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Current known technical issues - updated as of 3/27/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

search

when I search for an item, price, description, lowest price, etc, I get results that are random in price, example womens tops and prices start at 5.99 then go up and down. I have cleared my browser cache/history, logged out/in, switched browsers, and...

notification of a sell

I am not always receiving notification when an item sells and I check daily, then some will come up stating it is late??

Can't Message a Seller

mgdrums Enthusiast(156 feedbacks ) View listings ‎05-28-2022 09:53 PM Anyone else having issues sending a message? I'm trying to send a message to a seller I bought from and after I click "send message" a page with a red bar keeps appearing and says ...

3rd scam tonight.....

i363470801899 the item number - not selling just directing you to them so they can help you sell/buy stuff

No services available for shipping

When I tried to print my labels, there are no services available. Is anyone else having this problem

Purchase Postage lbl Error "It was not possible to generate the label. Something is wrong."

Unable to purchase postage label, Get error: It was not possible to generate the label. Something is wrong. Please try again later. Dev tools shows form id error on paypal payment option. Cleared cache, but still an issue. Using chrome.

Bidder blocked by "Country to Which I do Not Ship" when in fact I do

I am really mystified by something I discovered myself last night. I glanced at my Buyer Requirements Activity Log while looking up something else, and was surprised to find a blocked bid entry for my listing 334981686457 which ended last night. Seve...

Continuous sign-in loop with 2FA activated on iPhone, trying to activate offer from ‘Home’ page.

When trying to activate the ‘80% off Variable Selling Fees’ offer from the iPhone app home page with 2FA activated I’m stuck in a continuous loop of needing to sign in and authenticate. Even with ‘Stay signed in’ button ticked it doesn’t seem to reco...

Can't report items that violate ebay's policy

For almost 2 months I have this issue / glitch.Tried to delete history, cache and cookies.Called twice to CS and sent screenshots of the issue I'm having.The glitch is when I click on "Report item", in the window that opens up I can't choose a reason...

listing issue

I figured there were issues with only two sales yesterday and two today with over 7,000 items...nevertheless I put my head down and tried to keep on listing but of course this is what i got ...

Screenshot 2023-10-06 at 10.33.08 PM.png

Share button disappeared on app

I use the share button almost daily to share items between me and my wife. I was trying to tell her about an item, and she said share it, and the button is gone from all listings??

Photos do not appear when shopping

I shop Ebay, but for at least a year now, when I shop no photos are available. I have to hunt by pulling up description. Takes the fun out of shopping and I am buying much less. I use Chrome, and have cleared my cache etc. but still no photos. Any ad...

Ebay defaulting to desktop on my mobile plus...

I am using my android mobile phone and chrome browser to access ebay. For a week now, ebay keeps defaulting to desktop view and text is overlapping on most pages! Very hard to navigate the site. Am I the only one?

Exclude shipping locations... nothing there?

I am working on the shipping polices.. and would like to create a better "Exclude shipping locations". The issue? See first picture. When I go in there, there are no countries / locations listed. Search of youtube says the page should look like the s...