Report eBay Technical Issues

Forum Posts

Sorted by:

Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Blocked Buyers list NOT working!

I just received a return from a buyer I had blocked long long ago. The item was returned with a note stating the item was fake and not floss, and she had wanted something else. I have plenty of the "something else" listed but she chose DMC Retors #4 ...

Reviews

Is anyone else not seeing their reviews and reviews of sellers on the app

Is anyone able to see my listings?

I have two listings Active for sale: 2011 Topps Update Mike Trout PSA: Gem Mint 10 #US175Active for ~11 days 2015 Panini Prizm Nikola Jokic PSA: Gem Mint 10 #335Active for ~2 days Ebay Customer Service reps tell me they can see them.... but I can't s...

Latest update on android . Missing basics

Details missing from app after update When you select an item it now only shows you the order details. You can no longer view the original purchased listing or indeed raise a case. Desktop app is the only way right now to fully enjoy the ebay experie...

Print Shipping Label missing again from sold order page

devon@ebay elizabeth@ebay Hello, Hope that you are doing well! I wanted to see if I could report a recurring glitch similar to that reported here https://community.ebay.com/t5/Report-eBay-Technical-Issues/quot-print-shipping-label-quot-now-missing-fr...

Access Denied　We looked everywhere

Please excuse my question. I am currently having a very difficult time restricting access from eBay. The environment and situation is as follows.〈Environment〉.PC: MacBookBrowser: Google ChromeNetwork: General WiFi

I can not locate my purchase on the Ebay website

I need to return this order as it arrived Damaged and incomplete. I could not find any information on this order on Ebay website while it was in shipping ,and now I can not find any trace of it to help with the return. M credit card has been billed.

"There was an issue processing your request." When counter offering a buyer!!!

Hi, i am having this error when counter offering a buyer. How can I resolve this issue?!?!

Paypal checkout not working

I am having problems with the checkout when choosing pay with PayPal. All I am getting is the buffering wheel and it not going any further for the last couple of days. I have just tried to do a buy it now and it is still happening. It all started whe...

NOT SHOWING IN SEARCH?

I listed some items at 8 PM last night....I noticed a few items that I expected to have interest weren't getting any views....I tried to search for them and they are not coming up in a search....I don't ever remember this happening....They still are ...

Feedback reviews not showing on app.

Since before last weekend I have not been able to see any feedback on the app. I can view on desktop but app just shows star rating. This is very annoying as I'm sure buyers like to check feedback before purchasing from sellers as I do. When is this ...