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Forum Posts
Current known technical issues - updated as of 5/15/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Collectibles - Fee for Gallery Plus but supposed to be free
Gallery Plus in Collectibles is supposed to be free, even after the Seller Update, but the $1 fee is being charged in the Collectibles category.
Bug in filters
Given I am a user in the UK looking to buy a laptop AND have ticked the UK Seller filterWhen I select a screen size filterThen what I actually see are laptops from the USA (wrong behaviour) If I deselect the screen size I see UK seller products again...
Saving searches
Hi. I am not able to save searches. Buttons are not visible. I tried both chrome and firefox. There is no Android option too. I would appreciate if someone can help. Thank you. Pedro Esquivel
How to delete phone number from ebay acc
My old number is not valid and I do not wish to share a new number.. How to remove the old number with out sharing a new phone number. If it for 2-factor why can't I use Yubico key. Mobile phone are not secure. Thanks
Sort by newly listed not working
I have a bunch of saved searches all sorted by newly listed. Suddenly they aren't sorting correctly by date. I tried it in ie11 and Google chrome and it worked the same way in both browsers.
CAN'T LEAVE CUSTOM FEEDBACK TO BUYERS
I cannot leave custom feedback, only the canned responses work even if I add my custom response to it. Anybody know what's going on with that?
Seller Hub Overview page missing Message link, Seller ID, etc
I checked this on TWO browsers, the Seller Hub Overview page is now missing the Messages link on the right and the Seller Hub title PLUS Seller ID ... this info will show up on other pages but NOT the Overview page ...This started late Friday night 2...
Unable to Sort Search Results
Three days ago, the sort function on my searches stopped working. I have tried clearing cookies. I have tried three different browsers. I have tried using a VPN. All the same. The screenshot is from a search. Any help would be appreciated. Cheers!
Universal links no longer launching eBay app
Up until about 3 weeks ago or so, whenever I’d receive an email from eBay with notifications for my saved searches, when I tapped the link in the email, the link would open up the item in my eBay app. Since then, it opens up the item in my web browse...
Ebay Label System Cannot Print Scan Form - New Error Message
Hello, does anyone have the same problem? When we print the shipping label in bulk , eBay system does not create a scan form and is very difficult for the shipping company to accept that they would need to scan the order one by one. If someone has th...
Saved sellers feed
Saved sellers feed has not been loading for a few weeks now. Message states "You don’t have any items in your feed right now." I have 30 saved sellers and many have items listed.
Item Specifics - NO It Is NOT A Bundle - So why???
New item specifics updates required by July 12. I updated over 300 listings to meet the requirements. I am still getting notices to add item specifics. All notices pertain to Bundle Description. Every active listing I have that is for a set of 2 or 3...
App No Longer Auto Fills My Zip Code and Shipping
I have been using the app to post listings. It was working great for a couple weeks until tonight. When I make a new listing it asks for me to fill out the shipping, everything's blank. I can't actually even fill it out until I go to the section belo...
90 Day Total Glitch
Hello, I mentioned this in the other forum as well, but there is a glitch with the 90-day total on the eBay app which has caused my 90-day total to increase by $10,000 overnight. This occurred a few days ago. Sales have trickled almost to a stop sinc...
handling cost box missing & so is the reply button!
Since the REPLY button is missing when I try to reply to a post titled "handling cost" I'll try this! Post is copy/pasted below: I just tried the solution suggested by mega-ma-roo in reply to attic2barn's inquiry and it doesn't work. Clicking the "ha...
