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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

I RECEIVED AN EMAIL MESSAGE THAT READS THAT MY EBAY ACCOUNT HAS BEEN SUSPENDED BUT I DO NOT HAVE ONE

I RECEIVED AN EMAIL MESSAGE THAT READS THAT MY EBAY ACCOUNT HAS BEEN SUSPENDED BUT I DO NOT HAVE ONE.THE EMAIL READS THAT THE SUSPENDED ACCOUNT IS:batw_297@gmail.com I DO NOT HAVE AN EBAY ACCOUNT.

Seller requirements not met after selling on Ebay for 25 years! WHAT IS GOING ON WITH EBAY?????

I've been selling (and buying) on Ebay for 25 years and now I get the error message "Seller requirements not met!" I can relist my items; I can't finalize my drafts to relist my items and everything is a mess! Is anyone having the same issue? I calle...

Two problems: Can't leave feedback, and can't reach live customer service agent

I tried to leave feedback for a purchase I just made. The feedback form says essentially "now you can leave a star review for the item you purchased". I'm not going to review an item I just received; to know if it's any good I need to use it for a wh...

Getting a Null message when trying to accept a offer from seller. Please fix before I miss the offer

Bulk Shipping Error

Today I purchased my labels using the bulk shipping tool. Then instead of being able to print off those labels, I got a typical error where the purchase is made but I can not print them in bulk after this error occurs. This is probably about the 10th...

Unable to search an order by shipping tracking number

It is a small functionality, but it would make my life easier.When searching for an order, using the search your order functionality, I would like to be able to search by my tracking number (the one provided after an item is shipped). This would make...

Sellers Other Items

I have noticed whilst searching items on the app that when I scroll down the page and see the blue button labelled “sellers other items” it states (0) beside it even if the seller has many other items for sale. If you click on this blue button it sti...

Can't Click on Images

When I click on a pic of an item I am interested in, I see only a question mark icon. This happens with all the pics. Help...

eBay Search Tool Not Working w/ Chrome

I am using the updated version of Chrome... but when I try to conduct a search (both when being logged into eBay; and without logging in)... it just tells me there are ZERO items available on eBay; even for a common one-word search. It seemed odd... ...

Draft description disappearing

I work on my desktopFor the past several days, when working on drafts, sometimes the descriptions that I have typed in disappears. I use sell similar on one of my listings to create a new listing. I remove the photos and save the draft, upload the ph...

Count of Listings in My Store are not matching My count for Active Listings

Count of Listings in My Store are not matching My count for Active Listings. This has been happening since the middle of December 2023. It's very frustrating and I don't understand why this is still happening. Please add me to ALERT15129

Can't open a draft

I have made a listing last week and saved it as a draft. Today, I cannot get the draft to open. I can see the "sell page" with the item listed as a draft, but when I click "open draft" it never opens. I have tried it on 3 different servers and get an...

Bulk Listing Tool competely non-operational

I've been trying to use the bulk listing tool for the past hour and cannot get a single listing to load in the "edit listing" page. Every listing just sits in page loading mode and will not load, no matter how long I wait. I've tried multiple browser...

Buy It Now, Add to Cart & Add to Watch List Buttons are NOT working? (time out 6:40pm, 4-27-2024)

Recently (in the last 10 days or so) my ebay (item view) page has stopped working properly. The Buy It Now, Add to Cart and Add to Watch List buttons appear OK on the screen but when the mouse is positioned over them the icon does NOT change to the H...

can't buy anything buy now not responding

cannot buy on eBay anything on my laptop, but can on my phone? when I look at an item the pics don't appear just get a tiny question mark, and when i go to buy now it does not respond and I get a blue outline appear?