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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Messaging

My partner and I are unable to respond to recieved messages on both of our accounts on eBay. We have tested back and forth between accounts. We receive messages, but are able to launch in app, from received email copy or desktop version. We have buye...

Buyer Can't Pay

I have had numerous buyers contact me about checkout issues the last 2 days; this is the one that I have screenshots for. Buyer accepted my offer but when she tries to checkout it puts the item in her cart twice; once at best offer and once at full p...

Messages

There appears to have been an update which has changed the messages. I’m now unable to open any messages in my account. I have deleted the cashes and history. I have also tried a different search engine with no success. I have tried on both my iPhone...

Anyone else having problems opening their messages this morning?

I went to message a customer this morning about a shipment that was stuck in USPS land and is finally being delivered today. My message screen was blank....I backed out of it and finally go to the messages but when I click on the message thread it wo...

cant keep item selected

every time i pick a size and color it resets back again

Can not get in to messages

The entire page looks different and I can see the messages but can not click/touch anything to read them. Started a few hours ago on android Google chrome. Tried different browsers, signed out, cleared cache nothing works. Tried ebay.ca same thing. I...

Well can't open messages or send messages just great

This all happen last night trying to answer a buyers question then there it goes .anybody knows how to fix this

Can’t open messages from buyers

My messages from buyers (and eBay) won’t open. My messages page looks different. I can see the header/subject, but when I click on it, it won’t open. Anyone else?

Messages in My eBay problems??

Is eBay having a problem with the messaging system in My eBay?? I can see all of my messages in the different folders, but can't open any of them to make a reply or even read!?! Just started happening a few hours ago.

OFFERS NOT WORKING ON DESKTOP

When I go to send an offer it takes me to my active listings, I had 13 to send just now and I had to go to the mobile app to send them!

All Auctions Showing all Active Listings

When I click on "All Auctions" (I currently have 38 auction listings) from the seller hub, eBay is showing "Manage Active Listings" and displaying results that include several pages of my Fixed Price listings. This on the desktop, not sure if it's th...

Error for Conditions when bulk listing trading cards

I have noticed today, that when bulk uploading trading cards and trying to set the condition, a field is missing. In the past, under condition when selecting ungraded, i typically have gotten the option to select the card condition under a dropdown. ...

Inappropriate suggested listings

I keep getting suggestions on my home page for listings of lewd anime figures and similar items, usually under the "Shoppers like you also liked" section. I have never searched for any sort of NSFW items or anything anime-related. My buying and selli...

Resolved! Seller Hub Issue: Menu items are missing using Firefox Browser...

Under the "Seller Hub" title all of the menu items are missing such as Overview, Orders, Listings, Marketing, Advertising, Store, Performance, etc. This issue is not seen on the Chrome browser.See the attached screen shot for details.