Report eBay Technical Issues

Forum Posts

Sorted by:

Impossible to contact eBay - Cross-Border Selling Performance site is down almost 2 weeks

... Is there any ways to contact eBay - not robot (automatic assistant)?? Question is about "Cross-Border Selling Performance" - message shows "Sorry! The seller performance data will not be available this week.". 2 weeks passed - and nothing, same m...

Screenshot 2024-02-16 at 19-41-31 CBT Seller Dashboard.png

Picture Drag and Drop broken

When creating a listing in browser if I select multiple pictures and drag-drop they will just sit there grayed out loading and never load. Single picture at a time worksThis was not an issue last weekTried different browsers networks and computers, i...

Cant pay on offers

Had a seller accept my offer to buy their item, however the app cycles back to the listing with no way of proceeding to payment

2 Step Verification Failing After Clearing Browser Cache.

I recently enabled 2 Step verification for my eBay account. I opted for a OTP code to be sent to my mobile phone instead of downloading the app. It worked the initial time I set it up. I Received a code and everything is good. However, I am very cons...

Server not valid

I ordered an item as a guest then I got to email said your item is being shipped. When I clicked on the item link it says server not valid. Then when I do the search for the package as a guest it brings me the link. It gives me the email. Then when I...

Why is eBay so hopelessly incompetent at keeping this website functioning properly?

I haven't written a single line of code since I graduated 5 years ago but I could do a better job of this after a fifth of whiskey and a bottle of painkillers. After this last site update Seller hub doesn't work at all on my end. Bulk shipping is gon...

all pics are in thumbnail

All of the pictures of items I'm selling are now showing in thumbnails and not actual photos. How can I correct this?

Saving a note

After saving an item in a "watchlist", sometimes I want to make a note to myself. Despite clicking the "Save" button, my note is deleted once I refresh the page or look at another item. The same happens when I try to save a note on an item in my "pur...

I need the 4 bolt diamentions of the exhaust manafold to match my turbo replacement

I am looking for a turbo replacement for my 98 Honda pralude, the exhaust manafold diamentions are as follows: in English 3 inches across x 1 5/8 down, in mm it would be 76.2 mm across x 41.3 mm down, I have been looking a long time for some one to h...

Sharing Listing to Facebook Error

As of this morning, I cannot share a listing on my Facebook business page using the Share link on the listing page. I can use the Store>Social tab to share a listing on my Facebook business page though. After clearing the cache and cookies and signin...

Is Ebay Social not working

I have tried to relink my Facebook account as it has lost connection but that did not work, even after clearing cookies and cache. I the tried to post from Social onto my Instagram and that was also not working

Relisting

Hello it’s not letting me Relist a item after order cancelled giving me an error what can I do

Offers Sent to Buyers can not be seen

Why is there no way to see what offers you have sent to Buyers who are Watching your listing. Why is it not just a "message" that can be viewed in your message que???

Unable to complete Request for Return form due to Seller No-Return banner

Beware eBay Buyers - I am unable to return a defective item purchased on eBay (eBay Guaranteed Money Back policy) due to the Seller No-Return policy (large banner on Return form - "This seller does not accept returns for this item"). The "Continue re...

Postage label issued by ebay incorrect

On getting a postage label for a customer in London it informed me that the Post code given via my customer to ebay may be wrong and i pressed for it to correct it and by doing so i found out that the original Post code that was given turned out to b...