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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Cannot print Packing slip

Cannot print Packing slip "Unable to load due to system error.Please close the page and try again."

Item description disappearing

Reporting this (item description disappearing while trying to upload/schedule an item for sale/auction) to those who wish to know about it,Thanks Much!

Abandoned and Irritated

1) Customer purchased 8 items from me2) Customer got upset at shipping fees and wants to change to in-person pickup3) I refund ALL the shipping fees and arrange a time to pick up4) eBay wants shipping information/number but there isn't one because of...

Resolved! Messages not being marked as read, scheduling times not completely showing

I have 2 payout messages from eBay that I have clicked on several times but messages refuses to mark them as read. I tried to schedule an auction item and the drop down times are showing 0. instead of the hour or minutes.

My items are not indexing on ebay

Its been almost 2 days now of posting my items and they are still not appearing on search. I am a new user on eBay and I do not know what I can do anymore. I called eBay with my concern and they told me that they will index my items the next day whic...

Resolved! Why is item description in most listings blank?

I find that many listings of collectible books have a blank item description even when seller says see more info. What gives?

Listings in entire categories not showing up - get error after couple minutes trying to load

Pick a category and try to display the listings Get following error An error occurred while processing your request.Reference #221.9e794668.1706532555.16f3942

trying to get a customer service agent

I was informed in an email that ebay terminated the sale and ebay buyer acct that purchased an item from me. I refunded the money and had shipped the item 2 weeks prior to this notification. I would like to speak with an agent and cannot get connecte...

Listings not showing up

Listed 18 auction listings last evening around 7:30As of 7AM the next morning they still have not shown up in category

hollow promise of a '24-48 hour response

Dear eBay Leadership Team, This month I have accumulated over ten emails, each promising a response within the 24-48 hour window, a commitment that has been consistently unfulfilled. Moreover, in January alone, I have spent over four phone calls, eac...

New shipping preferences won't allow editing as of 27 January

Unable to build or edit current shipping preferences. Big change in how to list items as of this AM 1/27

After more than 20 years on ebay ...I'M DONE

eBay is being overran by idiots who can't list in the correct category and eBay won't even abide by the rules that they themselves have set. A listing "free-for-all"..... list dirty underwear in the jewelry sections. Sell comic book's in the automoti...

Getting the ebay sent message asking to evaluate a transaction....

I have given up on that aspect answering the questions, as one has no way of knowing exactly which transaction they are asking about....So basically it is pointless and a waste of time trying to figure out exactly which transaction is in question.......

Bot Error

When I was trying to look at the policies and baby products, I got this error. Tell me why ?As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons this might happen:You're a power user moving thr...

Incorrect Search Alerts

Many of my saved searches are showing the blue number alerts as if there is a new listing when there’s not.There’s many more alerts than normal and some alerts are showing an unreasonably high number of new listings.