Report eBay Technical Issues
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Bug - offer duration showed 48 hrs before submitting it, but after submit = 96 hours?

I sent an offer this evening on my phone to two watchers on an item. Prior to submitting the offer, the software said the offer would be for 48 hours. Once I hit submit, it said the offer expires in 96 hours. Maybe it multiplied the normal offer wind...

Wrong billing address

It keeps telling me that I have a wrong billing address for my debit/credit card And I checked it multiple times and there is nothing wrong with it , and I don't know why it keeps asking me to entre my card details and I already entered them successf...

User avatar by Rising Star
  • 1170 Views
  • 3 replies
  • 0 helpful

Coupon code error - SHOPGIFTSEARLY

I'm trying to use the SHOPGIFTSEARLY code but it keeps saying I've used the code already, but I don't believe I did. I don't see any record of it in my orders, and you are supposed to be able to use it twice. Anyone else having this problem?

User avatar by Enthusiast
  • 206 Views
  • 2 replies
  • 1 helpful

Keurig Coffee pot. The item was not a authentic keurig, furthermore ot does not work.25121

order # 25-121-01465 item #235659563639. Also the coffee pot does nor wprk. I agreed to receiving half of my money back, the Seller wishes for me to return the item, that will; not work, since it would cost mr about #20.00 in shipping, plus transport...

User avatar by Rising Star
  • 175 Views
  • 4 replies
  • 0 helpful

ERR_EMPTY_RESPONSE

I cannot access https://www.ebay.com. I have tried using different browsers: Chrome, Brave, Mozilla and Edge, and I cannot access ebay.Could you tell me how to solve the issue?Is it necessary to install an Ebay digital certificate?

Money back guarantee

They cancelled my order and I'm getting money back guarantee how accurate are they promised to get my refund back to me it says 3-5 business day is THIS refund really garenteed it's been 1 day so far.

User avatar by Pathfinder
  • 97 Views
  • 1 replies
  • 0 helpful

Listing Prices shown in different currency

My view of an item I had for sale recently showed prices in euros for some reason (never have I ever changed my Location Setting to even test out if the site would do that).I couldn't find another example of it, but the mere fact that it happened was...

User avatar by Rockstar
  • 139 Views
  • 0 replies
  • 0 helpful

Incorrect Link

I’m using Chrome Browser on an iPhone 11. My listing was created using the “sell similar item” feature. It has now sold and is in my orders section (https://www.ebay.com/mys/sold) but the url link for the item is incorrect.This is the where the view ...

Live chat option is gone

I need to get into contact with eBay support relating to a seller thats refusing to refund me for a product they never sent... The seller told me to go to eBay for a refund, so I spoke to eBay support about it a few days ago and they gave me instruct...

User avatar by Rising Star
  • 191 Views
  • 4 replies
  • 0 helpful
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