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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Bring back the tracking number

Bring back the tracking numbers on our purchase history page... Stop fixing what's not broken !...Your "improvements" are not welcome nor need it !

Well that didn't go well

I got screwed over pretty good as a seller. I had 5 auctions up which all contained several unbuilt car model kits. A single buyer was high bidder for all 5. I invoiced him and he paid. There was no way that all 56 models would fit into a single box....

Photo edits while creating a listing are not saving

When I make a new listing, the photos I upload usually need to be edited for size etc. When I finish the edits, it appears that the photos are edited and when I submit the listing and it goes live only half or less of the edits actually stuck. I have...

Ebay Search -Toggle Options Return Error Message Page - Site/Category Wide Issue!

elizabeth@ebay I started a thread on the Selling board yesterday on this issue, you can read through that thread here: https://community.ebay.com/t5/Selling/Sales-Down-Recently-Maybe-Part-Reason/m-p/33917247#M2257276 The Issue: I sell in Music > Viny...

Artificial External Site Views ?

For well over a month I get a day here and there where my external site views blow up ..... and it happens fast. I just had 300 external site views in a little over a hour, My average full day would be between 25-45. The really odd thing is these vie...

Auctions can't be promoted?

I have a few auctions listed for comic books but they all say not eligible for promotion? I think they used to be? Is this a bug or is there a workaround?

Page Loads Slowly

When I am doing searches (from 'My eBay' page, not seller hub), the page loads ever so slowly. The bouncing ball at the top that indicates loading, continues bouncing for 25 seconds. I timed it. If I try to change the search or do anything on the pag...

"You can't relist this, because you've selected to automatically relist it." Error not fixed

Since the old thread was locked out and suggested starting a new thread, here you go.I am STILL getting this ridiculous error message when I attempt to relist an ad. Even though I DO have Auto relist turned OFF, the system insists that it is turned O...

Taking down a Weapons Part listing that was labeled CORRECTLY

I'm getting so sick of this, I had a listing listed for over a month and today I sold my last item of that lot. The listing was a Knights Armament Vero Beach FL 11 rib Rail slide that is a universal fit on most weapons. I realized that after the list...

Order Delivered notifications received when item is dropped off

I've recently started receiving confusing "Order Delivered" notifications for orders obviously not at that status. Both through e-mail and Android app. In actuality, they have just been "Dropped Off" by the sellers with the tracking freshly added. Lo...

Website Background Removal Tool : Latest changes are terrible

The background removal tool on the website has been changed as of today Thursday 8/24. Previously, if I was listing an item such as a hat, the background removal tool would leave shadows under the item which was fairly natural-looking result. As of t...

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Search Engine Issues

My sales are way down for August. In doing searches today, when I clicked on a sub-category (Books>Antiquarian), I got a page that said something like, "We are sorry that page does not exist." I got so frustrated when it happened repeatedly, if I was...

Best offer option not working

Is anyone else having problems making a best offer on an item? Every time I try to make an offer on an item an error pops up, I spoke to CS and they told me that they are aware of the problem but I see that some users are able to make offers so I was...

Resolved! defective item received

Hello,just bought an 8.1" tablet and it does not work,i did told the seller and I think he is Good enough to offer a solution,he asked me to send him a video of the problem and i did sent him a short video with the description that at 1.11min to 1.13...