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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Auctions can't be promoted?

I have a few auctions listed for comic books but they all say not eligible for promotion? I think they used to be? Is this a bug or is there a workaround?

Page Loads Slowly

When I am doing searches (from 'My eBay' page, not seller hub), the page loads ever so slowly. The bouncing ball at the top that indicates loading, continues bouncing for 25 seconds. I timed it. If I try to change the search or do anything on the pag...

"You can't relist this, because you've selected to automatically relist it." Error not fixed

Since the old thread was locked out and suggested starting a new thread, here you go.I am STILL getting this ridiculous error message when I attempt to relist an ad. Even though I DO have Auto relist turned OFF, the system insists that it is turned O...

Taking down a Weapons Part listing that was labeled CORRECTLY

I'm getting so sick of this, I had a listing listed for over a month and today I sold my last item of that lot. The listing was a Knights Armament Vero Beach FL 11 rib Rail slide that is a universal fit on most weapons. I realized that after the list...

Order Delivered notifications received when item is dropped off

I've recently started receiving confusing "Order Delivered" notifications for orders obviously not at that status. Both through e-mail and Android app. In actuality, they have just been "Dropped Off" by the sellers with the tracking freshly added. Lo...

Website Background Removal Tool : Latest changes are terrible

The background removal tool on the website has been changed as of today Thursday 8/24. Previously, if I was listing an item such as a hat, the background removal tool would leave shadows under the item which was fairly natural-looking result. As of t...

CAMBIO DE PAIS

QUIERO CAMBIAR DE PAIS O REGION DE ESTADOS UNIDOS A REPUBLICA DOMINICANA Y NO ME DEJA

Search Engine Issues

My sales are way down for August. In doing searches today, when I clicked on a sub-category (Books>Antiquarian), I got a page that said something like, "We are sorry that page does not exist." I got so frustrated when it happened repeatedly, if I was...

Best offer option not working

Is anyone else having problems making a best offer on an item? Every time I try to make an offer on an item an error pops up, I spoke to CS and they told me that they are aware of the problem but I see that some users are able to make offers so I was...

Resolved! defective item received

Hello,just bought an 8.1" tablet and it does not work,i did told the seller and I think he is Good enough to offer a solution,he asked me to send him a video of the problem and i did sent him a short video with the description that at 1.11min to 1.13...

Best Offer / Accept Offer not working

For the past week or so, I have tried to buy items using Best Offer. Every time I click on Best Offer, absolutely nothing happens. This has happened every day on every item I have tried to use Best Offer. (This is in the Toys & Hobbies section) Now, ...

necesito enviar una devolucion pero el cleinte no me mando la etiqueta de devolución

Puedo enviar un paquete de regreso sin una etiqueta autorizada por ebay

fraudulent listing practices

Why does eBay permit listings under the guise of "options" with a picture of one product with a low price but when you click on it, that is the way it presents itself but then you see options......and one option is the shown product and a much higher...

Shipped Orders Remaining On Awaiting Shipment Page After Shipping Label Created

After printing a shipping label through the eBay shipping flow, orders remain on the awaiting shipment page in Seller Hub as well as being displayed on the paid and shipped Seller Hub page. Cache and cookies cleared. Tried both Chrome and Firefox usi...

micro deposits

I got 2 micro deposits, 0.01 and 0.09 in my bank account. Ebay immediately took the 0.10 back and then removed a second 0.10 out of my account 2 days later. Why?