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Current known technical issues - updated as of 04/08/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Sold items

I have noticed in the past week when I research an item I want to sell and I select similar items sold a bunch of items that have nothing to do with the item I’m researching comes up. Like I’m trying to sell a camera and sold comes for clothing, vide...

USPS Labels Printing Issue

USPS label purchase and printing unavailable. This has been going on for a few days now. What causes this. I contacted Ebay and they said is was a USPS problem. I've never had the problem before. The work around, of course is more costly. You have to...

Trouble with shipping labels

I need to print two labels and the usps options say “Service may be experiencing issues” - I have not seen this before and dont know what it means

Unable to List Items

Unable to list items. Page comes out garble and oversized.

Unable to Bid on Items

I've been bidding on items for years without any problems. However, today I've been unable to bid on any item. I try to submit a bid and the system appears to be locked and won't allow me. I've shut down and reopened by browser, I've powered down and...

Start time missing

The option to schedule start time is missing. I have tried different browsers. Can't see it all on an individual listing. When is bulk is says no selected listing is eligible for this action

Sell similar button is still missing after days- what is going on?

Just trying to get some info from ebay - what is going on? was this an oversight or mistake ora test or by intention? It has severely limited all of our abilities to list- the sell similar or sell like item buttons under the photos of all the listing...

Bulk shipping continues to leave shipped items on page.

For 2 weeks now the last shipped items continus to show up in bulk shipping. I've caught it everytime but this needs to be fixed.. The items show up as shipped when looking at paid and shipped. This does cross 24 hour periods.

Resolved! Severe checkout page bug with message box

When checking out to pay there is a box to write a message. This is a crucial function used between buyers and sellers for personalized products such as engravings. When I write a message that includes the plus symbol "+" and save the message, it DOE...

Immediate Pay Required not working.

Did eBay recently change something with their payment processing / checkout workflow? Every single item I sell is buy it now, immediate payment required. Just this week I have had THREE separate items purchased and plopped into my “waiting for paymen...

An item I purchased, paid for, and already received in the mail is still in my shopping cart

Hi, I won an auction for a collectible item on Oct. 22nd. I paid for the item and I have already received the item in the mail but the item is still showing in my shopping cart and I cannot remove it. This is occurring on multiple platforms (Chrome o...

How can I disable 2 factor authentication?

How can I disable 2 factor authentication? At this link it says 2fa is required. I don't want it because using the website prompts for 2fa confirmations VERY FREQUENTLY.https://accounts.ebay.com/acctxs/mfa-hub/enrolled Why is my account special where...

Unable to print label

As of Thursday evening I am getting the following message when trying to print postage labels, "It was not possible to generate the label. Something is wrong. Please try again later."

Purchase History is not keeping hidden pruchases hidden.

Recently they have changed the purchase history and now I see all of my purchases. I have a purchase history that goes back 20 years. I don't want to see old purchases. I like to hide purchases after I receive the item and leave feedback. The transac...