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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay switzerland in French

Ebay . ch is in German. How do I switch to French?French is a national language in Switzerland in case you didn't know.

eBay Newsletter not working

Has anyone else had problems sending out a store newsletter? I have tried for two days and keep getting the error "Error - Oops!! It’s not you, it’s us. Please try again."Any suggestions?Thanks

Edit Store Frozen

I want to add categories to my EBay store, after having the store for several years. I tried to add categories and got frozen on "publish". I called and chatted. Was advised to do several things, including switching from Safari to Chrome and going ba...

Resolved! auction ended early

I scheduled my auction to end at 5:30 but it ended an hour early at 4:30. Tried and tried but cannot find any way to contact ebay regarding this issue.

website

I am unable to place any items on my watch page

Sellers other items only showing 54 items of 1045 items listed

I have raised this on chat with an agent who has confirmed that what I am seeing is correct. They have said someone is looking into it but I am still waiting for an answer. I am in the UK when I do a search on ebay.co.uk and find an item of mine and ...

eBay under charged for shipping multiple items in one package

We had 10 cases listed. A buyer bought 6 of them. Shipping (Buyer requested USPS Priority Mail) for 1 of them was between $10.45 and $22.45. eBay charged the buyer $21.80 to ship all 6 of them. Actual shipping is over $70. The buyer has already paid....

eBay cancelled my Allstate warranty by mistake

I purchased my refurbished vacuum cleaner with a 2 year Allstate warranty in 2021. In 2022 eBay cancelled my warranty by mistake. No one from either eBay or Allstate stepped in to help. They have been pointing fingers at one another, what should I do...

No matter what we do our account stays restricted with no explanation what to do

We just paid 20$ to get acvount that allows 50k a month in sales and we just are getting ran around

eBay Search Results Flooded and Unrelated

Just a few weeks ago my eBay searches gave me specific search results that only included my search words. Now, I am flooded with results that don’t apply to my search. This is true on the app and on the desktop web version. Did eBay do this on purpos...

Payment information before you bid

eBay now requires to provide payment information before you bid or make an offer. Is this how you kill cashback programs (if there are any left)?This is not how auctions work.

Volume Pricing

What changed with volume pricing? Isn't working correctly anymore. Still shows correct on all my old listings but anytime I relist or create new listings now it doesn't show up correctly. I have a store, all my old listings show fine, but all my new ...

Any issues with total requests not being received & invoices failing to send thru ebay messaging

Total requests from buyers are not being received and invoices not working thru messaging system, only email

Really slow loading pages.

For a few days, I have experienced really slow-loading pages especially when I go to my store and I have to refresh the page a few times to get to my listing or my orders and so on. That is not because of my internet connection because other websites...

Request Total button says it was sent to seller but was not

The "Request total" messaging seems to be broken. A seller I buy from every month and routinely send requests for combined shipping invoices are not being sent. Normally I get a message in myebay and an email, and the invoice the following day after ...