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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

ebay won’t let me pay!

i have been trying to purchase my cart for over an hour and it’s still not working. Every time i click confirm and pay, it says “please check your payment details or use a different payment option” i need help!

mouse over to zoom feature does not work

The "Mouse Over to Zoom" feature was intermittent for the last couple of months, and now has stopped being functional altogether. The Click to Enlarge still works.What's the solution / correction / fix ? Sony Laptop and Dell Tower both with Windows 1...

Ebay Glitch ‘Vintage & Antique Jewellery’ ebay.co.uk Shops not displaying correctly on ebay.com

I have a shop on ebay.co.uk I sell under the category 'Vintage & Antique jewellery'. I currently have 277 items listed for sale in my shop. On ebay.com it appears as though I only have 14 items for sale. So any potential buyer using ebay.com has no w...

issue shipping international

who has an issue with international shipments does not let send invoiceIt doesn't seem to work, I already did the process and my buyer can't make the payment

Resolved! BUG - Editing BIN drafts changes set price to eBay's suggested price when saved.

Here is my listings after they've been created from the smartphone app: Now, when I'm editing the draft, it shows my current set price, and the median sold price that it recommends in the gray box next to it.However, If I save the draft without chang...

Using Various Browsers

Why are ebay users constantly being told to use another browser to get an ebay function to work? Why doesn't ebay test their code with all the standard browsers? Wouldn't this be the most straightforward solution?

Markdown sale glitches

The „end” button is missing in markdown. There is a lot of issues that prevent editing and am being forwarded from firefix to app to safari. Search for item in edit markdown is not working at all. Unable to preview markdown. Adding items to markdown ...

Variation Listings - 2 enhancement requests

Move the 3 Shipping parameters (Shipping Policy, weight, dimensions) to the "Variation Combinations" table. The reason: if a seller lists winter jackets in various sizes, a child's size Small jacket would weigh much less than an adult size XXL (for e...

Case on hold

I purchased a watch through eBay. Received the watch, everything was fine but I changed my mind and returned it. I have been keeping contact with the seller and they did receive the item but eBay put my case on hold for 2 weeks now and I have not got...

If it ain't broke don't try to fix it.

Why do you change your app without asking the users if they want it. You make stuff harder when you think you're making it better. Adding stuff i can understand but why change it completely

Resolved! eBay freezing and crashing

My eBay page opens and I can use it for 3 seconds then it freezes. After 5 seconds it crashes and closes.

a confession to make

i hope i get the Laptop i have order recently on Ebay because i feel guilty for STEALING a Laptop because the **bleep** annoying POPPING UP APP from ebay was like HARASSING me all the time IF i DON'T want that installed then i don't see the point why...

Unable to list

Using a Mac and Safari. Starting having issues on 2/25/2023. After I create listing, I am not able to activate to sell. It saves an unusable draft. Never had this problem before. Keep getting messages that the Ebay home page is down. Same message tod...