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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Can't connect bank to ebay for selling (error e163205-1221381x )

Hello, I want to sell items on ebay. I formed LLC. I want to change my ebay account from individual to business. On third step where I need to add bank account I got error: ''We do not support this bank. Please add a different bank account.{e163205-1...

Unable to List Similar

For the past 55 minutes whenever I try to list something I'm getting the message "We're sorry there was an error. Response parsing failed with an exception ". This is happening on 3 listings thst are now sitting in drafts. What's going on?

Parsing error when listing

Continuously getting this message when listing. Chatted with support. They said everyone needs to continue to report it and they are working on resolving the issue.

Cant list? Anyone else?

Keep getting a weird message along the lines of "response parsing failed with exception" anyone else?

Resolved! not all listings showing

This has been happening for a while for me (seller in japan)I have about 350 active listings,and about a month ago realized my ebay store and for sale listings were showing only 29 items!!!!I try to contact ebay (basically impossible) and finally aft...

Saved Searches

Not sure who can help me? I have been asking eBay the questions below many times, and some for over a year, by email, speaking with Customer Service, and on these same questions with no reply to date, please let me what I should do? I very frustrated...

ebay Listing/Search Bug

When listing an item on eBay, if the location of the item is different from the eBay country domain used to list it, the item is not shown in the default search results of the country where the item is located. Only after selecting the "xy Country on...

Sending Invoices using the app

Not sure if you can help me? I have been asking eBay the question below many times, and some for over a year, by email, speaking with Customer Service, and on these same questions with no reply to date, please let me what I should do? I very frustrat...

Bug in Seller Listing Tool Item Specifics - Postcard Category

A very specific issue when relisting in the postcard category: If the category of the relisted listing is changed from non-topological category to topological category, the entry of the country name in the "Country" Item Specific causes the new Item ...

Order shipped by "add tracking" is stuck in "Awaiting shipment" for a few hours

Buyers repeat purchases after I just bought shipping label, so I add the same tracking number from the previous order to the new order. The new order will be stuck in "Awaiting shipment" for a few hours and don't show tracking number. After a few hou...

Unable to Archive sold (and shipped) items

Unable to archive sold and shipped items. Single items seem to go away, but multiple items (25) ordered and shipped I cant archive.

Unable to get paid

When I try to enter my banking account info I get a "unauthrized" strip across top ( on phone). I have tried my business checking as well as personal on 2 different banks yet I still get said error. I DID enter a debit card an it accepted but have he...

Huge memory usage bug

This started 2 days ago, but while browsing in chrome, most recent version (Version 111.0.5563.147), I get massive memory usage that kills the browser if I basically scroll while browsing a search. Happens in incognito with no extensions loaded as we...

I can’t leave feedback for buyer

Buyer had initiated a return and I accepted. However, the item is now stuck in my “buyer awaiting feedback” queue. However I don’t get the option to leave feedback

For Buyers: How to Specify a Shipping Maximum

I know this option doesn't exist but it would be very helpful if it did. When searching in a category as a buyer one can specify a maximum price in order to see the listings that don't exceed it. But it would also be helpful to specify a maximum ship...