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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Flaw with system when remorse return shipping is more than the return value

I had a buyer start a remorse return, but when it came time to send the refund, I would get an error that said “cannot process refund, contact eBay”. I finally realized it was because the buyer actually owed me money from the return, so eBay’s system...

Issue with auto-accept

I use best offer in a lot of listings and have been using the auto-accept feature successfully until recently. As an example, If I were to list something for $47.00, but willing to accept $40.00, I would leave the minimum offer box empty and put $40....

ALL photos missing suddenly from listings?

Thumbnail for main image shows but when click on listing the images are missing...anyone else experiencing this?

Pictures not loading

ever since last year the pictures are not loading on eBay and it annoying because well to buy stuff you kinda have to see it I hope that this is fixed soon.

Resolved! No Phone Customer Service

No option to ask ebay for a return phone call like I've always had and first time in many years not a single sale in 30 days. Is thus the end?

Critical Messaging Issue

Issue: Repeated attempts to reply to buyer inquiry through ebay messaging results in the following:"Bad RequestPlease contact your administrator with the error code: xxxx". (won't let me show the error code in this message apparently ) Error is recei...

Ebay Standard Envelops (cannot print label)

Been selling cards through Ebay and It was working very well until recently. Now every time I try to print a label it gives me an error message. I surely don't want to ship first class and ultimately lose money. Defeats the whole purpose. Cards are w...

technical issues

My account will not allow me to open photos of items and will not allow me to bid.

Ebay Standard Shipping Envelope

It is not giving me the option for Ebay Standard Envelope.

Combining items for payment

I'm having technical issues with combining sold items for customers. I have to email them after I combine the items and tell them to open up a single item from their bought items page and proceed to pay before they can find the combined shipping invo...

International Shipping

Can’t print a label. Anyone else having this issue. Also, can’t use drop box function or sort active listings.

Can Not Purchase a shipping label on ebay

Trying to purchase a shipping label and fulfill an order this morning. Using my desktop on ebay.com Error message "Something went wrong and we were not able to generate the label." Tried several different times. Rebooted, left and went back to site, ...

Now completed transactions in seller hub will not archive..

This is getting almost laughable as things continue to fall apart on the platform....now completed transactions are not archiving after numerous attempts I just don't care anymore......

Canceled Unpaid Item and Can't Schedule Relisting

I canceled a listing after 4 days due to the buyer not paying. Then the screen asks if I want to relist or not. I selected to Relist, but it relists immediately. I wanted to Schedule the Relisting for another day & time. Why isn't there an option to ...

Unable to Login on App “Something Went Wrong”

I have tried most everything but still not able to login on my app. I’ve updated iPhone software, deleted app three times and reinstalled and changed my password I am at a loss. I can login fine through a computer but mobile app super not working. An...