Report eBay Technical Issues

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Oops, we had a technical hiccup

I have tried several times to report an item, that I purchased through ebay, had not arrived. I first email the seller for shipment information, then sent them a request for a refund. No reponse from seller. I tried to have ebay step in but got, Oops...

Oops, we had a technical hiccup

Ordered two GPUs and a motherboard from a Japanese seller July 1st (7/1/2023). Seller was banned the day after (items were never shipped). Estimated delivery dates on all 3 items are July 11th - July 14th. "I didn't receive it" option unavailable in ...

Impossible to publish announcment

When I try to publish my sale announcement I get stuck in the selection of the delivery service, it does select one (DHL) but than does not save the change and asks again to do the same thing, even if I select pick up at location instead of the deliv...

oops we're having a technical hiccup

I'm trying to ask eBay to step in and assist on an order that hasn't arrived and when I click on the item, this message is generated... ' oops we're having a technical hiccup'.

Barcode scanner won't focus properly

The ebay barcode scanner will not focus properly. There was an update at some point where the default is now camera mode and you have to switch it to scan barcodes. The scanner will not focus properly. This used to be working fine as I have another p...

Weird Search Results

A search of the terms "postcard" and "democracy" returns no listings with both words in the listing title, but restricts the results to 1000 listings that do have "democracy" or "republic" in the listing title. Not too helpful.

Checkout

Ever since after the 4th of July 2023 I can not purchase anything off the app or website by going through pay with add new card using a Visa gift card like I had in the past. the card has enough money on it and i even try different cards to and still...

Contacting customer service, due to item not received. 07-15-2023

Seller sent pkg. to another address, same zip code , which makes tracking appear as delivered. After intense follow-up with post office, they retrieved the pkg. and delivered to me. Big surprise, my expensive items were not sent!Tried for 3 days to c...

Loading a video

Hello, when I try to load a video on a listing, it says that I have zero items in my file. Photos load fine.Is this another known issue? I just hate trying all these things, just to find out it is another issue at ebay from there constant changes. Th...

Paying For Offers In Advance

I asked a seller if I win a bid on a listing could another listing price be lowered. The reason being is that I have to pay for the item plus shipping if I make an offer when it's accepted automatically. I do not see a way to request a combined shipp...

When Listing - Return Policy Defaulting From Free Returns to No Returns

As the title says - Every couple of days my return policy is being changed from free returns to no returns. By the time I notice the change I've already listed many items. I then need to go through each listing to find the ones with no returns and sw...

qr code

I too am having trouble sending my packages this is making a major concern and far as the buyer goes they paid for the shipping so I should send it no matter what however we buy these labels from eBay and in turn they send us the QR code and it's not...

ITEM VANISHED EVEN WHEN I HAD BIDDED ON IT

This is crap Ebay.Disappearing items on eBay when your the winning bid?Now I can't find it!What are you doing about this Ebay.Ebay will not be trusted for long if this sort of stuff happens.

Issue when replying to feedback

When I go to reply to a feedback and ready to submit I click in the submit button and the page just hangs and doesn't go away. It stays on screen all grayed out and I can't click out of it. I have to actually close my tab or browser window. I am runn...