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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! No notifications for replies

I am not receiving notifications for replies to threads I subscribed and responded previously

Locked Card

how do i resolve a locked Ebay gift card ??

Homepage never loads

For the last week or two, I cannot access the eBay homepage, but if I get to another page within eBay via Google or an email link, etc. the site functions normally. The homepage (https://www.ebay.com/) never stops loading, never resolves, only return...

Paid invoices remain markes as unpaid and tracking data uploads not functioning (again...)

One again the ebay invoicing system / seller hub doesn't work. First issues: buyers are paying invoices which I can see happening in the payments overview but they remain indicated as unpaid on ebay. Second issue: it's not possible to indicate items ...

Resolved! Messages 26

over the last few weeks, i get this number 26 next to messages, even tho there are no new messages tried refreshing, open-close, different browser and it stays the same anyone else?

Return an item page not working for me.

Trying to return an item but having a problem with the returns page. After entering a reason for a return and loading a couple pictures as requested, the Confirm Return box stays grayed and doesn't respond so unable to actually submit the form.

Unable to revise my listing

I am unable to view my product listing or revise it in seller hub. This has been ongoing for a few days.

Seller Hub: Quick Filters "Send Offers---Sent" numbers are not updating when expired offers drop off

Just noticed this new glitch this week. In the past, when a Best Offer I've made expires, it drops off the Send Offers---Sent quick filter. This number is no longer updating properly, as it has before, it just keeps adding to the numbers. Anyone else...

"Transaction Report" CSV details

I do my selling via the "reports" system of CSV files uploads/downloads and such. MOSTLY, I can figure them out by trial and error, but it it more painful than it needs to be. I've worked through the basic crap of having csv files that have descripti...

eBay not secure no lock symbol w/froze screen saying do not turn off

Resolved! Listing new item problem showing up as ended

I am trying to list new items unable to preview before listing I get this message This listing (145001041261) has been removed, or this item is not available.Please check that you've entered the correct item numberListings that have ended 90 or more ...