Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Unable To List Anything On Ebay

Unable To list items on Ebay, When I hit the list button. The page wont load

Shipping Policy changing after selected

Is anyone else having trouble when listing an item with shipping policy’s? When I choose a shipping policy seconds later it’s changing the policy to something I didn’t create. I’m having this issue on new listing and when I revise a listing.

New Auctions System Won't Save and Saving Draft Won't Save Changes

I have done everything possible according to ebay customer service reps but for the past 3 weeks it has become almost impossible to submit a listing because the system puts 3 different messages on the screen saying the site is down ( 99% of the time)...

No longer getting emails from sales

Im new here and this is literally my first post in this forum. Has anyone else run into this issue where you no longer get any emails from making sales on ebay. All of a sudden a week ago i started to not receive emails from sales of items. Im not su...

Resolved! Cannot access Seller Dashboard (May 20 2024)

Heads up to other sellers: This page: https://sellerstandards.ebay.com/dashboard Gives this error:upstream connect error or disconnect/reset before headers. reset reason: connection termination Tried multiple selling accounts and multiple browsers. S...

No email notifications for my Saved Searches

I usually receive about 20 emails per day for searches I've saved and I often purchase newly-listed Buy It Now items from those daily email notifications. But it has been at least a week since I've received any email notifications for my saved search...

How to sign in, no passkey

I'm trying to log in. For the first time I have been asked about these Advanced Security Options. When I click skip, it simply puts me back to the main page saying that I've been logged out. I'm trying to log in, it never actually logs me in before b...

Giving refunds

Could someone humor me and explian why the ability to give a refund to a buyer has now become another unnecessary, complicated, multi step procedure? Sometimes when the eBay shipping calculator is on break, my buyers pay way to much for shipping, and...

Instant payout not working

Since 4/11/2024 I have been unable to get instant payout. Anybody else having this issue?

Editing profile reverts to my seller profile so I can't change my buyer profil photo

Howdy, I'm a long-time ebay buyer. I just became a seller and have a store profile. When I click on my buyer profile name to edit profile and change my photo, it automatically opens my ebay store profile. How do I change my buyer profile photo if it ...

My saved search emails are not coming through

Previously, on occasion, they would end up in my spam folder. That is not the case this time though

Ebaymeg issues

Hey there, I've tryed to reopen my ebaymeg account, but im getting multiple errors.I've used ebaymeg before, and ready to try again. When i try to connect my account now it says: You have a buyer account. Continue account registration to become a sel...

Active Listing Manage Tabs Not Working Correctly

As a seller in the "Active" listings section, where you can separate a search from the pull down boxes of "Category" "Formats" & "Status" is not working correctly. If I try to customize my search to "store category" and "buy it now" it will not accep...

1 active listing

There's a weird glitch on both the app & the website where I'm seeing (1) under active listings but I actually don't have any active listings currently. Even when I go to click the "1" it's telling me I don't have any active listings. I've cleared bo...

Starting Price disappearing

When I have been trying to list an item and either review or go to list it, the starting price is not there. After several attempts somehow it does get accepted.