Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

When scheduling a future listing date it jumps back to current date and charges fee.

Hello EBAY TECH PEOPLE----I try to schedule my unsold items for the next month. I usually do it a few weeks ahead of time because I read through each listing and make changes if necessary. When I click to the next month to schedule, sometimes it jump...

Accidentally deleted a list set.

I accidentally deleted an entire list set. Is there anyway to retrieve it?

eBay showing false information in my account activity

Over the past two days my eBay account shows that I am NOT bidding on any items, yet I ended up winning an auction. I have now cancelled that item. The same problem is showing in an auction which I placed a bid a few days ago....now it shows I am not...

Sold Item Not showing as sold

I Accepted an offer on one of my listings and it still shows as active. Is this an on going problem?Item is still showing as active. What do I do?

Item Page Watch Button Dropdown for Custom Lists for newer accounts.

Continuation of this thread, which has the relevant images: https://community.ebay.com/t5/Report-eBay-Technical-Issues/Item-Page-Watch-Button-Dropdown-for-Custom-Lists/td-p/31583913 Exactly this issue still remains with an account opened in he last t...

When I check what items are selling for on ebay & I do a search for sold it says Zero items match

Agent feed back

Hi all , we accidentally gave an agent a 1 star feed back it should have been 5 star , is there any way to fix it so the agent doesn't get in trouble?

Error 429

hi i have connected my two emails and now ive error 429 on my eBay

Drafts not sorting correctly.

Is anyone having an issue where their drafts are not sorting correctly? I usually sort my drafts by "creation date". When i do this i am able to sift through them in pages of 25. But as of yesterday morning now when i sort by creation date and change...

Uploading Photos to listings

My photos won’t upload to any of my listings whether they are drafts or current active listings. All my photos meet the basic requirements and I have tried on both the app as well as a browser. Is anyone else having problems uploading photos to their...

Facing Technical Issue during customer service in eBay

While doing chat for customer service getting this on screen. "Sorry, we're having technical difficulties. If you try again, I should be able to help you, or you can search ." How to resolve this.

Odd responses to item searches

Hi everyone. I have been a eBay seller and buyer for over 5 years. I use other buyer listing to help with pricing of my items. I also use eBay to purchase items for my physical store. I have noticed lately, maybe 10 -12 days that when I enter a part ...

Reply with Offer issue on eBay Messages

A buyer messaged me about wanting to purchase a quantity of 20 of an item I am selling. I used the "Reply with Offer" feature to send them a lower price as a way to discount the combined shipping rate. I put the new price in the Price box and I put 2...

when I go to selling on my page, it shows the number of items selling, the number of items sold

The number of items sold are not showing up on my page. It says number of items sold on one line and the next line it shows a -- It doesn't tell me how much I've sold. Why is that?

off ALL email notifications coming to my computer

Since I ALREADY get all communications through eBay message how do I how to turn off ALL email notifications coming to my computer? I do not need to see the same message that I purchased and paid for and item in two different places as that makes no ...