Report eBay Technical Issues

Forum Posts

Sorted by:

eBay Automatically enrolled us into "Ebay International Shipping" and received Vero Complaint

Hi,We had set all of our listings to "Domestic only" as we have had previous issues with vero complaints for the "Parallel Import Policy" when listing Levi's jeans.Unbeknownst to us ebay made a change enrolling us (and I'm assuming everyone else) int...

Listings not linked to my shop

We have almost a 1000 listings in our shop and last few days, the listings are showing as not linked but when you go to listings they are all active and have a shop category assigned to them. Also when I click into the shop it says there are no items...

It was not possible to generate the label. Something is wrong. Please try again later.

It was not possible to generate the label. Something is wrong. Please try again later. Getting this message in Ohio. Anyone else receiving this? Thanks

Resolved! PROMOTED LISTINGS

CAN'T SEE MY PROMOTED LISTINGS. BRINGS ME TO A PAGE THAT SAYS CREATE YOUR FIRST CAMPAIGN. WELL IF I DON'T HAVE ANY PROMOTED LISTINGS ON RIGHT NOW, I SHOULDN'T BE GETTING CHARGED A PROMOTED LISTING FEE THEN.

Sales Down Recently - Maybe Part Reason

So the past 2 days while doing searches on items of new stock listings I have constantly ran into issue with the all familiar "We Looked Everywhere Couldn't Find Page" Error Message. When searching, type in name of artist and album title, from the le...

Why does "vortex red dot" show up in my ebay saved searches?

It's not something I've ever searched let alone saved. It's been there for months now with no way to clear it. Thanks.

Right hand column disappearing on listing pages after a few seconds.

When I open listings that have the New 2 column format, the right hand one with the MBG box and Seller info box disappears after a few seconds. This has been going on for about 2 weeks now. I use Windows 10, which is up to date. I use Microsoft edge,...

Keep Getting Prompted to Provide Feedback on Cancelled Items

Hi folks, This problem has recurred for some time. Whenever I or the seller cancels an order, I continue to be prompted to provide feedback. Once the order is cancelled the feeback button is no longer available. So I'm stuck. Then pushing salt into t...

why is ebay bleep bleeped and bleep making me validate when i just made a bleep purchase?????

why is ebay **bleep** **bleep**ed and **bleep** making me validate when i just made a **bleep** purchase?????????

categories leave listing form

Suddenly, on the listing form where I want to list the category of the item I am listing, many categories are gone such as "glassware" or "seasonal". These are categories in my store. This is one the listing form. Help.

Ebay auto generating business policies

Currently having an issue with ebay auto-generating policies and transferring LIVE listings over to them. I screenshotted just my Return policy page to show whats happening. I only have 3 active return policies. Buyer pays returns, no returns, and fr...

Clicking on items returned by a long search string results in "Item not available" errors in Chrome

Steps to reproduce: 1. Open Chrome browser on Windows 10 2. Perform a search using a long search string, for example:(ce,ie,collector’s,collectors) (recall, armageddon, moon, badlands, balance, bayou, berserk, birds, lotus, braingeyser, orb, "copy ar...

2step verification is a joke

When is eBay going to respond to negative comments on their systemI made a huge mistake signing onto 2 factor authentication and now I can’t cancel itEBAY WAKE UP

Technical issues... can't push Buy It Now, Add To Cart, Make An Offer or Add To Watchlist buttons.

When I hover over the buttons I don't get the hand and ability to push the buttons. I'm on Google Chrome. Strange but one listing I had in an open tab from yesterday... the buttons work... but nothing in the last half hour at least. I've cleared hist...

Unable to get in touch with an agent

Since when are we unable to contact eBay agents over the phone? Their automated messages are aggrivated to say the least and do not help. The help forums do not help with my issue. I have been selling for 30 years and have never had an issue getting ...