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Current known technical issues - updated as of 8/4/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Bug report: Order made as guest doesn't appear in account with the same email

Several days ago I have made an order as a guest. I got several emails from Ebay about this order already, but have yet to receive any product. Today I have registered an account in Ebay with the same email address with which I have made the order as...

Cannot update existing BIN listing with error if it has open offers sent to potential buyers

Just as the title says...if there are any outstanding offers sent to potential buyers, trying to revise a listing results in: Well, this is embarrassing.We're sorry, but the listing tool isn't working right this second. Please try again later. And if...

Can't access drafts

Hi there, full time seller here.Unable to access drafts on ebay account on mobile on 2 other devices. All other functionality works fine. Can access it fine on my own phone, but both other devices throw this error message. Have tried signing out the...

Unable to Change Settings

Error shows when trying to change settings.

Verify bank account micro-deposit input fields are ignored by my keyboard

when I attempt to type in the micro-deposit amounts in the "verify bank deposit" form, the form ignores all input. They values remain at $0.00. I tried this form using Chrome and Edge on a Windows machine. I have a large deposit pending to my bank ac...

We can't find this transaction. Please check your transactions to give feedback.

I just sold an item on Friday 12/22. It will not let me leave feedback for the buyer. When I click on the auction, click leave feedback, I get this message "We can't find this transaction. Please check your transactions to give feedback."If I click "...

Listings Page Will Not Load

I can not get my listing tool to work. I tried multiple browsers, cleaned cookies and catch, all that, reset my internet, re-installed my web browsers, and still I get a "Oops we looked everywhere message"Any help would be appreciated, I am about to ...

"No exact matches found", but they are found

When I search for "canon rf 100-500mm" (without quotes), the page tells me "No exact matches found", but then lists "Results matching fewer words" with these exact words.

Report Item on listings non-functional

Tried to report an item, used the link on the listing page. Tried it on other listings, seems to be not functioning. This is what shows:

Markdown promotion not working, fails to add selected items

The Sale Event feature is not adding all the items I've selected - it states "Skipped: Minimum discount" on the sale I've created.It doesn't seem to matter what the item price is, $30 or $100, it says the same thing. Is there an issue with the Markdo...

Listing page missing photo upload section

At the top of the listing page the section where you upload photos is sometimes missing. This doesn't happen all the time but maybe several times a day every day. I have to close the browser and reload to fix but problem keeps coming back. I use goog...

Captcha is Killing me

I just want to set up an account and check on my items but I am getting stuck in a loop of Captcha tests that never stop. Please fix this!

New search results are terrible!

Why does EVERY ITEM on the page need to say "Item specifics" and "Shop with confidence" next to it? I don't need to see those same phases 100 times on a page! Talk about clutter. Ug....

Ebay seller page loads are SLOW!

THIS HAS BEEN GOING ON FOR DAYS!!!! I would think it would be fixed by now NOT! So it's time to complain. Sellers pages load half screen and stall for a time before completing Also scrolling down gives you a BLANK PAGE! Click on a sellers item and no...

Where's All the stuff listing error SOLVED....(Maybe)

OK, after a month plus of this disaster I MAY have stumbled on something. I have been listing with my VPN on for a couple days now after I changed this (I probably just jinxed myself). Go in to your settings on Microsoft Edge and this screen (pic bel...