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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Cannot create copy of draft

I have some drafts saved and usually make copies to list later. For the last two days I get the "something went wrong. Please try again" message. I get 3 tries and then it stops letting me attempt copying. The work around is to find a listing and sel...

Attempting to reply to buyer message gives "Bad Request"

A customer emailed me about having trouble tracking a package. I'm trying to respond by clarifying to track it through USPS, and that the USPS tracking system has been down for about 2.5 hours. When I click to send the message, I get this error. I've...

list an item

For almost a week now I cannot list an item. When I upload photos they spin for a long time then appear briefly then just disappear. Sometimes the photos do stay but when I click on the blue button to list nothing happens. I haven't changed any setti...

Why did my entire purchase history disappear?

I've bought quite a few things here before, but this is all I can see in my history: Where did it go? What am I missing?

Best Offer Option Won't Stick

I have been using the best offer feature for about a year now and have loved it. However, today when I try to add it to my new listings I can either not find the option (buy it now only, no best offer: On PC) or on the app I make the selection for be...

I have to log in all the time on ebay!!!

Today I couldn't log in for a while then it started working, now I have to relog in every time I wanna go to a different page on ebay!!

Resolved! Absent Activity Order Stats

I can no longer see feedback under the Orders list for any purchases. Tracking numbers are also missing. The tracking numbers do return when clicking on Awaiting Feedback under Buying reminders, but not the feedback. Please remedy the issue so I can ...

We're having trouble updating your listing right now.

Hoping this is a temporary issue cleared up by morning. Checked on system status board and there is no maintenance scheduled tonight. Keep getting the error message: We're having trouble updating your listing right now. Please try again later. Curren...

Cha Ching sound adjustment for a Samsung A13 phone

I had a Samsung J7 Pro smartphone that came with the Ebay app installed . The Cha Ching would ONLY go off when people bid OR when I got paid .I have a new phone, Samsung A13 5G . I did the Samsung move info and my old Ebay app came with it . Immediat...

My account

I'm very dissatisfied with ebay, I don't trust them anymore, they withheld my money from a sale, it's been eight months and it doesn't solve it, making me a clown, employees look like programmed robots

Seller onboarding error - Something went wrong. Please try again later

Help, I can't finish the onboarding process because it keeps coming up with this error message after I've pressed complete sign-up. Can anyone help? Thank you in advance. I've tried two different bank details and it still won't work.

Can’t view products

When I click on a product to view, I keep getting the message, “There seems to be a problem serving the request at this time.”very frustrating. This has been going on for several days.

Seller Feedback 'Save this Seller' dialog box options not working correctly

Windows 11 all patches, Edge BrowserRepro:1) Leave positive feedback for an item purchased2) 'Save This Seller?' modal dialog box is shown with button, link and X to close window3) Click 'No thanks' >> Nothing happens, overlay box remains open & moda...

Cant void a label. Get "technical difficulty"ties

I have been trying to void shipping labels since due to printer issues. When I go to shipping labels and select void label I get a "technical issues please try again later. I tried the same day and everyday since. I am now outside the 5 day window. C...

eBay store not working on phone/mobile

For the last week or so when I visit my eBay store on the phone and click on any product I just get an error message that says "There send to be a problem serving this request at this time". This doesn't help.