Report eBay Technical Issues

Forum Posts

Sorted by:

Unable to access Promoted Listings data - 9/11

Anyone else?

My package

I haven’t received any updates since Saturday regarding my package referring to my turn signals. Now i also ordered a mirror on the 6th of this month and it also travelled through where my turn signals went and now my mirror is in Philly but my turn ...

Promoted still not working day 11

11 days if no promoted listing sales when 75% to 80% was promoted so instead of 30 sales I’ve had 4 .. bulk buys is what promoted was pushing.. beware everyone I see updates going on so if this is coming to you, this will affect your promoted listing...

Notification Bell shows "There are no new notifications."

Notification Bell shows "There are no new notifications." or "You're all caught up!" , but I am missing notifications. This is happening on iPhone and google chrome on laptop. I am constantly getting notifications shows I have 21 but not functioning ...

Ebay not functioning properly

Today 9/7/24 no matter what I do ebay does not allow me to delete Watch items and also it is failing to add items to my watch list. I have reloaded ebay several times and even rebooted computer as well. I have never seen this before in over 20 years ...

Didn't get my Blackstone grill need refund

your counter offer haas been accepted message appearing over and over and over again

hi so I sold an item yesterday where a buyer accepted a counter offer. ebay sent me the standard notification "your counter offer has been accepted" As usual I clicked the x in the upper corner to get rid of it. BUT IT KEEPS COMING BACK! OVER AND OVE...

Ebay app still broken?

It was working fine a few days ago and now front page of app it just says something went wrong, I try to search an item it says technical difficulties try again later. when will this be fixed? I am using a samsung android 14. already uninstalled the ...

Would like to know how I can get my bike that I bought sooner

Can I pay to get my bike sent sooner

Getting this message when I post a photo: A mixture of Self Hosted and EPS pictures are not allowed.

The photos from some of my listings don't show up in Ebay search. The listing shows up but not the photo. So I updated the listing by deleting the photos and then uploading the photos again. When I do that I get a message that says, A mixture of Self...

Pop up notification every few seconds. Can't clear. Been going on for days .

Pop up notification (buyer accepted counteroffer) keeps popping up every few seconds and we can't clear it no matter what we do. It's been going on for days.

Promoted not working

THIS IS DAY 11 of no promoted sales .. my data is flat showing zeros for the past week in promoted .. 75% of my sales come from promoted .. this is serious! I know it’s not just me if I am experiencing this do are many others! I put in a ticket and w...

Listings ended still show active but are not

I have exactly 88 item listings that I ended but received an error message stating I could not end the listings. The items are still showing in the active items list. However, I am unable to edit them because it says that I ended the listings when tr...

Screenshotting a postal QR code triggers the “dispatched” status.

I’m a new EBay user and there is a software “feature” that I am not impressed with. This “feature” is that the “dispatched” status can be triggered when any IOT capable QR code scanner (such as a mobile phone) is connected to the internet and merely ...

Photo Files Are Corrupted

Hello,Items that have been correctly listed for weeks, months or even years are now displaying corrupted photo files. I have noticed that hundreds of my listings are now missing photos on both the desktop and the pc versions.