Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Unable to process cancellations or refunds

Buyer messaged and requested to cancel an order. We tried processing a cancellation and received an error message. We tried refunding instead of cancelling and received another error message. We have more than sufficient funds in eBay managed payment...

Anything you type can and will be used against you?

Anyone else feel like this is true on some level regarding listing headlines? I feel like if I describe what I'm selling specifically and am in competition with other sellers it gets suppressed. If I write a generic heading with no specific brand I g...

Ebay Searches & Browses seem to be tinkering with dynamic item links AGAIN

It appears that eBay is once again making item links dynamic, so that they change constantly.This means that each new change will not be in your browser history even though it is the same ebay item #.This means that using visited colors (ie red) to m...

I keep getting this annoying error screen when buying on ebay.....

Pardon Our Interruption...As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons this might happen:You're a power user moving through this website with super-human speed.You've disabled JavaScrip...

Resolved! Signing in obstacle

I've been getting the sliding puzzle piece for over a month and today I got this full page message. What is their problem? If they want me gone they should just let me know. Just tried uploading the screenshot and got a error message that it couldn't...

eBay is flagging me as a 'browsing' bot

Hi, Can anyone help with an issue that is new for me? Today when browsing the World Coin auctions category, I could look at only 2 pages of results, and when I clicked on page 3, the screen showed: "Pardon Our Interruption". "As you were browsing eBa...

nxdomain (pmtapp.ebay) updating credit card info

Just reporting a technical issue, which after wasting way too much time attempting to deal with the contact system, there is still apparently no way to do through it, because ebay apparently doesn't want to know when things are broken. When updating ...

Problems with Uploading Photos for new listing

Anyone having problems with uploading photos for new listings today?

Unable to log onto eBay

Apparently I turned into a bot last night. Can no longer access eBay from my browser or my phone. Is a real pain given that I have a number of auctions that are about to close. looks like the issue has been experienced by many people over the last tw...

Solution.

I tried to enter ebay today and got this message. Sorry for the delay.While browsing eBay, something in your browser made you think you were a bot. There are several reasons this could happen.You are a power user moving through this website at superh...

printing return label order number 27-09533-23308

I received a e mail from E bay 1/17/23 . The e mail directed me to print return label. I have tried several times to access the label. I keep on getting the same message Technical error please try laterHelp I would like to print the return labelthank...

Resolved! Cannot contact Resolution center

Need to contact resolution regarding about the item I bought,I keep getting error try again or hiccup error,I hope this is resolved real soon because, I only have 24 hours left to ask ebay to step in and help resolved a issue with a seller. Before th...

Won’t let me communicate with buyers or sellers using iPad

For the past week, I have been unable to communicate via eBay with buyers and sellers. When attempting to do so, the screen tells me to review the policies regarding inappropriately selling outside of eBay. Well, I haven’t done so, and haven’t commun...

"Something Went Wrong" and constant reloading

Due to time constraints i am only able to update inventory and list new items once per week (today). In my seller hub i am constantly having the page reload as im working, sometimes in the middle of typing in the search bar. Also when searching i am ...

"Return policy" error when trying to create/revise listing. Auto-relist option is gone.

Hello dear eBay community, Since Sunday I have examined a problem with creating and revising my listings. It seems that there are numerous changes in the listing creation page. I have contacted the eBay support numerous times on Sunday, they evaluate...