Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

How to delete "other" user ID

Few years ago I saw a different user name on my account that I did not initiate. Don't know who or why it was started, only that I didn't. It shows a different feedback # than the original ID and list another email address that does belong to me. In ...

Feedback not showing in order on the ebay app

All the feedbacks are not showing in order they are generated from months back in no apparent order on the ebay app! Its been like this for about a week or so now!

I cant connect to packlink it keeps coming back with order an't be found

Event Notification Delivery Method Problem

Hi,I'm trying to save my marketplace account deletion notification endpoint settings. But always getting the error below:Marketplace account deletion notification endpoint settings save unsuccessful. Try again later My endpoint returns hashed challen...

I Ended 5 listings but they’re not showing ended

I Ended 5 listings through my APP, but they’re not showing ended, they still show in active but aren’t actually active -( I do not have multiple chosen in selling preferences page) when I try to end them again, it says they’re already ended …. Ok, so...

Resolved! with no payouts

Hi there, more than a month now with no payouts. Every time I request payout I receive a message: “Unfortunately, we ran into a problem sending the payout you requested” “We couldn`t complete your previous payout and credited the amount back to your ...

Technical Issues Using Chrome

As of this afternoon, I am having a technical issue when creating listings. I am unable to type into the fields for both price, and package size. Instead I get a pull-down menu of prices and package sizes I've used in the past, and can't manually typ...

I bought some Real Estate but the seller never transferrd.

I bought some Real Estate but the seller never transferred. Then the seller sold it again. Though I was all paid.

not able to purchase labels

As a seller, when i am attempting to purchases a label, it continuously gives me a error stating "it is not possible to generate the label. please try again later." I have attempted to use multiple browsers, incognito mode, etc. No changes, I have in...

On purchases page (for buyers) notes are not saved if you add them too soon

On the purchaser's page that shows all the items you have purchased, you have the option on each item to add a note to yourself about the purchase. We use this to add purchase order numbers so we know how to route the item when it arrives to us. If y...

Feedback malfunctioning

My feedback is out of wack also,out of order and none shown left for others! Please correct for the fees we pay!

Buyers cant pay, everyone in search is from united kingdom

Buyers messaging me last night that they can't pay, everything I searched last night had from united Kingdom shipping. What is happening? Its like they are self destructing.

Access Denied message eBay lockout

For the last few weeks, I have been getting the error message "Access Denied" saying it's a server problem (I use Xfinity - they are of no help) and am locked out of doing anything on the site. I got in this morning because I used a link from an emai...

Resolved! POP UP SURVEY

I wuz looking at items purchased and a SURVEY pops up on EBAYS desktop website.Asking a few ?s and then $7 for a $1K phone Ain't no way in Hades someone giving me a phone for $7How EBAY ALLOWING THIS **bleep**????????? Has EBAY BEEN HACKED???????????...

Resolved! why are previously hidden purchases suddenly showing and there is no "hide" in the dropdown menu

This just happened, although there's a thread in "ask a mentor" from 9/23 mentioning the exact same thing. All of my purchases from the past year are suddenly visible again, even all the ones I hid after leaving feedback. There is no longer any "Hide...