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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

cannot select communication preferences

The communication preferences is missing the option to turn off ALL email notifications coming to my computer? Since I ALREADY get all communications through eBay message how do I how to turn off ALL email notifications coming to my computer? I do no...

Unable to upload images

Hi all, I've been having this issue for a while now where when I create a listing and but when I have to upload a picture, it freezes. I'll click on the box where the picture goes, my folder will pop up and then I'm unable to do anything. I can't cli...

Technical issue

I consistently get sale throughout the day, everyday, but since about dinner time today I've not had any sales at all, and no views on any of my listings (which has never happened). Could this be a technical issue or could ebay be hiding my listings?

Different elcetronic

So i bought a item on my phone, phone went out no biggie, but i sign in on my pc and it doesn't show the order, instead it shows orders that was made on that device, so i dont know what to do if my order is still coming or not, please help

No notification about a best offer that already expired.

I just got a $10 low ball offer on a $33 item. When I responded with a counter offer, I saw there was a previous offer for $25 that had expired because I did not respond. But I never got this offer. Not in my email notification, and not in my Ebay. I...

Old/scam push notifications

I have recently, in the last day or so started getting push notifications on my phone that my package was delivered, the notifications come from ebay and from my yahoo. When I click them it either disappears and I can't find it in my yahoo after clic...

Photo wont upload

I have tried to upload a photo of a product I have that arrived damaged.It is JPG, I have taken several, none seem to upload.All are 3mb or less in size.The error message relates to the file format, which it is a jpg.I have taken several photos all f...

"ZIP Code" column on Sold Items pages pushing "Engage Buyer" column offscreen

The Sold Items pages have had a seemingly unnecessary column of "ZIP Code" added, which causes the Feedback indicators ("Engage buyer") to be pushed offscreen to the right. This revision fails to take into account that some columns may expand to fit ...

"No Services Available" when buying shipping labels

I'm getting this and other errors when purchasing shipping labels for 1 buyer that has multiple items. This may be due to the fact that the items originally had different classes of USPS shipping and/or some were free and some were charged to the cus...

Sorry, we are experiencing a technical problem. Please go back and try again

Sold item on ebay. Received message from ebay confirming , customers purchase. When I click on drop down or How would you like to respond I receive this notice from ebay "Sorry, we are experiencing a technical problem. Please go back and try again". ...

Not able to add a buyer I want to block. keeps saying error.

Buyer left a negative feedback and said it was stupid because I used too much tape on packaging and too hard to open. Buyer has left 47 negative feedback in last 6 month for bizarre reasons that have little or nothing to do with product. I have tried...

website keep reload

website keep reload to home page whatever if i go im my ebay or elsewhere

tech issue?

anyone getting "we've looked everywhere" on ebay pages? I've signed out and rebooted my computer and still get it when I refresh pages. Won't let me do any revisions on listings.

I need help to check out and pay for cart full of items

Help I have a cart full of items I click to pay but the site goes haywire it keeps trying to reload over and over then asks me if I’m a robot that keeps asking me I’ve identified so many bees flowers Bridges’s and Moyer bikes . Ive called and talked ...

Paying for a purchase

I was in the process of making a payment for a purchase. while I was checking out this pop up for a pair of Goff gloves came up instead of paying for shoes that I was buying I had payed for gloves instead..I never even looked for gloves this came out...