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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

error - The seller only allows buyers to purchase 5 items every 10 days.

I made 5 offers on an item and all of the offers were automatically rejected. If I try to use Buy It Now I get the error in my subject heading. I contacted the seller and he said that option for limiting buyers was not selected in his settings but he...

tabs at top of Active page are not functional this morning

Several functions are frozen on my Active page this morning: When I click on any of the tabs at the top of the page, nothing happens. Also unable to forward to the next page at the bottom. I have refreshed and even shut down and restarted the compute...

Display bugs since 18 march 2024 , eBay app on smartphone Android

many display bugs on the app since today, I have a Google pixel 4a. For instance the lower menu (Welcome, My eBay, Search, Réception, Sell...) hide sort or filter choices, it's impossible to select a hidden choice of course! Other issue: when I look...

"Search" opens new tab

When browsing items I've searched for and clicking on an item, a new tab opens so of course I can't just go "back" to search results. I have to close that tab. Anyone else experiencing this?

Supplier and Item Description CHANGED after purchase...

Supplier and Item Description CHANGED after purchase...Twice this week! Separate purchases. Apparently not fraudulent but eBay software error..

Summary overview page

My page seems to be messed up today. Tips and resources boxes on top and then listings with words on top of each other, etc.would like the page back to normal.

eBay SEARCHES FAILING Bigtime

1) example - Search for GIA Certified Alexandrite, and it ONLY SHOWS 5 itemstry adding natural - now only 3 There are MANY - Site is KILLING Quality sellers , only producing low end limited

Promoted Listings Standard Does not work properly.

Promoted Listing Standard is not functioning properly.I have contacted them numerous times and there is no sign of any improvement.I suspect dropshipping, but my account has not been dropshipped for a long time.However, I should have been given the t...

Messaging

Messaging with buyers is giving an error saying not delivered… then it shows the message was sent to a different buyer! What is going on?!

Filters for Saved Sellers is blank and not functioning, all browsers, all phones.

Please fix.

LISTING HASSLES with Jumping Screen positioning

every single specific in item creation flies off the page, i have to scroll back to the pull down position, and select - then page resets and i have to scroll down to nest selection to be jumping around again for entry as the page goes where it wants...

Messages not loading on ebay app.

So the messages tab keeps giving me an error when i try to load it on the iphone app. Im on the most recent ios and the app is fully updated, but im stull having this issue where i cant open messages unless i go into my email and press reply to mess...

Multiple messages

I keep sending multiple messages to interested customers or it keeps sending it the wrong person so say if I say yes it’s available it sends 7 times and maybe to the wrong person. What is happening.

Resolved! Filter and sort

Filter and sort buttons not working when I search a sellers site. Blue circle appears. I have cleared cookies and cache in Chrome as well as ebay cache.In addition unistalled ebay app and reinstalled. March 18 8:31 pm est

New Feedback Screen Not Working

Since you changed the feedback screen I am no longer able to leave feedback for sellers. The feedback button is always grayed out. It's aggravating and I hate the new feedback. Never had a problem with it until you changed it. Also, why is so difficu...