Report eBay Technical Issues
If you experience a technical issue on eBay, we want to know. Share your experience here.
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Buyer not allowed to pay.

Had a buyer from Spain that was not allowed to pay by eBay because I didn’t ship there. Verified mine and their account, both open for GPS not blocked. eBay instructed cancel and relist with hope that the buyer would buy again. Did this still didn’t ...

User avatar by Adventurer
  • 62 Views
  • 1 replies
  • 0 helpful

Saved searches producing are useless now.

My saved searches prompt me to view them with the blue dot.When I do they are not the showing search results I requested.if I search for for a local item, say 10 miles maximum from where I live, eBay will ‘blue dot’ this and show me items that match ...

User avatar by Explorer
  • 37 Views
  • 0 replies
  • 1 helpful

Item Description Custom Template

I am having issues with creating a new Custom Template in the Item Description area. I am able to "Create" a new custom template but when I try to insert it in the listing nothing populates. Then when I try to insert a second time, the newly created ...

CANCELATION OF PURCHASED ITEM

I purchased an item less than 24 hours ago. I have decided to cancel the purchase but your system will not let me and it will not give me the information necessary to process a cancellation. Every time I try to make any contact, your system keeps sen...

User avatar by Enthusiast
  • 50 Views
  • 1 replies
  • 0 helpful

eBay Standard Envelope

The option is grayed out when I go to print the label for postcards. It is in the correct postcard category and the weight is less than 3 ounces. Anyone else experiencing this? thanks.

User avatar by Adventurer
  • 50 Views
  • 0 replies
  • 0 helpful

Bugs with making an offer

Seller was asking for $75, I offered $64. Seller accepted.Bug 1: Email sent to me titled "Your reminder to pay AU $75.00"Bug 2: When I go to actually pay, it does not give me the option to pay, only to "Request Total".Bug 3: After I "Request Total", ...

User avatar by Explorer
  • 49 Views
  • 1 replies
  • 0 helpful

Programming Issues

This platform has a programming issue, listings in auction automatically relist for a certain amount of times before asking the user to manually relist. eBay’s system is randomly creating duplicates of my listings and telling me I need to relist them...

User avatar by Adventurer
  • 96 Views
  • 3 replies
  • 0 helpful
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