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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

poor service

can not find my new listing

"Awaiting Payment" page is not working

My awaiting payment page lists items that have been delivered, need shipped and awaiting payment. Is there a place to directly report technical problems to eBay?

cant find my listing. can't resolve the issue

Second day of posting, and cannot locate my listing!

Buyers items not showing in order/awaiting payment tabs there gone?

I sold a few items yesterday and received the notifications on both my app and desktop , I sent the invoices to the customers thanked them for the purchase and they dissapeared? I called ebay and they said I just have to wait to I get paid now, but I...

return shipping lable.

Been trying to print a return shipping lable for about an hour now, its small and sideways,pitful. Guess i should just hand print it.

Bulk edit not working

Bulk edit, specifically Item Description find/replace, has not been working for us for at least the last 48 hours. Our first step is always to check that all tech is updated, then clear cache, then try a different browser. We have done all, and still...

Improvement request blacklist seller

Hello Ebay. I have been a victim of scam on your platform before, and now I see SAME EXACT scam is happening on your platform AGAIN. I don't ask to stop it, albeit it would be nice if you could, but what I ask instead, I see same kind of scammer, sam...

Ebay homepage down error repeatedly over last week

I keep getting a "where's all the stuff our homepage is down but the rest of eBay is fine we'll have a backup in a moment" error message during the listing process this is been happening over the last week but I can't seem to find any information onl...

specificity of 'categories'

Since 1999, I've been an 'eBayer' as both buyer and seller. I understand the difficulty in organizing 'Search' categories but, sometimes, the content of a category is more than inexact, misleading and annoying. For example, I often search the categor...

Someone set-up a fictitious account with no purchase history in my name! This should be corrected im

This should be corrected immediately! Ebay will not allow me to correct this greavious fraudulent error, looks like someone is not allowing me to complaint about tracking orders on my account!

Revising listings to USPS Ground Advantage is causing indexing issues

I entered the horrible world of having to revise thousands of listings via the bulk editor to change them from first class package to USPS Ground Advantage yesterday. A very lengthy process made worse by the fact that I have over 200 listings (96% fr...

QUERY UNRESOLVED DESPITE TEXT CHAT AND PHONE CHAT REGARDING ALL ITEMS PAGE

My all items page has now had a technical fault for 2 weeks.As you know on this page you can click on see all items this part works.What is not working are the individual pages which show 48 images per page.Clicking on any other page number the image...