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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Photo editing with the new listing tool is taking too long

I'm getting used to the new listing tool. I generally like it except for one thing: When you edit a photo, it is taking way too long to complete. The spinning circle attacks you and keeps spinning and spinning and spinning. Finally, it completes its ...

INR metrics - account status not updated - eBay brakes its own rules

Does anyone can explain whats going on with INR metrics?Action taken - selling still suspended - but market average is higher... According eBay rules: ..."The restriction will be removed automatically once your INR% performance is lower or on par wit...

Screenshot 2024-02-26 at 17-35-30 CBT Seller Dashboard.png

Signature in messages; feature gone

Hello, It was supposed to be located like: Log into "My eBay" at www.ebay.comClick on the "Messages" tab at the top of the page.Click on "Change settings" on the upper right of the page.Scroll down until you see "Email signature".I can not see "Email...

Selling overview

Who do you contact at eBay to have your seller overview adjusted? Mines is not correct.

Specfic Searches

The search is all jacked up on eBay. WTH is going on. Signed, Super Frustrated

photos not showing on an eBay listing

I added the photos on my listing but when I clicked on REVIEW I didn't see the photoscan you help me please?

Changing the Language??????

How do you change the language settings on ebay? I live in Taiwan and whenever I try to buy something on ebay the language is automatically changed to traditional Chinese. My ability in reading Chinese is nowhere near good enough to understand what t...

Facebook/Instagram Pager Link Error

Hey...I tried to use the new "link to your social accounts" widget for Facebook and Instagram and have followed all of the steps, but I keep getting an error message! "Could not link eBay Social to FacebookYou may not be connected to the network or w...

Hey ebay, Enough with with these bleep pop up ads.

Getting fed up with these ads popping up and blocking the entire page that i am viewing.

Collection Beta - CSV Uploading Not Working

I've been using Collection Beta for months now and - aside from some pretty significant comping inaccuracy - I've found it a useful tool to track my collection. I use the CSV upload tool to bulk upload my cards and it's worked pretty well since I sta...

Pictures won’t upload to new listings

When I am doing my new listings the pictures just keep loading and do not finish so I cannot complete my listings. After many attempts I have one or two pics uploaded but not near enough to complete a single listing. This is day 2 of this issue. Any ...

Submitting a Listing Fails & Trying to Save it as a Draft get's stuck

This is happening fairly frequently to me and for at least 3 months: submitting a listing fails (it briefly tries with spinning progress indicator then brings you straight back to the listing). If you try to save as a draft it gets stuck with the spi...

Ebay is down

When I try to access the ebay page it says it's not working. It's been like this for several days, what happened?

Logging in problem

At work, my login is perfectly normal, but at home, after logging in, ebay takes me to 'New Seller Signup' but I have been a member for 18 years.

Listing Draft Doesn't Show My Seller Profile Photo, Says "Add an Image to Your Seller Profile..."

Just Happened Today, 2'23'2024. The preview of my listing draft does not show my Profile Photo. Has the "light bulb" "Add an Image to your seller profile. Buyers are more likely to trust sellers that have a profile photo of logo profile image." I che...