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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Issue with eBay Location Notification

Recently, when logging in to my shop from my new computer, I received an email from eBay indicating that the location was identified as the United States. I am puzzled by this, as I am based in the United Kingdom and have not accessed my account from...

Saved searches not returning accurate search results

TODAY I HAD TO GO INTO MY SAVED SEARCHES AND UNSUBSCRIBE FROM EMAIL ALERTS.I have many saved and VERY specific searches in my Saved Searches section on my account so I get an email if item I am interested in gets listed. The last two days I have been...

Account currency showing as EU not USD

My account is from United States where Im from however the currency symbol is that of EU and not the USD it should be I've tried numerous things to get it to change to no avail in open to thoughts and suggestions any and all are appreciated thank you

Search is wrecked!!!!

How can a casual buyer find a specific item, if I can't??? I mean sure I can find it by using all the (tricks) but nobody else is going to do that.

This change is not permitted at this time.{e198568-1183635x}

My account was hacked. An agent from eBay reset my password and email but I can't change my name and address...

shipping item to Norway

I have an Bayer looking to purchase my 2010 Camaro and needs it to be ship to Norway he click the buy now and a pop up said unfortunately this item cannot be shipped to Norway Need help in this matter?Daniel

Can't choose domestic shipping method on listing page.

I've been working on listings for auctions. I get to add preferred shipping method and page just keeps running. Can't add service or cost. I've saved as drafts but still can't add method or cost. I spoke to eBay yesterday. They had me clear history. ...

Search results is showing hundreds of items that have words that are not in my search.

Last month I listed a rare shade of a makeup product. When I entered the title, 5 listings came up. Today I entered the exact same keywords so I could price check item again and 1,200 plus items came up. It showed every shade, style, brand, etc of th...

EBAY SEARCH ISNT WORKING...11/16/23

So that means people cant find your items to buy...SMH

Saved searched emails went crazy last few days

Seems eBay changed the saved search email settings. This week I started to get emails everyday and the items are only loose matches. Anyone else see this ?

Stop Asking Me IIf I am Human All Day!

Anyone getting this still? I am getting tired of playing eBay's puzzle games all day and getting logged out and having to log in constantly all day because these stupid POS keep logging me out and making me play puzzles all day. This is costing me ti...

Delivery says varies, when there is only 1 calculated shipping method

Did anyone know why ebay is now start showing on the shipping charge field = "Delivery:Varies" instead of the actual shipping charge? The only listings that show the shipping charge are books, which are sent via Media Mail.

Ebay Return Policies Duplication & Refusal to Reassign Listings

I have noticed that many duplicate return policies are being created without my consent on the Ebay platform. They all follow a similar pattern, with a string of letters and numbers at the end. Example: "30 days money back 3fad18dabc12000" This is de...

I am in Georgia and coin sales are tax exempt

Georgia exempts collector coins from sales tax but eBay shows a sales tax on the checkout page. I have run into this before and caslled them and they corrected it. There does not appear to be any chat or phone help available on this problem. Wil not ...

eBay Account doesn't accept 227 area code mobile numbers

Hi, I have a mobile number with the new Maryland 227 area code. The eBay My Account UI says "Please enter a valid phone number." when you try and enter a 227 area code mobile number. Hope you can update your US phone number validation logic!