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Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Grey Canada goose medium

fdrumm_gqd3797ma@members.ebay.co.uk

Two-Column View Item Page Test - Variation Photo Issue

The two-column view item page test has an issue with displaying the correct photo when using the drop-down list to make a selection. The first 24 selections, or so, in the drop-down list show the correct photos. Once I get to about the 25th selection...

Account Restriction Issue

I am providing this information to go on record detailing the gross neglect by eBay regarding my account, which I have had for over 20 years, thousands of transactions with 100% feedback.Three months ago, July 2023, my account was restricted by eBay....

Problema con pago con tarjeta de credito

El día 17/10/2023 quise efectuar un pago para comprar un producto, pero al momento de efectuar el pago me dio un error al pagar con tarjeta de crédito, sin embargo el banco me envió notificación del cargo a mi cuenta de tarjeta de crédito, pero al ve...

Some of my listings not appearing in search

Some of my listings do not appear when searched. TWO EXAMPLES: I have 9 candlestick telephones listed. Go to the main page and type in 'CANDLESTICK TELEPHONE' sort lowest to high and buy it now... all my phones are buy it now $99.99 plus $19.99 shipp...

processing purchases waiting for feedback etc.

Recently my purchase history under my watched items has gone nuts. When logging in and going to summary by default it always goes to purchase history, I'd rather it default to waiting for feedback. In waiting for feedback it shows returns/refunds fro...

Sell One Like This not working on Mobile

Screen displays "We're sorry. There was an error." when trying to sell a similar item to the one listed.

App won’t let me log in

Hello for some reason today after I’d listed a car on online browser not the app I can no longer log in on the app? Keeps saying something went wrong and takes me back to the login page? I didn’t even sign out of it to have to log back in but since I...

Item missing from order history

I made a purchase on 10/11. It was received 10/14. I got an ebay email that same day with order information confirming delivery. The item was incorrect and when I went to order history to initiate the return the item is not listed. I have one ebay ac...

EBay site not secure message

I cannot log on to eBay from any browser on my PC because evidently EBay is not secure

Resolved! Unable to select shipping service on my listing

I can't select parcel shipping on my listing. It looks as though it has successfully selected, but when I press "List" button, the page gives me this error message:I reproduced on both desktop and Android app. I have attempted different shipment serv...

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How to reach Tech Support, while phone calling isn't possible?

Hello everyone, Suppose, this message can reach to Ebay support staff, - I can't get way to contact them. Meanwhile, I've got a message that my account is blocked. Well, some actions may look strange for automated system -1. I bought an items for cou...