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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Cannot purchase on eBay. Anyone else having an issue?

Cannot purchase on eBay

USPS tracking link brings up Deceptive Website Warning on Safari?

Not sure the best place for this, but recently when I try to click on the tracking number of an item I've purchased so I can go to the USPS site it was bringing up a blank page. Today I got this... multiple attempts brought up the same page.

Screenshot 2024-04-22 at 10.55.36 AM.png

Several listings have wrong quantities

Several of my listings the quantities are changing on their own. I had 1 product that showed 17 and I only had 1 available and several pairs of glasses I have show 40-50-60 quantities on several of them when there are only 8 9 or 10. This is not an e...

Resolved! ebay app with chromebook

downloaded app onto new chromebook but wont open from app icon. only opens via browser???Any advice appreciated.

Terapeak research not working

Anyone else getting "Our server failed to respond to your query. Please try again later" Was getting this on and off yesterday, but todays seems to happen more often than not every time I try and search for something.

High CPU usage

This just started to happen after the latest edge update on windows 10, only on eBay. I now get a warning on the task bar that CPU is at 99%, the CPU usage drops if i open the task manager to check on the culprit, if i navigate away from the eBay pag...

I Have listing but listing cannot be live , show error massage

Show this massage my listing can not be lived. To maintain a safe trading environment, eBay places limits on the number of categories sellers can list in. Currently, you do not have required permission to sell in this category. {e218528-1246166x}plea...

Can no longer track item shipping progress in the app or website

I purchased a pair of Nike Dunks from a seller. Normally I could track all shipping progress to authenticator and then to my residence. Thats no longer the case as the option looks to be removed. Is this a new update to the website and app?

promotions

Why can't I promote my listing? Is there something new I need to do

I tried to use the TerraPeak feature, but it won't open.

I tried to use the TeraPeak, but it won't open.When you open TeraPeak, the following message appears:Our server failed to respond to your query. Please try again later.It has been more than 2 days since you last opened the app. Please provide advice.

Having to log in over and over and over, cannot upload files for appealing a dispute as a result.

I am currently on my 27th try trying to upload pictures for appealing a dispute, for the past week or so I have been having to log in multiple times a minute, and again whenever I (pretty much) click on any link on the site - and it just seems to be ...

unposted negative feedback

How come the very negative feedback I posted never showed up on them, if this is a regular practice then this may be why they look like stellar sellers instead of what they were with me.

Profile icon under listing does not fill the circle

How can I get my profile icon to fill the circle in the profile info that shows under my listings? I have tried circle-cropping the image and uploading different resolutions from 150x150 to 1900x1900, but I still get a little square image in a large ...

Listing Impressions not clickable in Seller Hub

Any else notice that Listing Impressions is no longer clickable in Seller Hub under the Traffic section? Data still shows if you click on one of the other headers (Click-through rate, Listing Views etc). This seems to have changed sometime today or y...