Report eBay Technical Issues

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Current and resolved technical issues - updated as of 04/29/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Item Photos failing to upload due to automatic refresh?

I keep having this issue where I'm uploading multiple pictures, and none of them finish before the page refreshes and they ALL FAIL to upload. The only way around it that I've found is to upload one at a time, wait until it completes, then do the nex...

Exhausted

Hello I am merely just asking for a phone number to contact eBay in the selling Department and it is impossible and I am not a person that's so good with websites so I am asking for help which would be greatly appreciated

Sale show Delivered same day "Aug 25" no matter when the sale was, right after I add the tracking

Hello guys.For a few weeks I am encountering a huge issue on my ebay account!Each time I scan and add a tracking number at a sale, the system marks it down the same day as "Delivered on August 25th" and lately "Delivered on August 26th"!Same date on ...

Item for sale not found in search

It's been awhile since I last sold and item, but I have plenty of experience. I listed an item yesterday and I read that it can take up to 24 hours for it appear. That can't be correct? Sure enough, I checked this morning and could not find my item w...

Problem with search engine.

In the past eBay had the option in the left to choose the location.3-4 weeks now I can’t search properly.For example in German eBay I want to have also the results from Germany.I can’t.I have contact the eBay but without any answer yet…

Ebay shipping

So this past week I've had two mishaps with ebay standard shipping in the collectable card game category, after looking into it farther, I've noticed that I have quite a few things showing as not delivered going as far back as mid August. Now I have ...

rami_84

tengo problemas para pagar un articulo no me acepta la tarjeta de debito ,me tira leyenda que no hay fondos suficientes ,he limpiado cokies, reseteado las tarjetas , direccion de facturacion y aun asi no puedo pagar.me podrian aconsejar?

Upload

I need to upload my documents of my driver's license

Unable to update Type of Business Account

The system doesnt have the option to change the incorrect type of account listed on my (account). This is preventing me to confirm my bank details, which means, i cant post anything for sale. Any feedback ?

ebay catergories

i click ebay....then i can click purchases and recently viewed but no other catergories will respond...all i get when i try is a blank page also when i try to buy on ebay it willnot let me procede.

Not able to save the Template

Hi, I am new on Ebay. I am not able to save the template. When I input everything and hit on Save Template, than it continuously shows that template is saving but nothing happens. It just continuously saving. Please help me on this.

MC011 restriction and poor ebay customer service

My account got restricted MC011..ebay asked for documents and i send it all after that ebay asked for delivery confirmation and i waited till all items are delivered and now ebay is lying that my account is restricted because i am linked with a suspe...

Cant pay for my item on ebay using my PayPal account

Been with ebay over 15 years never had this issue I used to be a seller but then ebay wanted my bank info nope not doing that I've been scammed with certain items such as phone and china crap now I cant even pay for a $15.00 flashlight I'm set up thr...

Again experiencing a technical issue about not receiving notice of sold items

This happened last year, then seemed to be cleared up. Now it’s happening again. I’m not receiving emails that items have sold, and they don’t appear in my sold listings list, either . . . Until they’re one day past my last shipping date. THEN they a...