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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay International Shipping

Was enrolled in EBay’s International shipping program… since 24h it has disappeared from my listings…. If I search my items in the Ebay search bar, the I go in the listing to see where this item ships too the scroll down menu shows only the US !! not...

My store im out of stock, items not showing in search.

Anyone have issues with your store showing out of stock and items not showing in search?

Blurry photos

I know this seems like a dumb thing but within the past week or 2 my photos are blurry. I have to spend more time taking pictures and holding very steady and even then it seems like some are still blurry. For the longest while (months ?) I noticed wh...

Listing format AND Photo Editing Problems

When entering a listing, I am not prompted to add important item-specific details. For instance, several categories are not showing as an input option when listing clothing. For example in clothing/shoes...the following information cannot be entered:...

getting a TPG listed on eBay?

Hi; not sure where to begin, this might be the wrong forum? I'm trying to get a company recognized by eBay as a third party grader for sports trading cards and TCG. I can't seem to get a hold of anyone. Any help would be greatly appreciated. Thanks.....

I am not a BOT

How ridiculous. Trying to access my acount to print a sales invoice and eBay system thinks I am moving too quickly to be a human.Tell that to the rest of the people in my house!!!Please get this fixed eBay.

Listings with Variations changing/revising quantities different than the quantity sold

I have a weird glitch that is happening to all of my listings with variations. I have mens robes (https://www.ebay.com/itm/303515223965) with 4 colors and 2 size variations for each one. I have multiples of each one, but after I make a sale, the quan...

Pardon Our Interruption... As you were browsing eBay, something about your browser made us think yo

I'm not the first to report this. This has been going on for well over a week. When will this be fixed? Pardon Our Interruption...As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons this might...

Background removal

Background removal tool not working for photos

Background Removal

The background removal tool is not working for me on my phone or my laptop? Any idea when this will be resolved? Thanks!lhickson03

contact seller

when you say contact seller-you don't let me

BACKGROUND REMOVAL TOOL / PHOTO EDITING.

The background removal tool on the far right seems to have been updated and now it will be more precise and accurate on what it removes but now it doesn't always work. Most of the time, Ill click the button and it doesnt do anything.Now, the little t...

Background Removal Tool Not Working

Over three weeks ago, the removal tool started working better than ever, but at the same time, the brush and eraser disappeared both on the app and desktop . Today, the background removal tool is not working at all, desktop or app.

Resolved! Bug related to answering a question

One of my listings is in limbo. There is a stale question more than 90 days old, The selling portal has replaced the edit link with a "respond to questions" link. When I go to that target screen the screen reads "the quesion you are trying to answer ...