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Buying filters

I can't seem to get my usual filters to show up to shop in the clothing catagory. I get about 6 filters I can use and that is all. Something is wrong and I hope it's fixed soon. No reason to search if I can't search by brand, type and condition at th...

Sending an offer error: "There is an active offer for this buyer or limit of offers was reached"

This error has been reported since 2021 yet I consistently receive it when I am responding to a customer who has requested me to send them an offer. My work around has been to lower the price for them along with a message. Am I doing something wrong,...

GetBestOffers API Not Retrieving Counter Offers - Need Help

Hi all,I'm facing an issue with the GetBestOffers API call. Despite retrieving direct offers made by buyers, it fails to fetch counter offers made in response to my seller-initiated offers.Situation:Using the GetBestOffers API call without filters.Di...

hidden tracking numbers

Ebay has now removed tracking number visibility from the Purchase History page.There used to be an actual tracking number, that you clicked on to access the tracking progress. And could find using browser search. Now it is replaced with a 'Track Pack...

Ebay app shows different ship by date than website

One of the items I have to ship on the app shows it has to go out by tomorrow, on the desktop it's due out today. The latter is correct, but I didn't realize the app was wrong until now. The same thing happened last week on three of my sales and I th...

Clicking the chart filters in Terapeak makes it disappear from the page

As shown in screenshots:If you click any of the filters (highlighted by the red box):the chart says it's had enough:This is on Chrome, desktop.

ebay app on iphone wont load says try later?

ebay app on mobile phone unloaded itself? and i am unable to load it , it keeps saying try later. as it is cheaper selling fees this weekend i am wanting to list.i do not find the browser version easy to use on the mobile phone.thank you

Bug report: "My eBay - {{username}}" displayed

Bug summary: Incorrect username display while logged in, possible malicious code injection.Bug set-up: logged in on Web app, duckduckgo browser, android pixel, browsing items for sale.Bug description:Expected: text at bottom of screen should read "Ho...

Uproblems with account

My username and feedback scores have gone, replaced with a series of letters and numbers. 0 tranactions0 feedback

Video Not Showing in Listing

Listing: https://www.ebay.com/itm/305580428489 I have successfully uploaded a video to this listing. However, it does not appear in the image thumbnails in its usual 2nd position. Video is 25MB 1080p and satisfies eBays video upload guidelines. Video...

Trouble with messages

I am having problems sending messages on the website version. I will type out a message, hit send, and it disappears and is not sent. It happened once yesterday, now today I have tried multiple times and my messages won't go through. Second, the mess...

Cannot change registered address from Singapore to United Kingdom

I live in UK. I want to start selling from my address in the UK. When I set up my account in 2012 I was living in Singapore and have an old sellers account linked to my old address there. Attempts to change my personal address from Singapore to UK ge...

Promoted Listings Advanced impressions are showing in the Promoted Standard report as "organic"

The "organic impressions" spike in the "Promoted Listing Standard" report correlates exactly to my launching the "Promoted Listings Advanced", therefore I have concluded that eBay is erroneously counting Promoted Listings Advanced impressions as "org...

Selling

I can't post items to sell....It says .. Oops Something went wrong try again later.

the site has gone down multiple times today 5/31/24

I've had this happen 2 other times over the last week and in about 5-10mins the site came back up and worked fine. Today is a different story...site has been down for hours now. Working very intermittently. I've only been able to finish one listing a...