The following are open technical issues that have been reported and we
are still tracking. If you are impacted by one or multiple of these
please consider shaking your mobile app or selecting the question mark
in the bottom right hand corner of the e...
I noticed today the questions buyers see on the first page of the
contact seller link does not answer the question about international
shipping correctly. I am not sure how many buyers even see this page
much less read it but it is a technical issue....
When I go to any seller's list of items (with only several exceptions) I
see nothing even though I know they have current fixed price and
auctions listed. What's up with this???
When I try to search a buyer via User First Name. most of the time the
results are blank due to misspelling or capitalization. Is there a way
to make it a fuzzy search so that at least capitalization is not an
issue?
I'm listing from my Android app, this afternoon it started not letting
me select item condition no matter the item and it seems to be across
all categories as well, as I have tried to list several different items
in several different categories, beca...
As the title says. The listing tool has reverted back to NO RETURNS many
times, and once I catch the reversion, I must go back through all of my
recent listings and switch them back to returns allowed. This has
happened several times over the last we...
Pretty much just what it says. I have been trying to verify my account
to spend my pending incoming payments to buy on ebay for weeks. No
matter what browser I use, I keep getting an error that is browser
related. eBay refuses to connect. I tried to ...
I just noticed I have 5 items which say "Not eligible to promote." My
account is "Top Rated". I currently have 1,351 listings promoted. There
doesn't seem to be anything I can change which will make it appear, and
no reason is given. Any idea why?
I've tried several times to sign in as I attempted purchase an item. I
can't get past the verification page. I even updated my browser. I can't
get to the page ro choose an acceptable browser. I also tried to contact
the seller as this was the last o...
I had to create a new account and log in under that user id to even be
able to post this ... My old account that I have had for about 20 years
will not allow me to log in. If I put in my email address OR my user
name to try to log in, it says "We ran...
Every couple of days (sometimes the same day) I’ll go onto the app and
I’ll have been signed out. I sign in again and it will keep me logged in
for a time but then I’ll be logged out again. This started in the last
few weeks and everything on my phon...
To whom it may concern: The DBA field is not displayed to buyers under
the Inform Consumers Act compliance section. Our legal business name is
only being displayed. We operate as Red Letter Software, LLC DBA HK
Resale. Packaging, customer communicati...
The mobile app states I have 74 unread messages, but zero unread
messages when I login on my PC. I'm using the classic message view on
mobile. The unread messages only appear unread in the updated message
view on mobile, not the classic view. This bu...