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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Where is all the stuff problem

I logged out, cleared history, restarted computer, clear history again, and returned as a browsing customer to find this...

Manage active listings Search by Item Description giving incomplete results

I use an internal code in my listing descriptions to help me locate where an item is shelved and am trying to Search by Item Description so I can find all the low value items in a particular location and decide if they are still worth selling after p...

page will not refreach

The seller hub page will not load.

Resolved! Account country set to China. Can't change back to US

Hello. My country is set to China for some reason and when I try to change it back to the US, I get the following error: This change is not permitted at this time. {e108364-1183635x) This is preventing me from selling items. I see that others have ha...

Offsite ads

I am new to offsite ads. II started a campaign on 5/11 today is 5/16.on 5/15 the click seemed to reset (they were at 5) and the cost reset back to .20 from about 1.00This seems strange, does any one have any insight? TIADan

need make an appeal as a seller

i sold a piece but buyer make a dispute as he did not recognize the transiction as the piece did not arrive to him i make a response for that and provide a shipping track and bill but ebay take in the buyer side and refund him the issue that the piec...

Discount percentage update

During discount percentage update, the system will always return wrong message. The second and third discount never really worked properly. The add volume pricing error message was captured from Firefox. the situation the same in Google.

Bugs with the Feed API LMS_REVISE_FIXED_PRICE_ITEM feed

I'm running bulk quantity updates using the Feed API LMS_REVISE_FIXED_PRICE_ITEM feed type.I'm getting a small amount of failures for these records and the error messages that come back are very strange, for example:Developer name invalid.We're havin...

Cannot Make Appeal, Keep Getting Signed Out And Redirected To Error Page

I am trying to appeal a case and like the title says, I'm having issues:First, I click the link to appeal:I am then met with the dropdown option list for the appeal:I then enter my reasoning, and when I try to upload an image, it fails every time:I t...

Item Hasn't Arrived "Send Request" Button Not Working

I'm trying to report that an Item I bought hasn't not arrived. I click on the Item Hasn't Arrived button next to the item. The next screen is where you select whether you still want the item or a refund. Clicking either choice does not highlight the ...

How to : cleaning up watch list where one has been too messy can not delete

I do not want where I have been listed..need to rid watch list too.. where does one delete ????

Resolved! not receiving emails from ebay on saves searches

Last several days not receiving ebay saved searches emails.

Drop down text cut off for single listing with multiple items.

I recall noticing this a year ago and reported it multiple times in the feedback area on listings, but it still seems to be in place. I remember having to send a message to ebay sellers on a few listings to see what was actually listed in the drop do...

Pre-owned/used not an option when listing women's camisoles

For some reason, there is no option for the condition used/pre-owned when listing women's camisoles. A camisole is like a tank top so there's no reason why they should be limited to NWT only.

Can not add card to payment method on mobile browser

Hi! I can not add card to payment method on mobile browser. When i open the payment tab and click "add payment method" of click on "+". It not show the pop up. Please check it.