Report eBay Technical Issues

Forum Posts

Sorted by:

UPLOADING PHOTOS TO LISTING FROM MOBILE CELL/1ST PHOTO IS DARK

We've moved this thread to the appropriate board, please click the link to find the new location.

ESE Carrier Scans for August 29-31 Missing?

Wondering if anyone else has noticed no carrier scans for ESE shipments from August 29th to 31st? I drop mine off at the post office directly and have never had an issue before so curious if anyone else is seeing any. This was my busiest weekend so i...

Screenshot 2025-09-06 at 10.13.07 AM.png

Can't remove item from cart

I can't remove an item from my cart. I click on delete or remove and all I get is the rotating circle indicating it's thinking about it . Item never gets removed.

Can't accept offer from offer page

Since that latest update I haven't been able to accept offers from the offer page, I have to go to messages instead. Why does an eBay update ALWAYS result in something else getting messed up?

Error Code 3013

When trying to make a purchase on an item in ebay, I get the error code 3013. WHY and how can I by pass it in order to make the purchase? Frustrating.............

Can't message Error "Looks like something went wrong. Please try again later."

I'm getting the following when using ebay message system "Looks like something went wrong. Please try again later." Is anyone having this problem?

want to talk to an agent

can not get a live agent, need a phone number

My Store is showing No Available Inventory on iOS app

My store is showing “no available inventory” when using the iOS app for the iPad even though I have over 800 listings. A family member across the country was also attempting to view my store and got the same “no available inventory” message last nigh...

ALL IMAGES SAY "UPLOAD FAILED" TRY AGAIN...

TRIED EVERY TYPE OF IMAGE... ALL FAILED. FIX THIS!!!!!!!

Performance quantity sold promoted/organic does not match order details

Going into order details i have a number of orders saying they sold and a promoted listing fee was applied. However for the last week, since the Sunday night system updates, when you go under Perfomance Quantity sold, on the graph, none of the items ...

New feedback is not showing under feedback profile

Just as title states. I have received new feedback, but it is not showing on feedback profile.

eBay will not let me respond to messages or give feedback. Pictures not loading.

Unable to respond to messages. Unable to give feedback. Unable to contact sellers. Pictures of items not always loading.

Resolved! There was a problem adding or updating Promoted Listings. Update this listing to try again.

Every time is list using "Sell Similar" or "Relist" I get this notification.... It's been happening for over a month. There's no information on why this happening or how to avoid it. What's going on? " There was a problem adding or updating Promoted ...

Address on return label got changed to the nearest park

Instead of my city, the address on the return label lists the nearest city park as my city (which is not a city obviously), it's also way too small about 2 x 3 inches. I called customer service and they were completely useless

Cannot create listings - no shipping options will load on the listing page

In addition to the shipping issue, I am seeing business policies applied to all of my active listings that I did not create or apply to them. I don't use any and now have them on all my listings. Please fix.