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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay International Shipping (eIS) not working on reguklar auctions

This may be similar/related to ALERT14515 "eIS enabled on listing, but not showing on eligible item (March 12, 2023)" Ebay eIS is enabled on my account, but all auction listings are showing only shipping to United States. This prevents international ...

Resolved! PayPal seems to have vanished again

This morning I seem to be unable to make a purchase using PayPal. The account is missing on both the payment methods list and on the Linked PayPal Account page, and every Checkout page requires me to enter a credit card. I can't add PayPal via the pa...

Advertising is underperforming

Ads are underperfoming despite hiking the rate compared to previous time. Sales dropped by 80%. Low impression and views. I created new campaigns and refreshed listings and no improvements happened

Excessive captchas

Recently on my windows 11 pc, that is VERY NEW. I am getting a REDICULOUS amount of CAPTCHA garbage. Im trying to delete items from my cart, and I can delete 2 or 3 items before i have to redo the stupid captcha garbage. It appears it's not doing thi...

Can’t accept a counter offer.

I sent an offer for a purse that I’m selling and received a counter offer which eBay is not allowing me to accept. Have tried everything.

Problem listing with variations

Major issue: Opened draft and was unable to revise the listing. All items are in the bulk list, but none appear when I click on "edit". When attempting to list the item I receive error "It looks like there's a problem with this listing. Card Number i...

Account Restriction

My account was restricted but I got it lifted, and eBay has even sent me an email confirmation saying that I can now post and sell, but when I try to post it still says my account is limited.

Item descriptions not showing up in app for many people's items

There's no description available whatsoever for items even though they're available on the website.The description part just doesn't appear anywhere to click on to read the description.Only one item I've viewed so far out of 25 or so from all differe...

Cannot select store categories for markdown sale

I am trying to create a markdown sale by choosing store categories. When I choose "Create rules using categories" and then Store Categories and try to click on the individual store category checkbox nothing happens. If I select Ebay categories instea...

shipment confirm says late, but ebay would not let me enter tracking # until now

att ebay , please look at order Sony a-4900-073-a head drum assembly for sony DSR-200 new in box Item ID: 175791143907 i just entered the tracking # in today becuase i saw a warning that it was not shipped. at the time of the order, i shipped the nex...

EBAY SUCKS!!!! EVERYTIME SOMTHING GOES WRONG EBAY DOESN'T WANT TO KNOW And I can't get in Touch!!!

I go to my Summary page and there should be nothing, at this time listed there, BUT, BUT!!!!, Everything that I bought from 1999 to 1997 is no longer HIDDEN. This has happened before and I had to go through all the stuff and hide it again. **bleep** ...

Inscrire mon adresse

Lorsque j'inscris mon adresse, chaque fois, je spécifie Canada pour mon pays et au final chaque fois, on me donne comme résultat que mon adresse est en Californie. Que faire ?

Resolved! Trying to find my old ebay account

I hope I'm posting this in the right place. How long does eBay keep accounts open if I haven't been on the platform for a while? The last time I sold anything was in 2009. I found my old eBay invoices that have my username on them but when I try to l...

Mailed today. Delivered today. NOT

eBay is showing all the packages that I mailed out today via the PO as being delivered today. I have already had a couple of messages about this including one who wants to do a return and already left me negative feedback. eBay needs to fix this glit...

Feedback not the same on app and desktop

I have been in touch with eBay 3 times regarding this issue and it’s been over a month now and I have heard nothing back regarding the issue? My positive feedback is 446 in the desktop and only 351 on the app? It dropped on the app for some reason ab...