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description not coming up when clicked on

have a problem with my ad i have been contacted by some buyers and when they click on the description it wont come up

Respond to offer broken

When I "respond to offer" it brings up a blank page. I tried it on Chrome, Edge and two different machines and all just bring up a blank page when trying to respond to an offer. I cleared the cache on one of the machines but that did not help.I logge...

DOCUMENTS UPLOAD LINK NOT WORKING - quick fix

Dear ebay sellers, I was having a problem to upload documents requested by ebay to the provided URL link. but when I click on it I was keep getting error invalid link, after researching couldn't find any thing how to fix or get this link back I ask f...

Offers via emails are not working, just a blank page.

The offers sent last night I was able to accept this morning but all the offer sent today so far do not. I click offers on the app and it says I have no active items. I would like to accept the offers I receive today.

Background Removal tool

The background removal tool doesn't work on the website. I click it and it turns a little dark like its going to work then never does. My app works fine.

Processing payments

My partner has payouts on a daily basis. But all of his sales today are still processing and due to be processed tomorrow instead. This has now put him in a negative with listing more items, daily fees have been taken off. And he is meant to post ite...

Why do I have to enter the pickup code on every digital item (new policy??)

Is anyone else having an issue with this? I used to be able to mark as picked up and never had a problem. I sell digital items, so, there's no in person meeting. It's making a ton of extra work for me and for customers. Recently, one of my most frequ...

I can't upload photos to Ebay community.

I have been trying to reply to a community post with photos, but no matter what I try the photos won't upload. I am attempting the drag and drop method as I'm not sure what the fields in the camera icon require.I converted the photos to jpeg, but not...

Notification Won't Go Away on Desktop nor Mobile App

A buyer accepted an offer, I shipped the item days ago, yet on the desktop version I keep getting the notification that my counter offer was accepted. I will get this notification each and every time the page is refreshed, search for an item, or plai...

Unable to respond to offers

I'm getting a message for an offer, and when clicking on Respond Now all I get is a Ebay header with a search bar the rest is blank. I cleared all cookies ect did not help. Any ideas?

Update

can not update the iPad, the iPad will not accept the EBay update .

PLEASE PLEASE fix the "make an offer count - visuals" They don't go away...

I have quite a few "make an offers" on a daily basis, but after you make the offer and the off shows sent, the "item" in the "make an offer" DOES NOT GO AWAY, you can even keep doing it and it still won't go away. The problem seems more pronounced, r...

Resolved! Can't upload photos in listing form starting 4/4/2024

Starting on Thursday, April 4, I have been unable to upload photos in the listing form for new listings. Shortly before that uploading photos worked normally. When it stopped working, I tried several more times to upload the photos to the form with n...

Ebay standard envelope not filtered by approved category when posting

Listings allow you to choose ebay standard envelop regardless of category with no warning or filtering. On going to print label Ebay Standard Label will be greyed out due to " not available for this category " If Ebay's label system can filter when E...

My Shipping and Payment options have been changed overnight and are worthless. HELP!!

I woke up to the attached screen shot. Options turned into "managed" and I can not figure out how to change it back. I may have accidently did something, but when I went to bed it was fine and when I woke it was like this. It's really bad timing too ...