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Current known technical issues - updated as of 5/15/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
CANT SHIP MULTIPLE PACKAGES TO SAME BUYER
I HAVE A BUYER THAT BOUGHT 9 JEWELRY LOTS FROM ME AND EACH TIME I WANT TO SHIP LABELS AND TRY TO GET A SEPARATE TRACKING # FOR EACH BOX, IT WON'T LET ME.
GSP Shipping Program Vanished Without Any Warning!!!
A seller asked me today if I shipped internationally. I thought it was weird, because I had GSP enabled on most of my items. I went to check and all of my GSP shipping policies were gone, and my items had been move to non-GSP policies.I had even sold...
Inconsistency - Nudging sellers to offer discounts
There seems to be some inconsistency in the algorithm used to nudge sellers into offering a discount. When I asked eBay in person they said it only happens when someone puts an item in their basket, but it actually happens when items are simply added...
Issue with creating keyset. Please try again later
I'm trying to create sandbox application keys in my new developer account and I keep getting "Issue with creating keyset. Please try again later". This has been happening for about a week. Can anyone help?
Why is the enter bid box missing? Stop breaking eBay.
For some reason the "enter bid" box has been removed and there is no way for eBay to check with the bidder that the bid entered is correct before it is confirmed. This is stupid. Stop redesigning. Screenshots of missing box below. For example: Biddin...
Support for multiple hardware keys
Can we have the option to register multiple hardware keys that support FIDO 2 etc. (been able to name the keys will be helpful) . Also the option to remove less secure 2FA methods completely.
Oops that is not a match - the error is back
Interesting Ebay defect. Using Ebay.ca, trying to login, I get the infamous login, enter user ID, redirected to captcha, and subsequently the "oops that is not a match error". On the same laptop, I am able to login to any other Ebay domain, for examp...
Unable to mark as shipped
Is there a technical issue with eBay that it won't let me mark an order as shipped?
Resolved! Purchase history not displaying picture and no text of purchased item is displayed, notes made lost.
Loss of data is always the same but not determined by date or order of purchase. Multiple items are displayed correctly, then the next 1 or 2 or xx have loss of data. What gives?
Watched Items showing up in GBP instead of US $$$
More of a nuisance than a major issue, but all the listings in my Watched Items are now showing the current bid in GBP instead of US dollars. Anyone else having this issue?
Trash
I cannot find out how to empty the trash bin. Does anyone know?
Landscape Photos taken in app are automatically cropped
This is a recent issue in the last couple of days. When taking photos in the app (using android, latest app version, Galaxy 22 ultra) Landscape photos are being cropped automatically. The cropping cuts off significant amounts of the photos, making th...
Add a photo to eBay community
Am I blind? I can’t figure out how to add a photo to an eBay community comment. I click on the photo icon, select a photo, click done then nothing happens. What’s my problem? I’m using iOS.
Incorrect "Listings with reserve met"Info on My eBay
Something is awry with My eBay - Overview page - Listings with reserve met. The dollar value of the two listings with reserve met is correct but the no. of listings in incorrect at "0". The correct listing count of 2 has been reflected earlier this w...
Ebay sales not populating to stamps.com
As of this am, my ebay sales didn't populate to my stamps.com account. I had to enter them manually
