Report eBay Technical Issues

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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Unable to load payment options for shipping labels

When I try to purchase a shipping label, I get this error message under Pay With: "We were unable to load payment options. Please try again later." Never seen this before. Is it a site-wide issue?

Juneteenth UPS labels

The label system is not allowing UPS labels for tomorrow, June 19. I realize USPS is closed, but UPS is not.

Anyone having problem editing listings with variations

Screen goes blank when I try to edit

Scan form Not available for Bulk Shipping

Hello. when I print shipping labels in bulk shipping and then click print scan form it generate scan form I was doing that last 2 years at least but yesterday and today when I click print scan form it says You do Not have scan form available anyone c...

Figure this one out on International shipping...

I think all the sellers on here who do option to use ebay's EiS option what a mess it has been when it comes to combining shipping...basically ebay blocks you! HOWEVER something has changed in the last couple months, I sell Internationally and about ...

Bulk option not functioning properly an offers buyer 20% discount!

When choosing the bulk item discount % on the 3rd drop down box when you choose the - option meaning you choose not to discount that deep it defaults back to 20%....which I have no intention of using and if it were not proof checking after it goes li...

Compat chart not working

eBay item number: 375493007642

5-23-2024 UNABLE TO LIST ITEMS!!!!!!!!!!!!!!!!!!

I am having an ongoing problem listing items since about 4 days ago. I have called E-Bay twice and spoke to two different people. They both indicated there are technical issues and they were passing my info onto tech.I can add the pictures, descripti...

Looks like something is missing. Please fix any issues and try again.

Keep getting this error:Looks like something is missing. Please fix any issues and try again.Auto accept amountwhich when clicked gives the very unhelpful javascript:; message. This is an ongoing issue. All I wanted to do was lower the price. C'mon e...

Cannot scroll watch list

After popular for Get The Ebay App comes up, you can't scroll items

eBay Down Again - entire site

Was revising a listing to add photos and the entire eBay web site goes down and changes to the listing were lost. See attached photo showing the eBay main web page - it's down - again. June 17 5pm CDT. See photo below. And no it is not my ISP as all ...

Make an Offer Issue: a technical problem. {2517}

Failure to make an offer to the item which can be pruchased last week.The item is international shipping, and the distination is not in the excultion lest. I had purchased one device two weeks ago, and the seller failed to send the item.Then the sell...

Resolved! account restriction and suspended for being very active

Friends, please advise how to deal with such a limitation. Ebay did not send a letter about it. The answering machine says that there should be a letter describing the problem and how to remove the restrictions. But I have not received such a letter....

[PART2] Using multiple FIDO2 security keys on eBay - not allowed?

Starting a new thread as the previous one was locked due to agehttps://community.ebay.com/t5/Report-eBay-Technical-Issues/Using-multiple-FIDO2-security-keys-on-eBay-not-allowed/td-p/33118918 eBay, for the love of Cyber Security, allows us to register...

Using multiple FIDO2 security keys on eBay - not allowed?

The eBay website currently supports FIDO2 security keys (such as YubiKey) for secure login. However, it appears eBay only supports a single key registration. Most security key manufacturers recommend registering multiple keys with each website to pro...