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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Seller hub orders "to ship" shows same old orders already shipped no current ones

When going to seller hub orders page, listings of items to be shipped do NOT include the orders that need to be shipped, but continues to tell me to ship the same 4 items every day (which were shipped days ago), resulting in an inability to print shi...

Domestic and Shipping rules not updating after bulk editing

Hi,I have been trying to set my domestic and international shipping rule is not updating. I have specified "additional items shipped for free" but when buyers buy more than one item it is charging them a shipping fee for each item, makeing me lose bu...

Terapeak search problems bring affect main page

Since yesterday, I search 2 or 3 times on Terapeak and then I get a server down, try later. Then, I try to go to Ebay's main page and my seller hub and it says the page is missing. I have to wait about 10 minutes to be able to do anything on Ebay aga...

Resolved! Sorry, all of your items are vehicles listed on eBay Motors and cannot be invoiced.

Unable to send buyer invoice, says tools are a vehicle.

I listed several heavy auto shop tools in the correct tool categories on ebay motors. Due to their weight (some of them are heavy enough to need freight shipping), I said in the listings that I would invoice buyers for the final shipping cost after t...

Cant see my watch list items

Can not see my watchlist items

I SHOULD NOT have to prove I am human just to look at my own feedback!

Not like this will do ANY GOOD!But, I am really getting angry about such BULL**bleep**!

Resolved! Payout failed

Ebay says might be something wrong with my bank account info. It worked for you yesterday and nothing has changed. Please advise.

I think my seller account has been deleted for activity - how do I get it back?

I haven't listed anything on ebay for around 10 years. I have an account that I used for selling, had numerous feedbacks, perfect rating etc, but can no longer log in with it. I suspect it has been deleted for inactivity?? Is there a way I can get it...

"Where's all my stuff" Locked out issues

List 3 items quickly and then locked out. I can not figure out the issue. Ebay bot? Cookies? VPN? I'm at complete stopage. I guess I'll run a few sales as long as labels can be made.I'll update if problem is corrected.

Print new label and add tracking says number already used?

Twice I have had this happen.A new tracking number just received,then eBay says already used and I cannot enter it to the order!I track the number and it says label created.I am out 10 bucks now waiting 30 days toget refunded through Pirate Ship.The ...

Listing tool not working! Anyone else?

It was working fine this morning, went sourcing. Came home to start listing...Noticed no listings were going live when I published them. Just being re-saved in my drafts. Tried to list through the bulk edit tool and got a "Well this is embarrasing, t...

Trying to fix my Item Specifics

Page very slow

seller QR codes - random delays in email delivery

I send multiple items on a daily basis, buying the postage online which then sends QR codes in an email so I can go straight to the post office and scan them in. Bang, bang, bang down the list of orders awaiting dispatch, all within the UK, there sho...

Mobile phone videos won’t load into listing.

I am no longer able to upload videos from my iPhone via eBay mobile desktop . I use to be able to do this using the ebay mobile desktop but now it just spins and spins and never loads the video. The only work around I found is using a computer to loa...