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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

.jpeg not loading why?

Simple as that why am I getting an error message when I try to add photos to a message? Same as ever Iphone photo emailed to laptop and added, comes up server error. Its a pain.

HAVE NOT BEEN ABLE TO SORT LOW TO HIGH FOR MONTHS (majority of items disappear when using filter)

Occurs on both desktop and mobile. Some brands are fine. But for example every time I go to women's clothing for Vince or Massimo Dutti if I sort low to high the number of items will shrink from like 10,000 to 260

Asking to be permanently banned from eBay

I kept asking to be banned from eBay. Why is eBay doing nothing about this?

Resolved! Submit an Offer payment not using preferred PayPal method

The new feature on all Submit an Offer transactions requires a buyer to select their payment method when an offer is placed. I select PayPal, it goes through the standard login process and I select which PayPal method to use. There are two payment me...

Not able to access return shipping label

I have received approval to process a return but when I try to pull up the return label I get a message stating there are technical difficulties. This has been happening for four days. I try to pull up my order and it has disappeared.Any suggestions ...

Messages not showing up in Sent folder

I am having a conversation with a seller that I initiated via messages. I have replied to the most recent message twice, using Chrome for desktop in Windows. Both times, it said the message was sent successfully but they haven't appeared in the Sent ...

eBay App issue

I keep getting this screen on my saved searches, just started today. Everything is fine on the computer but app does this.

Error Message when Leaving Feedback for Buyer

I am not able to leave feedback for one of my buyers. We closed this auction using Best Offer, so I am not sure if there was an error on the transaction. Everything else with the auction was fine, but the feedback is erroring. Any help would be great...

eBay International Shipping

On July 20 I received an email about the new "eBay International Shipping". Key features given include: 'Shipping you can trust', 'Hassle-free returns and 'Tracking for every order.Since then, I've made 2 international purchases and both of them comp...

Seller Hub is broken today???

The seller hub is not working right today, if i click on listings i get a partially loaded page, i have tried multiple browsers and the page won't load right. Also if i click Sell at the top of the page it just crashes to a partially loaded page, if ...

Unable to pay for and print eBay Standard Envelope shipping labels

happening again!

Not all saved searches give daily email notifications

I've noticed not all of my saved searches seem to be giving daily email notifications. Yes I have verified that they are set to notify me. Some seem to have fizzled out over time, ones that are definitely still getting new listings. Any ideas?

noscript blocking stags.bluekai.com cross site scripting attempt

I keep getting this warning on eBay. I have no idea what the sleazy corporados running eBay are up to these days. Does eBay have any legit. reason to be interacting with this even sleazier advert monger? I strongly suspect not.

Listing Tool Not Working.

Since yesterday, I've been trying to list item from my draft and getting this message: Well, this is embarrassing.We're sorry, but the listing tool isn't working right this second.Please try again later.Go to Seller hub PageIs anyone else getting the...

Cannot review purchased items

have requested 3 times during chat conversations over the last 2 weeks for an ebay system technician to fix this problem. I cannot open the items I have purchased to view the pictures or details. When I attempt to open the item from the main "purchas...