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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Missing information in Preview of listing drafts

Is anyone else having trouble viewing their listing drafts in the “preview”? The preview is not showing all the listing information. Mainly the description is not appearing. Just wondering if anyone is having this problem or is it just me. I spoke wi...

Resolved! listing problems

Been having problems listing items for the past few days. Ridiculous of a supposedly top level site. No replies needed unless you have a fix.

We've looked everywhere

Today makes the 3rd day in a row of eBay not being accessible for about an hour or so. I go to list and then I get the "we've looked everywhere" and that the homepage is down message and nothing works.

when I try to list an item it takes me to a usa listing template and not our uk one.Anlone know why

It asks for california item numbers crazy.what is going on.

Erratic Search Results

Just did a search for Century Ireland Map and got everything from the Middle East to Germany except for truly Ireland maps

Unwanted translations

Hi, My first language is French so that’s how my interface is set in the iPad app. I have disabled translations though since my English is good enough. I noticed a problem though. For any search, the items in the sidebar are translated. Furthermore, ...

Manage return seems to have a problem.Can't add attachment and it won't allow you to submit a report

I am trying to report a problem regarding a particular return order - where the buyer sent a different product. The system doesn't allow me to attach images as proof, and if you proceed without attaching anything and submit, it says: Something went w...

Unable to purchase eBay certified products

Unable to purchase eBay certified products Unfortunately, this seller won't ship this item to NJ, United States. You can: It is impossible to order all certified products.

Ebay hasnt Responded to three months of Phone calls- what do i do next?

Hi- To cliff notes this and maybe someone in ebay will actually look into my account. but has anyone experience anything similar and what did you do to get help?A few months ago i was in a car wreck and didn't ship but did ship a few packages I had d...

New Listing Layout

Saw this on an item listing page....I'm sorry, but I'm laughing so hard right now, did a three year old make this redesign? Are these gaps supposed to be here? And why is nothing lined up, just placed haphazardly all over the grid?

"Where's all the stuff? Our homepage is down, but the rest of eBay is fine"

Where's all the stuff?Our homepage is down, but the rest of eBay is fine. We'll have it back up in a moment. Does anyone know what causes this and how to fix it? It started to happen to me in the last two weeks and seems to get getting worse. I get l...

Signed out - please sign in again

Yesterday and today, when I'm trying to go to Performance, or Payments or anything like that, it's asking for my login info again - "let's Verify it's you" - which is does sometimes. But for 2 days, I put my info in, then my authenticator code, then ...

Active selling vs Passive selling

Hey there!So im located in Denmark and getting around 4-5 sales pr day, and im happy about that The thing is: 90% of my sales are going to USA. I've got Global shipping rates, and it's 5.99 usd worldwide. So i dont think shipping is the issue. Then i...

EBay is duplicating my messages I am sending to buyers

Half way through texting a customer message disappears and then it is duplicated and sent to customer ?

Resolved! Buyers can't pay for Ebay vault items - frustrating

This is now the 3rd time my account has run into this issue. It is a major problem at this point that Ebay is not addressing this issue well enough in my opinion despite my buyers and myself calling Ebay support numerous times. I don't know what to d...