me for 1 out of my 3 defects last year was that the
package went out without a final scan ...
I did reply to all messages that they left, I even uploaded tracking
that I eventually used, but because ebays automated system didn't see
any movement after so many days it automatically closed the case against
the buyers wishes. I DMd the buyer and...
Another cost cutting measure that we pay for as sellers in the form of
actual helpful customer service. I'm going to call in today and ask to
speak to a supervisor so i can lodge a formal complaint. I just had ebay
cancel an item that the customer st...
I think it's time we as a community rise up and speak to a lawyer. Their
deceptive practices need to end. When is the FTC going to step in and
protect the consumer?
