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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay account I can't find

I somehow got into ebay and placed an order but I don't know what account I went into when I ordered the item. I have the order number etc. but I don't know how to find my account account to login.

i cannot log in to my account from my computer

I cannot log in to my account from my computer

Bogus Store copy on international eBay domains

https://www.ebay.com.au/str/ambleoutdoors https://www.ebay.com/str/ambleoutdoors Duplicate and bogus store(s) format without listings (example bogus store URL above, on eBay Australia), of our otherwise active US-based eBay store, error URL also show...

Click on offers and it takes me back to selling. Unable to send offers.

Why is it when I go to send offers it is taking me to seller page. Unable to send offers.

Item description from the seller is blank

I just noticed that the “Item description from the seller” is blank on most of the listings that I’ve looked at tonight, including my own. I’ve never seen this before. I’m using Safari on an iPad Pro like I have been using for years. What could be ca...

DESCRIPTIONS NOT VISIBLE

Can anyone tell me why the descriptions on my adverts and those of other sellers are not visible please?Currently it's just a blank page where the description should be.If l try to revise my listing, the text is visible, so it's there but doesn't sho...

ebay Error Page problem

Hallo, guten Tag. Wenn ich Produkte zu meinen Entwürfen in meinem eBay-Konto hochlade, wird eine eBay-Fehlerseite angezeigt. Das Problem trat auf, nachdem ich 90 Produktanzeigen geöffnet hatte. Über eine Auskunft würde ich mich sehr freuen.

Intermittent photo loading error?

Does Ebay burp in photo loading sometimes? I had this problem for a day, a week ago, and it's happening again now. It fixed itself last time, but now it's been a few hours. I've tried multiple photos, direct from phone and saved to the laptop and the...

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Unable to make offers in app

Use app for more than 5 years. Yesterday everything worked as usual. Today I can't send offers to interested buyers liked my ads. Pushing 'send offer' sents me to active listings page (about 2K). I don't see offer eligible listings separately anymore...

App not loading, everything blank

Open app but no details, just searching

"clocks" heading not working under collectables

If i browse to "collectables", and click "clocks" the category doesn't load. If I go to clock parts that I'm watching, and try to shortcut to the subheading "replacement parts & tools" it just loads a blank ebay page with no content. Have tried Opera...

Trying to buy item on ebay but does not have shipping cost but other item have (same seller )

hello I'm trying to buy item (394433411449) from this seller,but somehow the shipping does not include my country (Malaysia) but when I browse others item from the same seller, Malaysia is listed and have shipping cost. I did contact the seller about...

TERAPEAK ERROR You've exceeded the number of requests allowed in one day. Please try again tomorrow.

Never have seen this error message before. Always use Terapeak to research pricing history, and it is a great tool. Purportedly, it seems that there may be a limit of 250 queries a day, but I am nowhere near that number (maybe no more than 50 entries...

Payout on demand: "We ran into a problem. Please try again."

It's not working for me on desktop nor mobile with different browsers. I've spoken with a rep on the phone who's confirmed there's no issue with my account and it's technical in nature. Please fix ASAP.

Ebay System Status Page Must Be Broken

The "Site Status" Page is broken. (https://www.ebay.com/sts) Had an issue tonight with payouts. Checked the page and it says everything is fine. Called into support and was told this is a "known" issue. Since ebay knows about the issue, and the statu...