Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

eBay Send Offer to Buyer's but Buyer's Account is in Suspension and I can't send offer to anyone

I have an item and I have been able to send offers to anyone that likes the item to date. I now have two additional people that have liked the item and are considered "Interested Buyers" and I can't send the offer because one of the two individuals h...

06/19/2024 Unable to upload photos

Attempting to add images to variations in a listing, cannot upload anything, small green circle spins and spinsCleared browser in Chrome - restarted PC running Windows 10 Home. This has clearly been an issue in the past, any recommendations?

Unable to Load Pictures in Variations - Green Spinning Circle

This started last night as I was listing a number of items that had variations. I was fine until the last one. The main photos loaded, but when I tried to attach a photo for each variation, all I got was the green spinning circle for an eternity. Sam...

Cannot provide contact info

My account is new and I want to contact the seller, for instance, or make an offer so Ebay navigates me to a page to enter some more info. I enter everything but cannot proceed as if its like the website has frozen. So either its the format of the ph...

Listings not showing up in store or search results

I encountered an interesting problem. I have over 6000 active listings but none are showing up on my eBay store (I have an active Premium store subscription) or on search results...unless I change the "ship to" country on the top of the eBay page. I ...

Shipping label

I am unable to print a shipping label for Wednesday, June 19th. The only option I have is June 18th or June 20th. June 19th does not appear for an option.

Buyer history info lost or hacked!

Looks like this lost data/buyer history is lost again - bought item under my usual login, bought item, got immediate confirmation from Ebay, next day purchase price was debited from my account, got shipping tracking number - next day - TODAY, absolut...

Resolved! Unable to load payment options for shipping labels

When I try to purchase a shipping label, I get this error message under Pay With: "We were unable to load payment options. Please try again later." Never seen this before. Is it a site-wide issue?

Juneteenth UPS labels

The label system is not allowing UPS labels for tomorrow, June 19. I realize USPS is closed, but UPS is not.

Anyone having problem editing listings with variations

Screen goes blank when I try to edit

Scan form Not available for Bulk Shipping

Hello. when I print shipping labels in bulk shipping and then click print scan form it generate scan form I was doing that last 2 years at least but yesterday and today when I click print scan form it says You do Not have scan form available anyone c...

Figure this one out on International shipping...

I think all the sellers on here who do option to use ebay's EiS option what a mess it has been when it comes to combining shipping...basically ebay blocks you! HOWEVER something has changed in the last couple months, I sell Internationally and about ...

Bulk option not functioning properly an offers buyer 20% discount!

When choosing the bulk item discount % on the 3rd drop down box when you choose the - option meaning you choose not to discount that deep it defaults back to 20%....which I have no intention of using and if it were not proof checking after it goes li...

Compat chart not working

eBay item number: 375493007642

5-23-2024 UNABLE TO LIST ITEMS!!!!!!!!!!!!!!!!!!

I am having an ongoing problem listing items since about 4 days ago. I have called E-Bay twice and spoke to two different people. They both indicated there are technical issues and they were passing my info onto tech.I can add the pictures, descripti...