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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

VINTAGE VINYL RECORDS DON'T HAVE UPC CODES (WHY ARE THEY NOW REQUIRED?)

EBAY now requires UPC codes for Vinyl Record Lp's. Records did not have UPC codes until around the 1980's.Records made before this cannot be listed because they don't have UPC codes or ISBN's. This eliminates most vinyl records from being bought and ...

Issue on Seller Message Boards

Per eBay Rules - The Message Board is not to be used to sell Merchandise. Fee Avoidance policy There is a Brand New User Bombing the Board with ads to Buy Prescription Drugs.Another Broken rule I'm sure as eBay is not a Pharmacy.

Report a URL bug at ebay.com/b/Trading-Cards/bn_7116496578

In this page, I found that the url of Pokemon is not correct. When I clicked on the Pokemon icon, it directed me to the MTG (https://www.ebay.com/b/Magic-The-Gathering-Trading-Card-Games/2536/bn_7117593350). When I clicked the MTG icon, it still dire...

No Sales

I have been having issues with slow sales for the past 4 weeks. My sales are down about 60%. I have been selling for over 15 years, have approximately 1400 items listed and have continued to list on a daily basis - so NOTHING has changed on my end. F...

Offers now require payment when accepted

So here is my dilemma, I am trying to put in an offer on something and paypal credit has different terms, so right now there is 0% for 2 years if over $600, but if the offer is accepted and charged I have no way to select what terms I want to use. I ...

Can't Pay :( Neither PayPal or Card payment working

So, trying to checkout and neither PayPal or directly entering a card are working. Selecting PayPal asks me to enter a card, then hangs (I've checked PayPal and all is good, and I've bought and paid for something else from a different site via PayPal...

Listing page keeps changing my location.

Hello,I've written to you about this many times over the last few months and nothing has been done about it so once again I am writing to tell you that the Ebay listing page keeps changing my location from Ely to somewhere in Cambridge. If I change i...

Repeated Log-Ins and Payment Details Have Disappeared

In the last half-hour, I've been trying to prepare a few draft listing, answer several messages, and check my payments. Several times in the middle of typing in the listing tool, and between EVERY page that loads, I have been prompted to sign in to E...

"Pardon Our Interruption"

Hello Everyone, Does anyone know if the "Pardon Our Interruption" issue has been resolved? Thank You!

Resolved! Ebay says I'm a bot - on Chrome

I use Chrome and have never had a problem. This afternoon, after using it all morning, Ebay signed me out and when I try to sign in again, it says Pardon our interruption and some gobblygook about me being a bot.I never use MS Edge, but I tired it ju...

Undeliverable: "Tell us what you think about the Seller Hub Orders updates!"

brian_burke@ebay : I've sent in two comments so far on the latest attempts at revising the Sold Items page, both of which bounced due to Unknown Sender errors: Your message to DL-eBay-selling-mesh-orders@ebay.com couldn't be delivered.The group DL-eB...

Resolved! Purchased 10 books and received feedbacks for all immediately. Feedback badge not updating?

Hi guys, I just recently purchased around 10 physical books all within a very short time frame from a very popular seller and was received a feedback for all 10 books immediately. The new feedbacks show up when clicking on my feedback tab but my feed...

Repeated required logins /A new device is using your account

eBay is forcing me to login over and over and spamming me with A new device is using your account emails which I'm sure it isn't the case.

I have a 2 day window for handling time in my business policies but seller hub says to ship in 2 wks

I've reported this now for 6 wks. . Items sold today ( 8 / 23) should be shipped by 8 /25 , but in the seller's hub says Sept 5. Also the delivery dates are also way off by adding the extra 2 wks. My business policies: chose Ground Advantage w/ 2 day...