Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Forum Posts
Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
EBay not working
I can’t access My eBay listings today - is there a fault? My watchlist is empty and my purchase history blank.
My Search page keeps jumping.And i am unable to search for any items
The page jumps, as soon as i try to search for anything.I have shut my computer down, cleared cache.But no differenceCan anyone advise please.Jacqui
Android App - Infinite Spinning Circle when listing new item or revise item
Since the 4/4/2024 update I frequently almost every time get an infinite spinner when attempting to list a new item. Usually I can search for an item by title, but when i click on listing details the spinning starts. Also, if I get further, usually a...
Resolved! Unable to cancel bidder's bid
As a store owner I attempted to cancel a bid per request from the user. Instead, the link loops me around to the "cancel a bid" page. Repro steps-Navigate to the "Cancel bids and manage bidders" page-Select "I want to cancel bids from a specific bidd...
Buyer contacted me to ask why I don't take AMEX
Reading about this, there are varying opinions. What is the real information here?
Return reason doesn't match packing slip
After selecting a return reason of "Just didn't like it" for an item return, the generated Packing Slip produced "Ordered wrong item" as the reason.
No photos on Watch List
Photos of items on my Watch List are not appearing on either my laptop nor mu phone.
I have deleted by mistake almost all items from my watchlist. Can eBay restore it ?
Need help to restore my watchlist recently deleted by mistake
Dialog scam will shut your account down permanently
On jan 14th and 15th 2024 a member of ebay that sells alot of the same item I was selling few months back messaged me and kept repeating how I need to remove or find out how to remove intelligent store Hub. Software tampering hacking software is very...
Can another member see my location if I only message them (did not buy from or sell to)?
I currently have my location set to simply "United States" because I don't want my state of residence shown. I realize that when I purchase something on eBay, the seller sees my address and that is fine; what I don't want is my location shown publicl...
Non-working Ebay gift card
Hello. My wife bought me a $100 gift card from Dollar Tree. One purchased in November 2023 worked fine. One in December 2023 does not. Dollar tree cannot and will not assist. I have not been able to locate a phone number to Ebay or email to ask for h...
Friday 4/12/24, 7:07pm EDT - eBay messages not working
Are eBay messages not working this evening? I can read messages received but can’t send messages… and I can access messages only from the website, not from the app. Thank you!
Cant load active listings
When we try to get to our active, unsold, scheduled or ended listings we get a red circle with and exclamation point in it. This happens on multiple computers and multiple browsers. Other accounts do not have this issue on the same computers.
Photos
On a few of my adverts the main photo won’t come up
AI program for reporting fraudulent stamps is biased in favor of big dealers
In reporting fraudulent activity by stamp dealers who are selling counterfeit illegal stamps on ebay, I have found that the new AI program being used is ignoring taking action on sponsored sellers and large volume stamp dealers. The AI takes action i...
