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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

I have a 2 day handling time to ship as of this morning ship by date in seller hub is now 15 days

All items purchased on Sat. Aug. 6 show a ship by date of Aug 8. Thuis is correct. Something happened overnight : All items purchased on Aug. 7 show a ship by date of Aug 21! I checked by handling time in business policies ( it's correct--a 2 day han...

Watch List bugs

Have some Watch List functionalities changed again recently (from June/July 2023 onwards)? Two new problems occur: 1. When items in one of your Watch Lists end, they are then (sometimes or always?) being auto-removed from the watchlist. This is annoy...

Saved Searched

Saved searches do not disappear once I have clicked on them.????

Volume Pricing promotion not showing in listings

I see there are several existing threads on related problems, but none indicating fixes. I recently started a Volume Pricing promotion on items in a store category. The promo is live, appears to be running, shows up in my overview of active items... ...

In-app bug when trying to review & make counter-offers

In-app "counter offer" option does not work and after pressing review offer details, it goes to the product page instead of the "offer details". So I must use a laptop in do it in browser instead. My phone is a Pixel 6 Pro. Please fix this issue.

Our server is down, but we’ll have things back to normal soon.

I'm getting this a lot lately, it is really annoying. I should get a fee reduction everytime this pops up - I'm sure there is an app to measure it.

Picture editing not fully working, cannot use crop at all!!!

I scheduled listings yesterday but when I went in later to edit my pictures I could not crop at all. I called ebay, talked to the techie and was told I would probably need to edit first. All my pictures are one my phone so that is very inconvenient. ...

leave a positive feedback

I try leave a positive feedback for a purchase i made and it delivered to me, but the order detailes page wont open.I cannot even find it on the purchase history. The seller emailed me and asked for a positive feedback. I am sorry that he send me two...

Photos disappearing

I thought it was me just being in a hurry and forgetting to upload all but the one main photo, but I just discovered another one of my listing's photos were gone. It was an auction that ended without a sale. When I went to relist it, I noticed all bu...

eBay reselling items sold over a month ago PLUS ghosting some active multi-quantity listings

Don't know what is going on with eBay lately but these constant snafu's have got to stop. While updating some active multi-quantity listings I discovered several where eBay without notification to me suddenly ghosted them. These were current listings...

Regular page loading errors

I keep getting versions of eBay error pages at random. I get them as a buyer or a sell. From eBay search, from Google search, from my own store when I click my listings. This will happen with different browsers, internet connections, devices, etc.

I keep getting nude pictures on my suggestions for eBay. How can I cancel them?

I keep getting nude pictures on my email suggestions

Zoomed pictures no longer open full size

To view a listing image full size, I now have to copy the link to the image and open it in a separate tab. Why!?

Can't access my account, can't get past security images, can't contact ebay for help.

Can't get past security images to enter my account, can't use site map to contact ebay for help, wanted to talk to real person ebay rep to help me with this problem. Would appreciate a hand from someone, thank you.

No seller auto payment today. Says "You have no upcoming payouts"

No seller auto payment today. Says "You have no upcoming payouts", but I have almost $500 in available funds (Another $100+ processing) . Never had an issue before selling on eBay for 18 years. I did not change banks or change any setting or any rest...