Report eBay Technical Issues

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Can't add new credit card with matching address

I've checked everything - the shipping address matches my eBay account, the card number, CVC and expiration info is correct, I tried manually entering the info. I'm at a loss. Please help!

Ebay bug ending item to highest bidder

When doing this it just ends as though not sold rather than selling. 23/9/24

Returns

I got a product that was the wrong model and requested a return. Return label was sent but will not print due to technical issues at Ebay. Cannot get any method to resolve the issue. Terrible customer service.

Ebay Open

I had registered for ebay open and was able to get transmissions from the stage. However, I was never able to get access to any of the sessions. Trying to get any help from RingCircle was an effort in futility. Their forms ran me around in circles. S...

eBay technical issues

eBay is being unresponsive.

Offers showing 2 days but really 4 days

On Chrome, sent an offer and got the following confirmation: ...but checking item offers sent shows the new 4 day offer time: It's bad enough you changed to 4 day offers without telling everyone, but at least be consistent in your user experience by ...

Resolved! Drafting new variation listings - UPC fields do not populate

As of today (09/27), I have not been able to list drafted variation listings (e.g. make them go from draft to active). The UPC field remains blank - it does not matter whether I type in the UPC, choose Does Not Apply from the dropdown menu, or type o...

Did ebay stop accepting rewards from paypal checkout?

I don't see the option to select rewards on paypal checkout for ebay anymore. Wondering if anybody else has the same issue

Resolved! Endless Loop of Sign In, Verify as Human - unable to relist, list or edit

I have been trying to edit a listing I have (no bids on it yet) since Saturday night, and on both Firefox and Chrome, I am stuck in an endless loop of sign in, verify as a human ?(click the boat/plane/bus etc) and then it takes me back to the home sc...

Can't print shipping label

I've been trying to print a shipping label over three hours. Where I have to agree with USPS regulations, it won't let me continue to blue tab "PRINT SHIPPING LABEL". I have orders to ship and can't. When I click on it...it does nothing.

"view purchased item" page is not available

I've been trying to view this page since September 20. I've been here for more than 20 years and the newer staff just don't understand this issue. When we bid on an auction and win the auction, there is a link on the actual listing page under the win...

Concern of Customer Service

I would like to start a conversation in general about concerned eBay's customer service. No one seems care experiences of buyers and sellers on eBay market place (other then seeing them as $$$). Whenever you reach out to the customer service, you hea...

Unable to Create Account - Stuck in Captcha Loop - Desktop

Tried creating a new account. It let me put in my name & email address, then I clicked in the password field, and it sent me to my first captcha page. Okay, I got through the captcha just fine and was redirected back to the set up page to enter a pas...

A Privacy Issue

I have discovered a privacy issue when logging into my eBay account. After entering my username, even without inputting the password, my name becomes visible, like 'Welcome, XXX.' Since usernames and store names are public, this reveals the real name...

Unable to Log into Account

Seems I am unable to log into my selling account. Tried from 2 different computers and no luck. Got into my purchasing account though. Got in it seemed using mobile but could not print label.