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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

My listing was not categorized properly. It is listed as dealer not private seller.

My car shows as sold by Dealer and I am a private seller. How do I correct this? There is no edit correction button.

restricted account

Send an offer not clickable

After the newest update, When eBay show me I can send an offer to a buyer it won't let me click on it. It is 'washed out'. The only way I found I can over come it is by clicking on 'filter' then clicking on 'send an offer' then clicking 'show'. O...

Resolved! PERSONAL account technically BELOW the standard that sellers are reasonably entitled to expect today

I have PERSONAL account goldenlinnet (936)on which I list surplus UK postcards from my collection.It is a good, functioning systemso I know how an eBay personal account SHOULD function in 2024..I also have PERSONAL account wilmilv_0 (311)on which I w...

New tabs while browising

Why does eBay open multiple tabs on a PC?

USPS shipping pulling up as DHL eccommerce

To whom I may concern,A couple of my eBay purchases have USPS tracking numbers but they are pulling up as not shipped at all when according to the seller they have been shipped already. This is two different sellers This is happening on and when I pu...

Listing Tool Down - Both iPhone app and website.

Listing tool comes up withWell, this is embarrassing.We're sorry, but the listing tool isn't working right this second.Please try again later Been this way all day

Listing Quality Report Not on Performance Tab of Seller Hub

I'm no longer seeing a link to the Listing Quality Report on my Seller Hub's Performance tab. Did it get relocated?Thank you!

Listings do NOT List

I am attempting to list a set of books. I am asking $14.99 for the books. When I click 'List it', it tells me: 'Looks like something is missing or invalid. Please fix any issues and try again. Buy It Now price' that I need to input a Buy it now price...

Recurrent "We've Looked Everywhere"

For the last month I've had this randomly pop up in the middle of a wide range of tasks and despite the message that "the rest of Ebay is working", it isn't. I'm on Safari and up to date. it eventually rights itself after anything from 5mins to a cou...

Attempting to list item since yesterday, when attempt to preview, save as draft etc...unable to list

Been attempting to list an item since yesterday, when I attempt to preview listing or save as draft, Ebay just gets "stuck". A draft will be created, but it will be missing photographs. When add the missing photographs & attempt to preview or save as...

Buyer can't see listing, when returning to a listing they had previously purchased from. eBay app

I had buyers when returning to a listing they previously purchased from can only see the screen above. They are using the eBay app. There is no way for them to see the listing, drop down menus, etc. It seems to affect buyers who made a purchase on a ...

Buyer submitted an offer that was auto-accepted when I had not selected that as an option

Anyone had this experience? I have a number of items listed for sale and will occasionally select the option to allow offers. However, I have never selected the "auto-accept" option. I generally want to have the option to review the offer before acce...

Cannot list items on eBay app

Trying to list sport cards and after it asks the card condition, it hangs up and keeps spinning. I have tried reinstalling app, restarting phone, nothing helps. Been like this for about 2 weeks. Please help! Need to list items. Thank you.

Ebay app tracking numbers can't be copied

I've recently bought several items and am trying to look at the tracking info for them.The tracking numbers are showing on the app but they can't be highlighted and copied to be pasted into the relevant tracking websites.They are underlined like they...