Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

is anyone else having issues sending invoices to buyers today

keeps reading can't send now try again later ebay needs to maintain the site better should have so a foolish issue

Invoicing

I am unable to invoice. Keep getting error issue to try again. Also informed by a successful bidder that he tried to bid on several of my lots for 15 minutes this evening and could not place a bid resulting in the pins selling for a lower price.

Can't view attachments to eBay messages

eBay sent me a message that was supposed to have a chat transcript attached, but I can't find any way to view the attachment. Actually, I can't see any sign that there even is an attachment. I realized that this has always been the case with my eBay ...

Almost there message

Keep getting almost there message on Ebay App. Once I enter the info I get a error message . Its annoying

Unable to send any inoices..........Something went wrong. Please try again later. message

Unable to send out invoices for completed auctions. Invoice for single items or multiples not generating

Shipping and payment policies missing

All of our shipping and payment policy info is missing on the listing page. I've even tried adding a new policy and it won't let me do that either.

None of my 2000 Active Listings are showing up

This issue has been happening for nearly a month at this point but I am supposed to have over 2000 Active Listings. However none of them are showing up on my storefront.Additionally if you try to search for any of them in the general eBay search bar,...

Sorry! There has been an error retrieving your message from the server.

My eBay message service is not working. Unable to send messages. I get this error: Sorry! There has been an error retrieving your message from the server.

Message service

My eBay message service is not working today. Unable to send or receive messages to buyers. Any idea how to fix that?

Continually get server errors or the eBay oops screen

I had a difficult time opening an item sold from the seller's page. I kept getting the eBay oops screen. I was able to see the item sold finally going a different way, but now can't print the mailing label. I was able to print the packing slip. A lit...

cannot generate shipping labels 11-08-2023 7 pm est

cannot generate shipping labels

Immediate payment with best offer tech issue

As we all know some people are being forced to input their payment info before sending offers - great - I'm all for that. My issue - yesterday I received an offer from someone - and in the details it said the little blurb that you will get paid immed...

cant log in

have been using ebay for 22 some year and now cant log in

DEAR EBAY PLEASE FIX THE LOCATION OF PROMOTIONS! How are buyers supposed to know a Promo is offered?

I dont know how to tag anyone at EBay who would look into this, help from the community would be useful, but this is possibly the worst and most ineffective change to the listings view.. I am talking about promotions (NOT promoted listings) and I'm n...

Inconsistent eBay Search Results

When searching for "EX4400-24T", with the exact same filters and best match, I'm getting different result numbers. I tested this with cleared cache on Edge along with Chrome. I went a step further and did the same search on different computers, same ...