Report eBay Technical Issues

Forum Posts

Sorted by:

Bulk shipping continues to leave shipped items on page.

For 2 weeks now the last shipped items continus to show up in bulk shipping. I've caught it everytime but this needs to be fixed.. The items show up as shipped when looking at paid and shipped. This does cross 24 hour periods.

Resolved! Severe checkout page bug with message box

When checking out to pay there is a box to write a message. This is a crucial function used between buyers and sellers for personalized products such as engravings. When I write a message that includes the plus symbol "+" and save the message, it DOE...

Immediate Pay Required not working.

Did eBay recently change something with their payment processing / checkout workflow? Every single item I sell is buy it now, immediate payment required. Just this week I have had THREE separate items purchased and plopped into my “waiting for paymen...

An item I purchased, paid for, and already received in the mail is still in my shopping cart

Hi, I won an auction for a collectible item on Oct. 22nd. I paid for the item and I have already received the item in the mail but the item is still showing in my shopping cart and I cannot remove it. This is occurring on multiple platforms (Chrome o...

How can I disable 2 factor authentication?

How can I disable 2 factor authentication? At this link it says 2fa is required. I don't want it because using the website prompts for 2fa confirmations VERY FREQUENTLY.https://accounts.ebay.com/acctxs/mfa-hub/enrolled Why is my account special where...

Unable to print label

As of Thursday evening I am getting the following message when trying to print postage labels, "It was not possible to generate the label. Something is wrong. Please try again later."

Purchase History is not keeping hidden pruchases hidden.

Recently they have changed the purchase history and now I see all of my purchases. I have a purchase history that goes back 20 years. I don't want to see old purchases. I like to hide purchases after I receive the item and leave feedback. The transac...

Charged Fee to Revise Listing

When revising a price on an item eBay wants to charge $0.35, is anyone else having this problem? 10 /9/2021

Bid buttun is frozen....can't place a bid for 3 days now

When placing a bid I type in the bid amount and press "BID" and nothing happens. I have tried deleting all cookies, tried a different browser, logged out and back in several times.....and nothing same problem. Everything else works just fine. Not usi...