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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Can't print packing slips

Keep getting this: Unable to load due to system error.Please close the page and try again. Closed it, tried again, closed it, tried again, closed it, tried again..... write packing slips by hand.

Ebay standard delivery international shipping is not working for at least 3 days.

Ebay standard delivery international shipping is not working for at least 3 days.Called Ebay 3 times , no new info or progress.Now I will penalized for not shipping on time, the buyer is angry for the delay and I am getting Ebay emails telling me to ...

how to stop ebay from opening new tabs

when i'm doing some searches. every item i click on opens a new tab. it's FREAKING REDICULOUS !!!!! How do i stop this. i've been looking for days now but cant find anything.

Send Offer is Not Working, nor is the drop down on Edit.

Although I have four eligible items, there is no active button. I have tried rebooting the OSX computer (running El Capitan) to no avail.The drop-down on the Edit button doesn't work, and neither does the drop-down on the "edit" on the individual ite...

While placing my order with my debit card i was attempted to be scammed and the theifs tried t

I placed a order last week on here ebay, and I am 100% i marked only want to purchase from us no foreign country and then when I was placing my order in it finalized my payment and order was going through and then my phone went whacky and closed my p...

Marketing page is again broken - We ran into a problem, but we're working on it. Please try later.

Trying to launch any promos last few days but can't. No matter what I do, on the last step when pressing LAUNCH button I get the red thick bar on the top of the page: We ran into a problem, but we're working on it. Please try later. Is this a joke eb...

Searches

When searching for the word cutlery in collectables and advertising nothing comes up. It used to work but does not now? Also it does not work when searching in stamps? Anyone else having the same problem? Mike

Using a VPN with eBay

The password change process is inconveniently muddied up. Since there does not seem to be a direct link to Security without giving more out more personal information I am here...hopefully it will leak back to Security. TO BEGIN - I have been involved...

Items are opening in new tab - there is no 'open items page in' option listed to select same tab

Starting last night, clicking search button on listings page updates listings but turns the listing text to black from blue and then clicking an item opens a new tab. This happens on Firefox and also Edge.Under the customize search there is no "open ...

Managed payments

My account was moved to managed payments, it was running smoothly until nearly 2 weeks ago. I was asked to upload documents to verify myself and my bank which I did immediately, I was told that payments would be held while this was verified which sho...

Cannot print receipt of item purchased

Having purchased an item, the "printer friendly" popup has an icon to print a receipt. Until recently, that icon worked just fine opening a print window. Now when I click on that icon, I can see an attempt to open a "new" tab but then it quickly clos...

Relisting link via email is not working anymore?

Hi, when a item doesn’t sell, you use to be able to click the link on eBay and it will reduce the price of selling item and relist, it now doesn’t work and gives a eBay error. Screenshot attached please fix

Can’t print return shipping label

When I hit print shipping label it comes back with we can’t process your request because of a technical issue. Please try again. It’s been this way all day.

Anyone else not getting e-mail notifications?

I'm not getting e-mail notifications anymore. Also my sales got cut in half starting a week ago. Pretty annoying!

GSP to EIS Conversion Problems

I was notified yesterday that I was being moved from GSP to EIS international shipping. Now today I have no international shipping option. No GSP or EIS. I have chatted with support now twice and they have no clue when it will be fixed. Who can we en...