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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Messages hard to read because of CSS/HTML code

Why do quoted messages include CSS/HTML code? Why isn't the code rendered correctly instead of shown as plain text? It's so hard to find what I wrote buried in script code:

New message: Why don't you have a pic of the set assembled?

New message f

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SEARCH ENGINE ISSUES AGAIN!

I wondered why my sales have not picked up in September. Now I know. Usually when I search for an ad, I type in the year, so only ads from that year appear. NOT SO TODAY. Under Collectibles, I typed in Burberry Ad 1934 -- usually I get ads from 1934 ...

Store Search Not Working

I've noticed the last few days whenever I use my store search to look for items its not bringing up any results. I'm searching for item listing terms for items I know I have listed. Sometimes If I try the search term several times it will pull up, bu...

eBay Label Purchasing not working 09-07-2023

The button to click for purchasing a label stopped working about 5PM today. ??? Unable to buy a shipping label. Not a fund problem. Was working all day prior to 5PM today.

Problems with Seller Rating Calculations

Anyone else having problems with the way their Seller Rating has been calculated? We have been selling on Ebay for over 20 years. A number of years ago we changed some or policies so we could receive the benefits of being a Top Rated+ seller. We have...

Seller Standard page issues

Is anyone else noticing an issue with the seller standards dashboard page?https://sellerstandards.ebay.com/dashboard?region=US I sometimes get errors loading it and my transaction info hasn’t updated in days.

Recent purchase paid for but not listed on my purchase history

Today I purchased a 2006 Saturn Ion drivers door window regulator. The money was taken from my card, but doesn't show up on my recent purchases. Usually items show up immediately.

eBay did not list my item as SOLD, another buyer purchased OUT OF STOCK ITEM!!!!!

I sold an item on eBay and an hour later it sold again to another buyer. What's up with eBay not marking it as SOLD???? Now I don't have an item to send to the second buyer. My funds are on hold being a new seller. I cannot seem to refund the second ...

Pardon our interruption... As you were browsing eBay, something about your browser made us think you

I browse Ebay a lot and yesterday decided to start selling I searched the 80% off fees and it asked me to update details, so I clicked on that now I can't log into Ebay Uk, I seem to be able to log in to Ebay.com but I want to sell in £'s not $'s.Thi...

Is ebay live chat off line?

Hi I am trying to contact ebay live chat. However I keep getting a message saying the service is temporarily unavailable. Is anyone else getting this message.Thanks

Shipped items showing up under “buyer paid, ship now”

The top item is correctly due to ship, but the second item was shipped hours ago and still showing up in this section.

UPS and FED EX shipping problems

hello allI NEED HELP!!when i sell an item and it is time to ship the item out for some reason i can not ship thru fedex or ups. the option is in grey scale so i can not even select it, i can only select usps and that is not a goods option. i need hel...

Ebay International Shipping

Was enrolled in EBay’s International shipping program… since 24h it has disappeared from my listings…. If I search my items in the Ebay search bar, the I go in the listing to see where this item ships too the scroll down menu shows only the US !! not...

My store im out of stock, items not showing in search.

Anyone have issues with your store showing out of stock and items not showing in search?

Blurry photos

I know this seems like a dumb thing but within the past week or 2 my photos are blurry. I have to spend more time taking pictures and holding very steady and even then it seems like some are still blurry. For the longest while (months ?) I noticed wh...